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Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Attend meetings when required. - Embrace and embed new changes in PE systems and processes. - Training the new starters according to the company guidelines. - Coaching and supporting team members in their development. Highlights high performing individuals. - Track team absences and report them to your Area Manager/Deputy Area Manager. - Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required. - Help to create a customer focused environment. - Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. - Implement the lead from the front mindset and set a clear example of Product quality for all to follow. - Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. - Clear communication of Sales Goals, striving to consistently exceed sales targets. - Train the team on all new products enabling them to drive sales. - Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). - Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary. Who you are: - You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. - You have experience of managing a diverse workforce. - You are customer-focused, and enjoy interacting with customers. - You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them! - You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. - You are hugely detailed oriented and don’t ever cut corners - You love working in a team and helping to manage other chefs in the kitchen! - You can clearly communicate both verbally and in writing - ... A pasta lover! What we can offer: - £13.5 per hour - £14.5 per hour from midnight onwards. - Monthly bonus according to site performance - Join a dynamic, fast-moving & diverse team - Regular team socials as well as occasional trips to ‘il bel paese’ - Free Pasta Evangelists products - Free Italian and English lessons - Discounted gym membership - Cycle to work scheme - Development Opportunities - you can grow inside the business
We are an outsourced sales and marketing company which means we work on behalf of other well known brands, helping them to find much needed new custom. With our internal coaching and development opportunities we are 100% committed to developing Brand Ambassadors by investing in people who share the same core values as us. If you have a passion for people, we would love you to join the team! Brand ambassador role We speak directly to potential customers about amazing products and services that we are passionate about. This can be through events, in their businesses or directly in their homes. We don't judge you based on your experience, every Brand Ambassador will have the opportunity to learn many skills including: communication, customer service, presentation skills, sales skills, time-management, organisation, product knowledge, and teamwork. Progression Opportunity As well as investing heavily into Brand Ambassadors, one of our missions is to expand so we are looking for ambitious, entrepreneurial thinkers with our no seniority development we want to heavily invest and coach the next generation to help with our expansion Stage 1: We will provide you product coaching and full mentoring to enable you to learn the first steps into becoming a Brand Ambassador. This coaching tends to last around 6 days. Stage 2: You will become more independent as you become more confident with the basic sales skills you will then learn some more advanced techniques such as selling to different customers, working to a system, problem solving etc. Stage 3: For those looking to progress you will now start receiving extra coaching and responsibilities, transforming into a mentor and helping support new BA's who join the team. Stage 4: This is the opportunity to start overseeing the team- everything from setting goals & coaching through to social events. You will become more influential in a leadership capacity. Stage 5: You will learn the back end of how a business runs, this included administration, finance, operations and processes. You will be heavily involved in the day to day running of the business and learning all the necessary skills to go on and run a profitable company. Stage 6: You will put into practice all of the skills you have learnt along the journey to maximize your potential and become a profitable business owner. To apply for this role, please attach your resume/CV in a pdf file, with your contact details and full name available. Please also ensure you have full rights to work documents; unfortunately those with a student visa cannot apply for this role, therefore will not be considered.