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Work.Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work.lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Manager who is eager to take the reins of one of our Central London spaces. You're a people-person, organised, insanely efficient; and someone who loves to build relationships and be at the heart of a thriving community. Your role is to be the glue to keep our community together and to help make Work.Life a place where our members love to work, giving them everything they need to run their businesses smoothly. You're an essential part of our mission to make people's work-lives happier. We trust our managers to run their spaces like their own business, which means operating the building excellently every day, driving sales and keeping the business profitable. If this is something you can handle; we want to hear from you. Your day to day Sales & revenue · Be responsible for driving income in your space to achieve your budgets. · You’ll own inbound membership enquiries for your space, as well as driving pro-active sales opportunities · Build to 100% building occupancy by conducting great tours and effectively selling the space. · Maintain occupancy by exceeding the expectations of your members, and by conducting effective contract renewals. · Maximise revenue opportunities eg. meeting rooms & event hire, printing, customisation extras & short-term usage. · Manage contracts and invoices relating to new and existing members. Space operations · Onboard new members effectively, getting them off to a great start. · Manage the overheads in your space to achieve your budgets. · Ensure the building runs smoothly and our facilities and amenities are kept to a great standard. · Work directly with management on any issues to ensure the highest level of member experience and satisfaction. · Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally · Build meaningful connections for our members through events, personal introductions, and networking. · Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve. · Develop Work.Life’s presence with the wider local community: you're an ambassador for everything we believe in! · Oversee events from weekly, space-wide events to unique events that you design and put on for your community. · Update and complete membership records as appropriate to ensure information is accurate and current. Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability through onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events How you'll be measured in this role - Your KPIs · Management of your P&L vs budget · NPS (Net Promoter Score) vs. company target of 62 · Space Audit Score vs. company target of 90% · Mystery Shopping Score vs. Target of 90% About you · You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients. · You’ll have demonstrated customer service experience – proven ability to add value to your customers. · You’ll understand business operations, and ideally have experience operating a business unit or department. · You’ll have an entrepreneurial spirit and be excited to run your own business. We'd also love it if · You have previous experience managing a small team. · You are used to commercial responsibilities, having owned a P&L. · You can demonstrate successful (small-scale) project management experience. Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work.Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work.Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave
Work Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Membership Assistant to join our growing team. Someone who is outgoing, fun-loving and sociable, yet organised and efficient. Someone that can be the glue to keep our community together and to help make Work Life a place where our members love to work, giving them everything they need to run their businesses smoothly. This role will be the voice of Work Life in our spaces. Build relationships with our community. Help create awesome content and input into our future strategy as we grow. We are looking for full-time team members in our locations across London. Your day to day Role KPIS Net Promoter Score Space Audit- ensuring exceptional operational standards in our buildings Enabling member connections Create an amazing experience for our members, guests and partners - Ensure the space runs smoothly and is fully operational - Answering general phone & member enquiries - Monitor supplies, including office materials, cleaning equipment and member supplies - Assist the Membership Manager with events, from concept development, communication to hosting events Create a collaborative community - internally and externally - Build connections for our members through events, introductions and networking - Develop Work Life’s presence with the wider creative community in London: we want you to be an ambassador for what we do and what we believe in! Assist with membership management - Supporting the achievement of team targets for member retention and acquisition by identifying opportunities in day-to-day contact with members or enquirers - Handling relevant data processing and administration - Supporting the administration and organisation of member events, meeting room & event space bookings - Work directly with management on any issues to ensure the highest level of member experience and satisfaction Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability via onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events About you - You're a driven, passionate and, most importantly, outgoing person - You'll have excellent communication skills and enjoy being around people - this is a social role - You'll have a positive attitude, be detail and customer-oriented with good multitasking and organisational ability - You'll have demonstrated customer service experience and proven ability to add value to your customers is a big plus Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave
