Leaseholder Communication Manager
hace 10 días
Halifax
Leaseholder Communication Manager Halifax (Office-Based) We are currently recruiting for a Leaseholder Communication Manager to join a fast-growing and forward-thinking property management business. This is a pivotal role, acting as the key link between the business and a large portfolio of property investors. You will take ownership of all leaseholder communication, translating complex financial and operational data into clear, meaningful insights while ensuring a high standard of service and compliance. This opportunity is ideal for a law graduate or commercially minded professional looking to apply legal knowledge in a dynamic, operational environment. The Role: * Acting as the main point of contact for leaseholders, managing all enquiries via phone, email, and written correspondence * Providing regular updates on property performance including income, occupancy, and arrears * Producing high-quality newsletters and investor communications * Translating financial and operational data into clear, accessible information * Supporting arrears management and resolving account queries in collaboration with finance * Reviewing contracts, leases, and supplier agreements to identify risks and obligations * Monitoring legislation across PBSA, BTR, and HMO sectors and advising internal teams * Supporting compliance across property, legal, and data protection requirements * Driving adoption of a digi...