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Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Westfield Stratford London Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. - We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
Our Kitchen Assistants/Team Members are responsible for preparing our food offering to the highest quality and standards. Their role is crucial in maintaining a smooth and efficient operation in the kitchen. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Ensuring that the kitchen is set up and ready for each service with the right amount of prepared Pasta Sauces and other ingredients that ensure the right amount for quick service but does not negatively impact food costs i.e. wastage. Including preparing par levels in the pre-prepared cold delivery fridge. - Wear a full smart clean uniform to the brand standard at all times whilst on shift and protective clothing as required. - Ensure the full Pasta Evangelists Standard is adhered to, thereby ensuring our Pasta and other Products are kept to the highest possible standard for Best product quality to our customer. - To ensure that the kitchen is exceptionally clean and complies with all Health and Safety / Quality and Safety regulations. - To keep an eye on the Availability and Inform the Team leaders and wider team in advance. - Document and keep a record of information on food as appropriate to the company policy and effective date labelling and make sure stock rotation principles (FIFO) are fully adhered to. - Ensure that all par levels are maintained. - Ensure any food wastage is recorded accurately. - Utilise the SOP to maximise the quality and speed of food readiness. - For all equipment i.e. Fridges, Pasta Boiler, Ovens, Microwaves etc ensure that the right temperature records are kept and the correct procedures are followed for safe food handling. - Ensure all equipment is maintained to the SOP standard. E.g. Kitchen management system, oven, fridges, freezers etc. - Preparing and cooking food to the highest of standards and complying with the preparation of all food that meets Pasta Evangelist’s requirements as laid out within “How to Cards”. - Ensure all food is prepared quickly, in the correct order, to the How to Card standard and in line with all SOP’s. - Full Checking deliveries into the Store and reporting any issues to the Team Leader/ Manager. To Ensure that all deliveries are Received & stored appropriately and storage requirements are adhered to. - Full Operating the wash-up area effectively and ensuring any equipment used is thoroughly cleaned. - Full Use correct signage whilst cleaning is taking place. - Full Ensure that all rubbish is disposed of correctly at all times, following the company waste management processes in relation to recycling and adhering to Local Authority requirements. - Reporting of any equipment defects quickly to Team leader or Area Manager. - Full Ensure that all close down kitchen procedures are followed and that the kitchen is always clean and prepared as possible for the next shift. - Full Regularly organise pest checks and report any concerns to the Team leader and higher management. Who are you: - You have knowledge of safe food handling, storage, and preparation techniques to prevent foodborne illnesses (preferable). - You are familiar with basic culinary techniques such as chopping, slicing, dicing, and measuring ingredients. - You have the ability to work efficiently in a fast-paced environment, prioritize tasks, and manage time effectively. - You are meticulous and detail-oriented when it comes to food preparation, cleaning, and maintaining kitchen organization. - You have the ability to work well as part of a team, communicate effectively with colleagues, and follow instructions from the Team Leader and/or Area Manager. - You are willing to adapt to changing situations, work schedules, and tasks as required in a dynamic kitchen environment. What we can offer: - £11.44 per hour - £12.44 per hour from midnight onwards. - Monthly bonus according to site performance. - Join a dynamic, fast-moving & diverse team - Regular team socials - Free Pasta Evangelists products - Free Italian and English lessons - Discounted gym membership - Cycle to work scheme - Development Opportunities - you can grow inside the business.
We are looking for a Warehouse Operative/ Retail assistant to join our team. Our operational hours are: Monday-Saturday: 10:00 - 19:00. Sunday: 10:00 - 16:00. Main responsibilities: Picking and manually handling stock Making sure stock is received, stored, packed and transported according to the highest standards Maintaining a clear and tidy warehouse and ensure any potential hazards are dealt with safely, quickly and efficiently To have passion about delivering great customer service Reliability and punctuality The ability to adapt to working in a fast-paced ever-evolving environment Having a key role in supporting our store colleagues by making sure orders are assembled correctly Using tools provided and training material provided efficiently Taking responsibility for your own and others safety whilst at work Using your Mechanical Handling Equipment efficiently Working both independently and as part of a team
Alma cafe is on the lookout for a passionate and energetic Breakfast Chef to join our restaurant in Primrose hill, NW3 3AD Shop is located 7 minutes walk from Chalk farm station. Alma is known for its breakfast and brunch dishes as well as compact healthy lunch offerings. We are currently operating four restaurants and coffee shops in London with more openings planned this year. What is expected: To have prior kitchen experience (2 yr +). Knowledge of classic breakfast and brunch dishes is a big plus! Ability to place orders and organise the kitchen (REKKI app to place orders) Reliability: if you have worked in professional kitchen then you understand the importance of not letting your colleagues down last minute Being able to work on weekends is a must, as these are the busiest trading times for the business Loving your work. If you do not love or are not passionate to work in the kitchen, then this is not for you Perks & Benefits: 28 days holiday Enrolment in company pensions scheme Free healthy and high quality food while on shift Convenient day time working hours. Job Type: Full-time Salary: £15.00-£16.00 per hour Benefits: Company pension Discounted or free food Employee discount Store discount Free parking Schedule: Availability on weekends is a must. If that sounds like you, apply today.