Job Title: Production Chef Contract: Full time, permanent Hours: 40 hours / week Mon - Thu: 12pm - 8pm Fri: 10am - 6pm On acceptance of the position, the successful candidate will be required to work 10am - 6pm each day for the first month in order to complete training alongside our senior chef. Location: Sydenham, London Description We are seeking a full time, experienced production chef to join our friendly team at our busy kitchen in Sydenham, London. The Family Food Co is on a mission to support parents by providing delicious, convenient and nutritionally balanced frozen meals and our amazing chefs are the heart of our business. You will be cooking all our meals from scratch for our brand, Pots for Tots, using the best ingredients in a friendly and supportive environment - this isn’t your regular chef role! Supported by our Senior Production Chef and reporting to our Head of Product, you will be responsible for ensuring every one of our frozen ready meals is cooked to perfection - attention to detail and a love of food is of course a must! Requirements - Minimum 3 years in a professional food environment to include a minimum of 1 year in a food production environment (restaurant/catering experience is useful, but it is essential you also have demonstrable experience in a production environment producing packaged food for retail, not just hospitality cooking) - Level 2 food hygiene certificate, a demonstrable knowledge of proper food hygiene practices and a full understanding of EHO requirements (a bonus if you also have knowledge of SALSA accreditation!) - Fast and flexible worker - it gets busy in our kitchen; we need you to be able to work quickly and efficiently while maintaining our super high quality standards and facing challenges with enthusiasm - Ability to follow recipes exactly - our meals are carefully designed to meet our nutritional and cost requirements, therefore you will need to produce to an exact specification ensuring all weights/measures and cook times are adhered to (there’s no room for creative flare during the cooking of our meals, as consistency is crucial - however, we regularly develop new meals and this is where you can bring your ideas and get creative!) - Confident working independently and leading a team of Kitchen Assistants - our KAs are invaluable, helping with everything from portioning meals, basic food prep and keeping the kitchen clean to loading/unloading deliveries and organising our storage space. Our Senior Chef works from 6am - 2pm, so once settled into the role and all training is completed, you will be responsible for overseeing the second half of the day and coordinating the KAs (support from the Head of Product is always on hand!) - Confident using a computer to input basic data into our systems / locate and print files etc - High level of spoken and written English Benefits - £28k pro rata - 30 days holiday pro rata inclusive of bank holidays - We believe in rewarding our staff, so, on successful completion of your probation period there is an opportunity to enter into the employee EMI option scheme
About Us Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! About You We are looking for an experienced and proactive Assistant Manager to join our busy team. To perform this role, you will be responsible for managing the day-to-day operations and running of the events, ensuring excellent customer service maintaining high standards. Responsibilities: Supervising and managing the team to ensure smooth operations and excellent customer service Training new staff members and providing ongoing training and support to existing staff Working with the team in running the weekly events Handling customer complaints and resolving any issues that arise promptly and professionally Overseeing stock levels and ordering supplies as needed Ensuring that all health and safety regulations are followed and maintaining a clean and organised workspace Ensuring that labour costs are managed effectively Managing the door and work alongside security and senior management, fully understanding the licensing laws and the company policy Maintain venue and floor company standards Requirements: - Minimum 2 years’ experience in a similar role, preferably in a busy bar or late-night event space environment - Excellent communication and interpersonal skills - Strong leadership and problem-solving skills - Ability to work well under pressure and manage multiple tasks simultaneously Knowledge of health and safety regulations and best practices Ability to work flexible hours, including weekends and holidays Proficiency in Design My Night Booking Platform and using POS systems Understanding and knowledge of licensing laws Personal Licence Holder and experience working alongside security team are preferred If you have a passion for hospitality, enjoy working in a fast-paced environment, and have a proven track record of managing a team effectively, we would love to hear from you. Please submit your resume and cover letter for consideration.
Our People: Join Us When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. Want to be part of the team? Right now we are looking to find our next Night Manager to join our Kings Wardrobe Team in St Paul. About Native London King’s Wardrobe At Native London King's Wardrobe, history meets modern luxury in 92 spacious serviced apartments nestled within the Grade II-listed The Kings Wardrobe in St. Paul’s. Our property is located a 5-minute walk away from St. Paul’s and Mansion House Underground stations, granting easy access to a variety of tube lines. Be part of the jewel in our crown, as our on-site reception and housekeeping teams work in harmony to ensure guests experience the epitome of convenience and service in a setting that pays homage to pioneering British designers. If you're ready to be part of crafting unforgettable moments in the heart of historic London, apply now! What the job entails? You’ll be responsible for the property overnight and making sure we meet our guests and visitors expectations and ensuring their safety. