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Job Title: Waiter / Waitress Location: Lower Clapton Road, London E5 Job Type: Full-Time / Part-Time Start Date: ASAP About the client They are a brand-new, modern shisha lounge and restaurant located in the heart of Lower Clapton Road. Our venue blends contemporary design with a warm, laid-back atmosphere, offering a vibrant menu of international cuisine, premium shisha, and handcrafted mocktails. We are passionate about delivering exceptional service, creating memorable experiences, and becoming a go-to place. Job Summary They are looking for enthusiastic and customer-focused Waiters / Waitresses to join our opening team. As a front-of-house team member, you'll play a key role in delivering excellent customer service, ensuring guests feel welcomed and well taken care of throughout their visit. Key Responsibilities Greet guests warmly and guide them through the menu, including food, drinks, and shisha options Take accurate orders and deliver food and beverages in a timely and professional manner Provide knowledgeable recommendations and upsell where appropriate Ensure tables are clean, well-maintained, and properly set throughout service Collaborate with kitchen, bar, and shisha staff to ensure smooth service Handle guest inquiries and resolve any issues with a positive attitude Process payments accurately and efficiently using POS systems Maintain a clean, organized, and presentable work environment at all times Follow all health and safety regulations and company policies Requirements Previous experience in a restaurant, lounge, or hospitality environment preferred Strong communication and interpersonal skills Friendly, energetic, and professional attitude Ability to work well under pressure in a fast-paced environment A good understanding or willingness to learn about shisha and related services Flexibility to work evenings, weekends.

NOYA is a vibrant dining destination specializing in exquisite Japanese and Pan-Asian cuisine, complemented by a lively shisha lounge experience. With a seating capacity of 300, we pride ourselves on providing our guests with outstanding service and memorable moments. We are currently looking for an enthusiastic and skilled Part-Time Waiter to join our dynamic team. As a Part-Time Waiter, you will play a vital role in delivering an exceptional dining experience to our guests. This position is specifically for Fridays, Saturdays, and Sundays, requiring a commitment to providing attentive service, ensuring guest satisfaction, and contributing to the smooth operation of both the restaurant and the shisha lounge. Key Responsibilities: Guest Service: Greet and welcome guests promptly, providing them with menus and information about our Japanese and Pan-Asian cuisine, as well as daily specials and promotions. Ensure a positive and welcoming atmosphere at all times. Order Management: Take accurate food and beverage orders, relay them to the kitchen and bar staff, and ensure timely delivery to guests. Anticipate guests’ needs and provide recommendations as necessary. ** Sales Skills: Utilize strong sales techniques to upsell menu items, special offers, and shisha options, contributing to overall revenue growth. Table Maintenance:** Ensure tables are clean, properly set, and well-maintained throughout the dining experience. Assist with clearing and resetting tables as needed. Collaboration: Work closely with kitchen and bar staff to ensure smooth service and accurate order fulfillment. Communicate effectively with team members to enhance guest experiences. Compliance and Safety: Adhere to all health and safety regulations, including food handling and sanitation practices, to ensure a safe dining environment for guests and staff. Qualifications: Minimum of 2 years of experience in a waitstaff role, preferably in a high-volume restaurant or hospitality environment. Strong interpersonal and communication skills, with a customer-focused approach. Sales-driven mindset with the ability to promote and up sale menu items and special offers effectively. Availability to work specifically on Fridays, Saturdays, and Sundays. Team player with a positive attitude and a willingness to learn. Knowledge of food and beverage service standards; familiarity with shisha service is a plus. What We Offer: Competitive hourly wage plus tips. A dynamic and supportive work environment with opportunities for growth. Employee discounts on food and beverages. Flexible scheduling to accommodate your availability. Application Process: If you are passionate about providing exceptional service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resume and a brief message outlining your relevant experience to us.