About Native Places We are a group of apartment hotels, 4 of them located in London in key locations such as Bankside, St Paul area and Hyde Park and the rest in Manchester and Scotland. Join the team & be part of our journey!! Right now we are looking to find our next Kitchen Supervisor to join our Front of House Team In London, for our property located in St Paul Cathedral area- Native Kings Wardrobe. We are on the way to open at the end of April our Deli Counter- in a few words a food and beverage offering for our hotel guests with a simple and welcoming service. Counter is the new addition at Native King's Wardrobe. Our guests' first sense of arrival, is a reception, hotel lobby, cafe and counter deli during the day, serving small plates and drinks in the evening. We will serve classic cafe shop staples for breakfast, nourishing salads & sandwiches for lunch, and yummy small plates in the evening to complement a selection of wines, beers and classic cocktails. What the job entails? ·Oversee the ordering of food supplies and kitchen equipment, ensuring optimal stock levels at all times. ·Maintain accurate records of inventory and conduct regular stock checks to minimise wastage and maximise efficiency. ·Coordinate food preparation activities to ensure timely service and adherence to quality standards. ·Assist in the development and implementation of new menu items, ensuring the alight with our culinary vision and customer preferences ·Assist in the development and implementation of new menu items, ensuring they align with our culinary vision and customer preferences. ·Monitor kitchen operations to ensure compliance with health and safety regulations and food hygiene standards. ·Prepare and assemble a variety of food items, including salads, sandwiches, pastries and small plates. ·Follow recipes and ensure food quality meets established standards. ·Maintain cleanliness and organisation of the kitchen. ·Build positive and productive working relationship with colleagues across the business. Experience: ·Previous experience in a similar role, within hospitality industry ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. Friends & Family discount on Native stays. 6 days Company Sick Pay / year Cycle to work scheme. Number of Holidays increasing with years of service (1 day per year). Meals on duty Employee of the month perks Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are looking for a commis chef to join us at our Luxury 5 star hotel in London. Primary Duties: Start your shift in time and keep the highest standards of personal hygiene, dress in appropriate uniform in impeccable appearance at all times To promote a helpful image to clients and give full co-operation to any staff members requiring assistance for a customer without a prompt, having a caring and helpful attitude and anticipate customer’s needs whenever possible, to enhance quality service and in turn enhance client satisfaction To give full co-operation to any colleagues requiring assistance in a friendly and helpful manner Understand the aims of the hotel and your department To maintain effective communication within the team and to attend hotel meetings and training sessions when required Prepare and properly garnishes all food orders as they are received in accordance with menu specifications, insuring proper plate presentation Set up for lunch and dinner by ensuring proper amounts are in place for forecasted covers, special functions and all reservations Ensure readiness and makes priorities in case of last minute changes to restaurant or C&B reservations Confer closely with the Chef on duty and takes every opportunity to become familiar with the mise-en-place and standards of each dish Help employees to achieve optimum quality Assist employees with service to maintain quality and presentation of food dishes Follow applicable laws regarding food safety and sanitation whenever required Ensure that all food items are stock rotated, dated and labeled, cling filmed and stored properly Ensure that dishes from own section is delivered on time and to the standard required using the assistance of the Chef on duty if needed Always follows the proper safety, hygiene and sanitation practices set by the Head Chef and F&B Manager Works in a safe manner that does not harm or injure themselves or others Accept flexible work schedule necessary for uninterrupted service to the food production function Maintains own working area, materials and company property clean, tidy and in good working order Continuously seeks to endeavor the knowledge of own job function Please apply now if this sounds like you.
We are looking for a Breakfast Chef to join us at our Luxury 5 Star Hotel In London. Primary Duties: To keep a high standard of personal hygiene, clean uniform and maintain effective team working with others To adhere to the rota and be punctual at all times To give full co-operation to any staff members requiring assistance for a customer without prompt in a friendly and helpful manner To have a caring and helpful attitude and anticipate customer’s needs whenever possible, to enhance quality service and in turn enhance client satisfaction Understand the aims of the hotel and your department To maintain effective communication within the team and to attend hotel meetings/ special function briefings and training sessions when required To apply what has been learned with good effect for the benefit of our customers To ensure that all buffets are stocked appropriately To ensure that food wastage is kept to a minimum Ensure that all food items are stock rotated, dated and labeled, cling filmed and stored properly To assist in the production of Conference & events catering, lunch prep and staff food Provide updates to senior colleagues on needs and ordering requirements Assist in maintaining the cleanliness, stock control, organisation and standards of any section Maintain own working area, ensuring materials and company property are clean, tidy and in good working order Keep recipe folders in good order and up to date if and when necessary Help to prevent waste of food of any kind and over-production to mis-en-place Help to minimise the consumption of gas, electricity and water Ensure good staff communications and relations Contribute to helping other staff acquire menu knowledge to assist in “Upselling” Work in a safe manner that does not harm or injure themselves or others Please apply now if this sounds like you.