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated. Experience: ·Read, understand, and comply with product labels, safety, policy, and procedure manuals. ·Demonstrated ability to solve problems in a variety of practical solutions and follow standardized procedures. ·Proficiency in customer service and interpersonal communication skills to effectively interact with guests, clients, team members, and other business contacts. ·Excellent written and spoken English. ·IT skills including MS Word, Excel & Outlook (training will be provided for our internal database system) Skills and Abilities: ·Excellent relationship building skills, both with entirely new and long term guests. ·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. ·Works exceptionally well within a team dynamic and contributes to an established open culture. ·Ability to build positive and productive working relationships with colleagues across Native. ·Ability to follow company policies and procedures ·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us; 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. Friends & Family discount on Native stays. 6 days Company Sick Pay / year Cycle to work scheme. Number of Holidays increasing with years of service (1day per year). Meals on duty Employee of the month perks Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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We are Almari, an exciting start-up dedicated to crafting exceptional coffee while fostering vibrant, life affirming community connections for local people. Almari is situated in Aberfeldy Village, directly connected to The Aberfeldy Health and Wellbeing Centre, an innovative of GPs and healthcare professionals. We’re working with Poplar HARCA, an award-winning housing and regeneration organisation with a national reputation for innovative urban and social regeneration. Key Responsibilities: • Lead food preparation, ensuring the highest standards of service for our valued customers. • Collaborate with local suppliers to align our offerings with the diverse needs of the community. • Develop and enhance the menu, crafting nutritious and wholesome dishes. • Assist in designing a menu featuring seasonal dishes that prioritize health, affordability, and quality. • Maintain high standards of hygiene and cleanliness at all times. At Almari Café, we’re not just serving coffee; we’re cultivating a community. Our vision is to create a space where everyone feels welcome, inspired, and nourished. As part of our team, you’ll be at the forefront of this mission, shaping our menu, crafting delicious dishes, and championing healthy choices. With links to a GP surgery, a community centre, and more, our café is not just a place to grab a coffee – it’s a hub of activity, innovation, and connection. If you’re passionate about coffee, customer service, and creating a welcoming environment, then we want to hear from you! Closing Date: Friday 12 March 2024 (5.00pm)
We’re looking to recruit a brilliant Floor Manager to join the Darwin Brasserie team at Sky Garden. Darwin is our rooftop all-day restaurant inspired by the very best of British. Laid-back but luxe, the space is inspired by nature and understated décor which allows the food – and incredible view – to do the talking! The ideal candidate must have experience as a Floor Manager or Team Leader within a similar quality led, high volume, fast paced dining environment and be used to dealing with high volumes of guests. You’ll need to be smart in all senses, charismatic, engaging and able to lead a team of up to 75 staff. We're a very busy restaurant - this role is not for everyone.
Salary: £12 per hour Monday - Friday 8am-6pm Saturday 9am-4pm Remote customer service advisor Are you passionate about providing customer service advice and looking for flexibility, independence and rewarding opportunities? Look no further! Join the dynamic team at Nowple Recruitment LTD. Work from the comfort of your own home and choose your own hours. We currently have client opportunities to work for Nespreso, a premium single-serve coffee brand of the multinational Swiss company Nestle in which individually portioned aluminum capsules containing roast and ground coffees are partnered with especially design coffee machines. By 2011, Nespresso has sold more than 20 billion of its proprietary aluminium coffee capsules directly to consumers through exclusive takes, tele-ordering and its e-commerce websites. What you will be doing: • Positively interact with customers via phone, providing a premium service to the customer. • Be a positive representative for the brand; promoting products, benefits & discounts available to the customer. • Navigate multiple complex systems while researching and resolving customers’ issues or concerns. • Provide troubleshooting and resolutions to customers’ technical issues with their products. Requirements: Previous customer service experience preferred, but not required as training will be provided. Strong communication skills and a passion for helping others Reliable internet connection and a quiet workspace. Willingness to undergo training and certification as required by clients. Equipment: This is a general guide and the Systems and Equipment guide should be referred to and provided upon request. There may also be additional technology requirements for each client and will be found on their Opportunity Announcement. Technical Specifications: - Computer: Intel Core I5 or higher (or equivalent). Desktop preferred with two monitors. Laptop may also be used with minimum 15" monitor. - Operating System: Windows 10 or 11. - Storage: 60GB hard drive with 20GB free space. - Memory: Minimum 4GB RAM (8GB recommended). - Internet Connection: Hard-wired with at least 10 mbps download and 3 mbps upload speed. - A USB noise cancelling headset for training and class.
We're committed to slow fashion and sustainability, striving to create London's premier retail space for ethical brands. Profits support climate change awareness while we highlight local London and Latin American designers. Our goal is to democratise retail access and promote eco-friendly fashion choices. Join us in shaping a more sustainable future. Explore our offerings online and in-store, and share your insights. Your support is invaluable.
Responsibilities: discusses conference and exhibition requirements with clients and advises on facilities; develops proposal for the event, and presents proposal to client; allocates exhibition space to exhibitors; plans work schedules, assigns tasks, and co-ordinates the activities of designers, crafts persons, technical staff, caterers and other events staff; liaises closely with venue staff to ensure smooth running of the event; ensures that Health and Safety and other statutory regulations are met.
