Ashford
Are you looking for a fun and fast paced environment to work in, with great benefits? Could you help us create lasting memories for our customers by providing outstanding customer service? If so, then look no further! Join Hollywood Bowl Group as a Team Member. • The opportunity to earn an extra 50p per hour, paid to you every month, • Access to apprenticeship programmes and our in‑house management training programmes, • Optional pension plan, • Additional days holiday with length of service up to five days, • Ongoing training and development, with the opportunity to fast track your career, • Free game vouchers every month, • 30% discount off food and drink for you and up to five friends, • 50% off food when you are working, • Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders, • Financial long service awards, • A £15 donation to our dedicated charity partner when you complete your induction, • Enhanced maternity, paternity, adoption, and shared parental leave benefits, • Opportunity to join our healthcare cash plan As a Team Member for Hollywood Bowl Group, you will be at the very centre of the customer’s journey! No two shifts are the same; you may be welcoming customers at reception, hosting parties on the lane or serving food & drink from our bar and diner. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value‑for‑money experience with every visit. Within our fast‑paced, dynamic world, Team Members are trained across all key areas of the centre, so you’ll be able to provide support and add value at every stage of the customer journey. You may be required to work in the Kitchen. Opening Hours and Shift Patterns: Our centres are typically open seven days a week, from 9am to midnight. Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tend to be when we require availability from Team Member applicants. • Weekday AM shifts are typically 09.00 - 17.00, • Weekday PM shifts are typically 17.00 - 00.00, • Weekend AM shifts are typically 09.00 - 18.00, • Weekend PM shifts are typically 16.00 - 01.00 Opening times and shift patterns will vary from centre to centre; your centre opening hours can be found online, and shift patterns will be confirmed at interview. Team Members under the age of 18 may be expected to work up until midnight, but no later. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and in‑house management training programmes, should you wish to take the next step in your career. • Great customer service, with the ability to communicate at all levels, • High energy and the ability to work in a fast‑paced environment, • A friendly, supportive and helpful team player, • Flexibility with working hours and shift patterns, • Basic literacy and numeracy skills At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued, and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company. #J-18808-Ljbffr
