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  • Shift Leader | Birmingham
    Shift Leader | Birmingham
    6 days ago
    Full-time
    Birmingham

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store. Requirements

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  • Ofsted Registered Manager
    Ofsted Registered Manager
    2 months ago
    £50000–£55000 yearly
    Full-time
    Pensnett, Brierley Hill

    Pay: £50,000.00 - £55,000.00 per year Job description: Job Title: Ofsted Registered Manager – Children’s Home (2-Bedded) Location: Sandwell West Midlands Service Type: 3-Bedded Children’s Residential Home Salary: £55,000 per annum (negotiable) + bonuses for occupancy levels and Good/Outstanding Ofsted outcomes Reports to: Responsible Individual / Operations Manager Role Purpose The Registered Manager is responsible for the overall leadership, management, and operational delivery of a 2-bedded children’s home in Stafford. The role ensures the home operates in full compliance with Ofsted regulations, provides high-quality, child-centred care, and delivers positive outcomes for children and young people with complex needs. Key Responsibilities Leadership & Management • Register with Ofsted as the Registered Manager for the children’s home, • Provide strong, consistent leadership to the staff team, • Develop and maintain a positive, safe, and nurturing culture within the home, • Lead by example and promote best practice in line with Children’s Homes Regulations and Quality Standards Care & Outcomes • Ensure children receive high-quality, individualised care that meets their emotional, behavioural, and developmental needs, • Promote safeguarding, welfare, and the rights of children at all times, • Ensure care plans, risk assessments, and behaviour support plans are implemented and regularly reviewed, • Support children to achieve positive outcomes in education, health, and independence Compliance & Ofsted • Maintain full compliance with Ofsted regulations, Children’s Homes (England) Regulations 2015, and Quality Standards, • Prepare for and lead Ofsted inspections, ensuring positive outcomes, • Ensure accurate and timely recording, reporting, and monitoring, • Notify Ofsted and other relevant bodies of significant events Staff Management • Recruit, induct, supervise, and appraise staff in line with safer recruitment practices, • Ensure staff receive appropriate training, development, and support, • Manage staff rotas, performance, attendance, and disciplinary processes, • Promote a reflective, learning-focused staff culture Safeguarding • Act as the Designated Safeguarding Lead (DSL), • Ensure robust safeguarding policies and procedures are followed, • Manage and report safeguarding concerns in line with local authority and regulatory requirements Operational & Financial Management • Manage the home’s budget and resources effectively, • Ensure staffing levels meet the needs of the home and regulatory requirements, • Maintain the home to a high standard, ensuring health & safety compliance Partnership Working • Build strong relationships with local authorities, placing authorities, schools, health professionals, and other stakeholders, • Represent the home professionally in meetings, reviews, and inspections Essential Requirements • Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent), • At least 3 years’ experience in a residential childcare setting, including management or senior leadership, • Eligibility and willingness to register with Ofsted, • Strong knowledge of Children’s Homes Regulations and Quality Standards, • Proven leadership, safeguarding, and inspection experience, • Full UK driving licence Desirable • Experience managing a small (2-3 bed) children’s home, • Experience supporting children with emotional and behavioural difficulties (EBD), • Experience achieving Good or Outstanding Ofsted outcomes Skills & Attributes • Strong leadership and decision-making skills, • Excellent communication and organisational skills, • Resilient, calm, and solution-focused, • Child-centred, empathetic, and values-driven, • Confident in managing challenging situations and behaviours Benefits & Incentives • £50,000 salary (negotiable depending on experience), • Performance-related bonuses linked to occupancy levels, • Additional bonuses for achieving Good or Outstanding Ofsted outcomes, • Ongoing training and professional development, • Supportive senior leadership and Responsible Individual, • Opportunity to shape and develop a high-quality, child-centred service Job Types: Full-time, Permanent Benefits: • Company pension, • On-site parking

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