Supply Chain Assistant
2 days ago
United Kingdom
Supply Chain Assistant Location: Remote Type: Full-Time / Contractor Start Date: ASAP About Us Bettervits is one of the UK’s fastest-growing nutrition brands - and we're on a mission to become the biggest. We're a fast-moving digital brand in the health, wellness, and e-commerce space, built on ownership, trust, and results. No corporate fluff, just high standards, creative thinking, and people who get things done. Role Overview We are seeking a Supply Chain Assistant to support the day-to-day operations of our growing business. Working closely with our supply chain team, suppliers, and third-party logistics providers (3PLs), you will help keep inventory accurate, shipments on schedule, and orders moving smoothly across our sales channels. We’re looking for someone with experience in a B2C consumer products business, ideally with practical NetSuite experience and a strong understanding of working with 3PLs. What You'll Be Responsible For • Support the daily coordination of suppliers, manufacturers, freight partners, and 3PL warehouses to keep goods moving on time, • Create, update, and track purchase orders, stock transfers, and goods receipts, ensuring records accurately reflect order and shipment status, • Maintain accurate inventory and supply chain data within NetSuite and other internal systems, • Monitor stock levels across warehouses and sales channels, flagging potential shortages, excess stock, and replenishment requirements, • Reconcile inventory between internal systems and 3PL reports, investigating discrepancies and coordinating corrections, • Track inbound shipments from dispatch through to warehouse receipt, following up on delays, shortages, damages, and receiving discrepancies, • Coordinate inbound delivery bookings and ensure warehouses receive the correct shipment details, packing lists, and supporting documentation, • Liaise with 3PLs on order fulfilment, dispatch delays, returns, and stock queries, ensuring issues are followed through to resolution, • Support stock allocation and replenishment across our website, marketplaces, and retail channels, • Maintain visibility of batch numbers, expiry dates, and shelf life, helping ensure stock is rotated appropriately and potential write-offs are flagged early, • Prepare regular reports on stock availability, inbound deliveries, fulfilment performance, and outstanding operational issues, • Check freight and warehouse invoices against agreed rates and activity, flagging discrepancies for review, • Work with finance, customer service, retail, and product teams to resolve operational queries and support product launches, • Keep supply chain documentation and procedures organised, accurate, and up to date, • Identify opportunities to improve processes, reduce manual work, and prevent recurring errors What We're Looking For • Previous experience in a supply chain, logistics, inventory, purchasing, or operations support role within a B2C consumer products business, • Hands-on experience working with 3PLs or external fulfilment warehouses, • Ideally, practical experience using NetSuite for purchase orders, inventory, stock transfers, or related operational tasks, • Experience using an ERP or inventory management system and confidence learning new systems, • Strong organisational skills and exceptional attention to detail, • Confidence working with numbers, reconciling records, and investigating discrepancies, • Proficiency with Excel or Google Sheets, including lookups, pivot tables, and handling large datasets, • An understanding of purchase orders, inbound logistics, stock management, and order fulfilment, • Clear written communication skills and confidence following up with suppliers and logistics partners, • The ability to prioritise competing tasks, meet deadlines, and escalate issues with useful context, • A proactive approach, with the persistence to follow tasks through to completion, • Confidence working independently in a remote, fast-moving environment Bonus • Experience within supplements, nutrition, health, wellness, or pet products, • Experience managing batch-controlled products, expiry dates, and first-expiry-first-out stock rotation, • Experience supporting a NetSuite implementation, data migration, or process improvement project, • Familiarity with Shopify, Amazon, or other e-commerce and marketplace operations, • Experience supporting retail deliveries and retailer-specific packaging, labelling, or booking requirements, • Exposure to international freight, customs documentation, and import processes, • Experience working across multiple warehouses or international markets, • A relevant qualification in supply chain, logistics, business, or a related field Why Join Us? • Fully remote working, • Competitive compensation package, • Autonomous working style within a supportive team, • Hands-on exposure to a growing, multichannel consumer business, • The opportunity to improve systems and processes as we scale, • Growth opportunities in supply chain and operations at a fast-moving brand