Shop Assistant
hace 2 horas
£12.85 por hora
Jornada parcial
Dunblane
Job Ref: 13731 Branch: Apex Dunblane Hydro Hotel Location: Apex Dunblane Hydro Hotel, Dunblane Salary/Benefits: £12.85 per hour plus excellent benefits company and Perks Contract type: Permanent Hours: Part Time Shift pattern: 8am – 12pm or 3pm – 7pm Hours per week: 24 Posted date: 05/11/2026 Closing date: 31/12/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Food & Beverage Assistant in Dunblane. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team., • Contributions to a pension plan. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: To operate the retail unit safely, securely and efficiently while delivering a heartfelt welcome to all our guests. The Shop Attendant is responsible for day-to-day sales, presentation, stock control and compliance activities in line with the Retail Unit Operating Manual and applicable Company procedures. Joining the dedicated Guest Services department, you will: • Guest Service and Sales, adapting service approach to the individual needs of all guests, promoting products through positive, non-pressured sales, • Knowledge of all items in stock to allow for effective upselling and conversation with guests, • Cleanliness, presentation and attractive merchandising of the retail unit, following the planograms to ensure that all products are displayed correctly, • Follow opening, closing and cleaning checklists, • Completion of daily stock takes. Responsible for security of the stock during and at end of shift, minimising risk of loss, • Daily Stock control, including ascertaining stock ordering needs, and working with the Front Office manager to order replacement stock in a timely manner, • Management of all physical deliveries, storing all goods appropriately, • Follow all compliance policies and procedures, including alcohol sales, • Follow all applicable Company policies, operating procedures, health and safety requirements and instructions from line manager, • Escalating, as required, returns and complaints to line manager. About you: On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Food and Beverage Assistant. With this in mind, we are looking for a Food and Beverage Assistant who: • Friendly, approachable and confident when engaging with guests, • Commercial awareness and the ability to recommend products appropriately, • Accuracy in payment handling, stock counting, ordering and record keeping, • Reliable, punctual and able to work independently within agreed procedures, • Strong attention to security, presentation and loss prevention, • provides excellent attention to detail, • Clear communication and willingness to work collaboratively with reception, duty management and finance colleagues. Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you!