Are you a highly energetic and experienced individual looking for a new opportunity in the hospitality industry? Look no further! We are currently seeking a talented and dedicated individual to join our team as a part time (weekends) Waiter/Waitress at our new open Pizzeria, Cocktail Bar and design space located in Hackney Wick. As a Waiter/Waitress, your main responsibilities will include: Greeting and seating customers in a friendly and efficient manner Taking orders and serving food and beverages promptly and accurately Providing excellent customer service by answering questions and making recommendations Ensuring customers have an exceptional dining experience from start to finish Maintaining a clean and organized workspace To excel in this role, we are looking for someone who possesses the following qualities: Energy and enthusiasm: We value team members who bring a positive and vibrant energy to their work. The ability to work in a fast-paced environment and multitask is essential. Experience: Previous experience as a waiter/waitress in a bar or restaurant setting is required. Familiarity with Italian cuisine and cocktails is a plus. Strong communication skills: Clear and effective communication with both customers and colleagues is crucial to ensure smooth operations and customer satisfaction. Attention to detail: From taking accurate orders to fulfilling specific customer requests, being detail-oriented is essential in providing exceptional service. Team player: Working well with others, assisting colleagues when needed, and maintaining a harmonious work environment is crucial in our team-oriented establishment. If you think you have what it takes to join our dynamic team, we would love to hear from you! We offer a competitive salary, opportunities for professional growth, and a supportive work environment. Join us at our vibrant new Space and be a part of providing amazing dining experiences to our valued customers. Apply now and take your hospitality career to new heights!
Join our dynamic team and be a part of maintaining the impeccable standards of our boutique serviced office space. If you are ready to contribute your skills and dedication to creating a clean and inviting workspace for our clients, please do get in contact and provide us with your CV. Responsibilities: Hoovering / mopping maintaining cleanliness of all communal and client office carpets and floors. Dusting and wiping down surfaces to maintain tidy workspace's and communal areas. Emptying waste bins and disposing of bins responsibly. Mopping floors of all bathrooms, shower rooms, kitchens and communal areas maintaining a clean and hygienic environment. Upholding the highest standards of cleanliness and presentation throughout our office space. Requirements: Previous experience in cleaning preferred. Ability to work independently and collaboratively as part of a team. Positive Attitude Strong attention to detail and commitment to delivering exceptional results. Excellent time management skills to efficiently complete cleaning tasks within designated hours.
We’re looking for a chef de partie to join the team at Paradise, Soho, London. We’re known for big Sri Lankan flavours, beautiful modern dishes and for our impressively designed restaurant. Inspired by Colombo’s streets which join jungle, beach, and sea. Dishes are shared and use local, ethical produce. Our chef de partie will work to share their experience of team trips to Sri Lanka with their knowledge and enthusiasm for carefully selected ingredients and come together for meals in London restaurants to keep their knowledge and passion at the forefront. Chef de partie can expect: ·£12-14 per hour wage for chef de partie depending on experience ·Small space, small team – quality time to focus on produce and learning ·Flexible and fair rota’s ·Complementary food/drink from our menu during trial shift ·Team trips to Sri Lanka ·Team trips to other restaurants: keep learning If you’re a chef de partie looking to get back to quality, ingredient lead learning and experiences, get in touch.
We’re looking for an experienced Sous Chef to join the team at Paradise in Soho. We’re known for big Sri Lankan flavours, beautiful modern dishes and for our impressively designed restaurant. Inspired by Colombo’s streets which join jungle, beach, and sea. Dishes are shared and use local, ethical produce. We're in the process of moving to a tasting menu format, using modern techniques. A Sous-chef can expect: £14-15 per hour Small space, small team – quality time to focus on produce and learning Flexible and fair rota’s with every Sunday off Complementary food/drink from our menu during trial shift Team trips to Sri Lanka Team trips to other restaurants: keep learning
One Avenue Group is a boutique, luxury serviced office company that are based in numerous iconic locations in London. We pride ourselves in being the very best in offering a high level of service & hospitality. We’re looking for career-focused individuals to support our expansion and growth whilst we provide experience, knowledge and training throughout all aspects of the operation in order for you to take on a team leader role at the end of the programme and ultimately enable you to carve out your own personal career aspirations. Responsibilities for Client Experience Assistant: As a Client Experience Assistant your main objective is to deliver One Avenue’s award-winning, world class service to our clients, being an extension of their business. You Will Work Alongside a Growing Team Of Other Client Experience Assistants, While Reporting To The Assistant Centre Manager. Some Of Your Key Responsibilities Will Include: Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client requests in a timely and professional manner, while adding a personal touch Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services, where full training will be provided Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success Requirements: You will ideally be someone that has: The will to learn and develop their skills in customer service and high-end hospitality The ability to communicate to our clients with etiquette and politeness An ability to sell your own ideas, encapsulate ideas of others and take them from conception to execution Ideally (but not necessarily) some experience of a fast-paced, high standards driven environment Strong team player capabilities with an ability to work well in a productive team environment An energy and enthusiasm to learn and develop yourself and build your career An ability to demonstrate flexibility and operate in a changeable environment MS Office skills, including Word, Excel and PowerPoint