Are you a business? Hire security man candidates in United Kingdom
At Two Man Removals, we are more than just a removals company – we are a family that believes in making moving easy and enjoyable for our customers. Based in Plymouth and serving the entire United Kingdom, we take pride in our work, providing top-rated removal and relocation services every week. As a removal driver/porter, you will play a vital role in ensuring our customers have a seamless experience during their move. We believe in creating amazing experiences for our customers, and you will be at the forefront of delivering exceptional service. Responsibilities: Conduct removal and storage work using our company vehicles and equipment, representing the company with professionalism and care for our customers' belongings. Collaborate as part of a removal team, providing a first class (UK wide) removals service with a focus on customer satisfaction. Assist in packing or unpacking household goods, ensuring their safe handling and transportation. Contribute to UK commercial and office removals and storage, meeting the diverse needs of our customers. Load and unload storage containers efficiently and securely. Maintain schedules agreed upon with customers, keeping them informed of any necessary changes in coordination with the logistics team. Complete all paperwork accurately and in a timely manner, ensuring smooth operations and efficient communication with the office. Uphold the cleanliness, serviceability, and roadworthiness of our company vehicles and equipment. We are looking for a team player who shares our dedication to customer satisfaction and takes pride in their work. If you have a flexible and fun approach to your responsibilities and enjoy being part of a caring and supportive team, we want to hear from you. Join Two Man Removals today and be a part of making our customers' moves a positive and enjoyable experience. Contact us now to apply.
We are provider of manned guarding security services in London, is seeking a skilled and experienced Customer Service Manager/Supervisor to join our team. The successful candidate will be responsible for overseeing the customer service operations, ensuring exceptional service delivery, and maintaining high client satisfaction levels. Responsibilities: 1. Supervise and lead the customer service team, including hiring, training, and performance management. 2. Develop and implement customer service policies and procedures to enhance efficiency and effectiveness. 3. Monitor customer interactions to ensure quality service delivery and provide coaching and feedback to team members as necessary. 4. Handle escalated customer complaints and resolve issues promptly and effectively. 5. Collaborate with other departments, such as operations and sales, to ensure seamless communication and alignment on customer service strategies. 6. Ensure compliance with company standards, regulations, and industry best practices related to customer service. 7. Develop and maintain strong relationships with key clients, serving as the primary point of contact for customer service-related inquiries and concerns. 8. Prepare regular reports and presentations on customer service performance and initiatives for management review. Qualifications: 1. Bachelor's degree in business administration, management, or a related field preferred. 2. Proven experience in a customer service management or supervisory role, preferably within the security industry. 3. Strong leadership and team management skills, with the ability to motivate and inspire team members to achieve goals. 4. Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and other stakeholders. 5. Problem-solving and decision-making abilities, with a focus on delivering solutions and driving continuous improvement. 6. Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. 7. Knowledge of security industry regulations and standards preferred. 8. Flexibility to work occasional evenings or weekends as needed. Join our dynamic team and contribute to our mission of providing exceptional manned guarding security services in London. If you are a customer service professional with a passion for excellence, we want to hear from you. Apply now with your resume and cover letter detailing your relevant experience and qualifications.
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