Are you a business? Hire service desk analyst candidates in Stevenage
Your key focus in this role will be that of providing 1st / 2nd level support through taking calls and handling the resulting incidents or Service Requests via the Service Desk system (currently Service Now). Monitor the Service Desk system, identify the priority level of the Service Desk request...
Ryder Reid Legal is looking to recruit an independent and hard working Service Desk Analyst to join one of our international law firm clients on a permanent, remote working basis. ...
Service Desk Analyst (French Speaking). Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must. ITIL process on Incident Management and Service Request fulfilment. Experience in executing the service request raised in the ticketing tool as per the SO...
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IT Service Desk Analyst - £48 - 55k p/a + Bens. A fantastic opportunity has arisen to join a thriving professional services organisation, working within their busy global IT Support function. The role will involve troubleshooting incidents within a busy 'live' environment, finding resolutions tha...
The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service ski...
Are you an ambitious, proactive IT professional with a passion for excellent customer service? Would you like to work in a very driven, successful, global enterprise (30,000 users+) dedicated to embracing and exploiting the latest technologies?. ...
Your role as a Desktop Support Analyst (x3):. Ideally as a Desktop Support Analyst (x3):. Providing high level of customer service support remotely as required. Remote Support – Resolving tickets via ServiceNow. ...
Customer Service, problem solver, people person, able to work independently and in a team, has knowledge or interest in Technology and Higher Education. Customer Service, problem-solving, the ability to work independently and in a team, and has knowledge or interest in Technology and Higher Educa...
Service Desk Analyst – City of London –- £50,000 base + Overtime & Bonus. We are delighted to be partnered with a Leading Brokerage firm in London, who due to continuous expansion are looking to bring on board a Service Desk Analyst to join their already established support function. Financial Se...
Excellent opportunity for an IT Service Desk Analyst to join a prestigious Edinburgh organisation. Commercial IT Support/Service Desk experience, ideally within a Professional Services sector. Log, prioritise, and track Service Desk calls. Creating and maintaining Service Desk documentation. ...
The IT Support Analyst will provide essential 2nd line support within the Technology department ... Previous Service/Help Desk experience MS Office Suite (to include up to Office 365), Internet ...
Previous experience in a Service Desk or Field-based role * Windows OS 11/10 * Windows Server, Exchange Server experience * Active Directory * Group Policy (DNS/DHCP) * VPN technologies * Firewall ...
... * Analyse and resolve 1st/2nd line support while working with other resolver groups (Network ... Ensure high priority incidents are flagged with the Service Desk Lead or Service Manager to help ...
As an IT 2nd / 3rd Line Support Service Desk Engineer, your duties encompass performing root-cause analysis and preventing reoccurring issues happening. The company is a Microsoft Solutions partner ...
Providing 2nd line on site and service desk technical support: • Attend customer and company ... Analyse incidents and identify trends to proactively address recurring issues. • Escalate ...
Confidently collating data from Salesforce to accurately report and analyse to identify any issues ... Being 3 star accredited with the Service Desk Institute * Within our industry with shortlists and ...
Build a team as the business grows; upskill 3rd party Service Desk Analysts wherever possible This is a fantastic opportunity to work closely with business owners, designing solutions and ensuring ...
Networking experience If you are a skilled Service Desk Engineer seeking an opportunity to make a ... T Analyst Location: Cambridgeshire, Cambridge, Huntingdon, St Ives, March, Corby, Ounde ...
... service desk, etc Required Experience: * Experience in financial processes in an enterprise ... Analyst, and SAP Technical Support Agent may also be considered for this role.
Guide and support Service Desk Analysts and Field Service Technicians. * Continuously improve knowledge across various software and hardware technologies. * Propose improvements to client ...
This platform includes a real-time analytics system, workplace sensors, an employee experience app ... Proficiency in project management tools such as ClickUp and JIRA Service Desk. * Proven ability to ...