Sales and reservations jobs in United Kingdom

- Welcoming guests, managing reservations, and escorting them to their tables while providing a friendly and hospitable atmosphere. - *Processing customer payments, including handling cash, operating point-of-sale (POS) systems, and ensuring accuracy in transactions. - *Actively listening to guest feedback, addressing any concerns or complaints promptly and professionally, and finding appropriate solutions to ensure customer satisfaction. - Monitoring and maintaining cleanliness. - Coordinating with kitchen and bar staff to ensure efficient communication, accurate order delivery, and timely service. - *Allocate designated storage areas for different types of stock items. Clearly label shelves or bins to facilitate easy access and inventory management. Implement a system such as First-In, First-Out (FIFO) to ensure proper stock rotation. - *Adhering to food safety and hygiene standards, including proper handwashing, sanitization practices, and compliance with health and safety guidelines. p/s: looking for who can work on Thursday and Friday as main. Thanks.

THE RESTAURANT Inspired by Japanese, Thai & Our local culinary cuisine and discipline - Our menus are designed to bring people together, whether over a shared dining or with our omakase menu experience, creating a sense of community and conviviality. With a focus on impeccable service and a commitment to excellence, our Asian Dining Restaurant promises to deliver a culinary adventure that will leave a lasting impression. COFFEE & BRUNCH A new destination for speciality coffee in the Covent Garden area crafted in the beautiful building at the corner of Savoy Court and Strand in the heart of London. With its relaxed atmosphere, Wolfox is the perfect place to brunch while taking in the distinguished views of fast moving London. We open at 9am everyday and Service brunch til 12pm We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour. Title of Position: Receptionist Location: Central London Role: Receptionist part time Must work Thursdays, Sundays 18/24hrs per week Pay: Competitive; £13 to £14 per hour according to experience Benefits: - competitive pay plus service charge. - Opportunities for career advancement. - discounts for employees. - Inclusive work environment. Responsibility: • To carry out all duties assigned by the Group Reservations Manager and Duty Manager • To ensure the smooth running of all functions of the reception desk • To allocate tables in the most efficient way possible to maximise bookings • To re-confirm reservations in accordance with Wolfox booking policy • To greet customers in a polite and efficient manner and to show them to their tables promptly. • To ensure that a base of regular customers is rapidly established and maintained by personal contact and customer recognition • To consider the customer’s satisfaction at all times by acting on customer’s requests promptly and efficiently • To handle minor customer complaints efficiently and courteously within the guidelines laid down by the Manager and to tactfully refer more serious customer complaints to the Manager/Floor Manager • To ensure that the reception desk and reception area is always clean and immaculately tidy • To ensure the Menus, allergy menus and wine lists are up to date and ensure their cleanliness prior to each service. • To ensure that you are always punctual for your shifts and properly presented as specified in the staff manual and dress code • To ensure you have a full working knowledge of Wolfox Restaurants as specified in the staff handbook. • To become familiar with the hygiene and Health and Safety policy and to ensure, by good housekeeping. • To bid farewell to all customers as they leave • To maximize sales by being able to make informed recommendations and suggestions to guests Skills and Personal attributes required • Communication skills • Customer service centric • Drive and energy • Building working relationships • Team player • Problem-solving

We are looking for restaurant manager with the roles of Recruiting, training and supervising staff. Agreeing and managing budgets. Creating staffing rotas. Planning menus. Ensuring compliance with licensing, hygiene and health and safety legislation. Promoting and marketing the business. Overseeing stock levels and ordering supplies. Handling customer enquiries and complaints. Taking reservations. Greeting and advising customers. Problem solving. Preparing and presenting staffing/sales reports. Keeping statistical and financial records. Assessing and improving profitability. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant

As a Guest House Manager, the post holder will be responsible for overseeing the daily operations of our hotel to ensure exceptional guest experiences and efficient management of all hotel activities. He/she will be a dynamic leader, capable of leading a team, managing resources, and delivering high-quality service in a fast-paced hospitality environment. Key Responsibilities: Oversee the day-to-day operations of the Guest House, including check-in/check-out procedures, housekeeping, maintenance, and room reservations. Monitor guest reviews and feedback and take proactive steps to enhance the guest experience. Monitor and manage the Guest House's budget, expenses, and revenue to ensure profitability. Support the sales team to promote the Guest House through various marketing channels, such as online travel agencies, social media, and local partnerships. Recruit, train, schedule, and manage Guest House staff, including front desk, housekeeping, restaurant, and maintenance teams. Maintain high cleanliness and maintenance standards throughout the Guest House to meet or exceed industry regulations. Requirements Previous Guest House management experiences as a supervisor or similar role Strong leadership, communication, and interpersonal skills Excellent problem-solving abilities and attention to detail Knowledge of industry trends and best practices Bachelor’s degree in hospitality management or a related field (preferred) Availability for flexible work hours including evenings, weekends, and holidays as required

Job description At Croucs we are a leading provider of plants & products in the UK, offering over 5,000 plant varieties, surpassing the typical garden centre’s selection of around 400. - Our Inspiration section provides monthly care tips, ready-made borders, perfect plant combinations, and guidance on garden-style selection. Our culture focuses on building connections through team bonding activities." We provide exceptional staff benefits, generous staff discounts, onsite parking and more. At our company, we strive to create a supportive, rewarding work environment where our people feel valued. Main Purpose of the job: To ensure 100% product availability across the plant portfolio. To minimise plant stock holding and coordinate with in-house propagation to maximise the sale of homegrown products and minimise waste within Propagation. Responsibilities Include: - To achieve all KPI targets - Demand planning - to review plant stock and sales forecasts, reserves and contracts and place orders with our suppliers to ensure product availability. - To ensure products are purchased at the best prices when multiple supplier options are available - To ensure homegrown products (propagation) are the first choice supplier in all circumstances. - To minimise saleable product waste within the propagation department - To performance manage our suppliers service delivery – for clarity this is an operational function, not a price/quality function - To provide plant operational analysis (sales, stock cover, margin, availability, out of stock etc) for the buyers and the business. - Performance reporting on all plant stock matters - To work with the goods in team to resolve supplier delivery issues relating to shortages or delivery note issues - To identify overstocked items to facilitate a focussed marketing activity to address the situation. - To manage our reserved and contract-grown stock ensuring that we both satisfy our obligations without overstocking. - To work with functional management to ensure storage capacity and stock holding are aligned. - To work with the functional teams to ensure stock availability is aligned with any marketing activity - Assist in the resolution of any supplier invoice query relating to stock - Monitor and mitigate any supply chain issues - Any other reasonable duties/requests as required Key results/objectives: - Delivery of performance KPIs - Stock availability - Stock cover days - Stock holding value (COGS) - Maintain excellent supplier relationships Key experience, Knowledge and skills - Preferably of Graduate calibre or equivalent, however, this should not deter candidates who can demonstrate ability and a willingness to succeed. - Highly motivated, and a self-starter. - Holistic knowledge of the procurement function and previous experience with stock & and purchase systems - Excellent Excel skills - High level of interpersonal skills - High level of detail consciousness - Good understanding of the Microsoft Office suite of programs. - Ability to work under pressure in a volatile and time-sensitive environment - Work experience in a procurement role, preferably in the horticulture industry - Strong knowledge of the procurement process and supply chain management principles, including experience in managing supplier relationships - Proven experience and expertise in plant knowledge and the horticulture industry - Excellent communication and negotiation skills, with the ability to work collaboratively - Experience with ERP systems and other procurement software - Ability to work independently, manage multiple projects, and thrive in an ever-changing, fast-paced environment