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We have an exciting opportunity for someone who is passionate about people, customer experience and driving success. This role gives you the opportunity to support our experienced Store Manager to run the store! Tapi are looking for a motivating, enthusiastic individual to join the Tapi family and be part of leading our revolution. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the business. If you are looking to take the next step in your career and are ready to be truly inspiring, offer great product & customer service and bring the best out of your team, look no further, and apply today. Your Responsibilities Work together with your store team to “wow” our customers at every turn. Deputise for the Store Manager across all Store operations. Assist in the management of the store including sales targets and team motivation. Support and train the team to succeed and deliver the “Tapi difference”. Support the Store Manager to induct new Tapi colleagues. Drive sales to meet and exceed your personal sales targets. Deliver outstanding service to all customers – surpassing their expectations. Assist the Store Manager in the excellent appearance of the store and actively support promotional changes. Handle customer complaints in difficult situations. Ensure we always exceed customers’ expectations to encourage recommendations and repeat business. Always looking for ways to continuously improve for customers, colleagues and the wider Tapi business. Regularly use Tapi technology to input customer order details accurately and to a high standard. Comply with all Health, Safety and Security requirements set out by Tapi. The Big Package 25% colleague discount Salary sacrifice pension Share of profit bonus scheme Perks platform (cheap cinema tickets, cashback and discounts on well-known brands) Employee Assistance Programme A day off for your birthday Cycle to work scheme About You! People are your bag – you get them, you understand them and importantly, you can sell to them! You’ll be confident in your ability and see 100% of target as the minimum – not job done! And, you’re always on the lookout for ways to improve things for customer and colleagues.
An exciting opportunity has arisen at 21STUDIO PHOTOLAB.We are looking for a Photo Specialist / Sales Assistant to join our friendly and diverse creative team. Someone who enjoys designing and selling products and can contribute positively in a retail environment. We are currently looking for full time/Part Time applicants. This role will suit those looking to gain knowledge in the photographic printing process, with proven skills using Adobe Photoshop, and those interested in understanding film photography. Training is provided as there is much to learn and experience within the role. You will be working in a fast paced environment with a primary focus on promoting and selling services and merchandise. The ideal candidate: • should have at least 1 year of retail Sales experience • knowledge of Adobe Photoshop is essential• should be available to work Full time/Part time • must be living local to Aldgate East area or reliably commute • should have keen interest or background in creative field The successful candidate must: • be able to communicate effectively with customers and colleagues alike • be a quick learner • be someone who enjoys retail, selling and can take on challenging tasks • be a team-player • be able to work under pressure, work to tight deadlines and be able to multi-task. • have a strong command of English You will be responsible for ensuring all customer needs are met whilst working towards achieving daily targets. You must be presentable as you will be representing our brand. Encouraging sales of photographic merchandise, as well as offering a high quality and fast service in taking and printing passport photos, posters, canvases and photo-gifts etc. Other responsibilities shall include: • Film processing • Operating the till • General Housekeeping • Printing and production of our products • restocking and general maintenance of equipment and shop floor Person Specification: • Have a can-do attitude and be customer focused • Excellent attention to detail • Be a confident communicator • Have good time management • Be able to work calmly under pressure in a fast paced environment As a team we support each other in our work to ensure that all needs can be confidently and efficiently met. If this seems like the role for you, do get in touch! Job Types: Full-time, Part-time Salary: From £11.50 per hour • Experience: • Adobe Photoshop: 1 year (required) Work Location: In person
Responsibilities: · Install, configure, and set up computer systems, peripheral units (such as printers, scanners, and external storage devices), routers, switches, firewalls, servers and software applications according to customer requirements. · Provide technical assistance to customers and colleagues regarding computer hardware, software, and peripheral devices. · Troubleshoot and resolve technical issues efficiently to minimize downtime and ensure customer satisfaction. · Install, configure, and set up computer systems, peripheral units (such as printers, scanners, and external storage devices), and software applications according to customer requirements. · Ensure all installations adhere to industry standards and best practices. · Perform routine maintenance tasks, including system updates, software patches, and hardware upgrades, to optimize system performance and security. · Conduct regular inspections and preventive maintenance to identify and address potential issues before they escalate. · Stay up-to-date with the latest trends, technologies, and products in the IT industry, particularly those related to computers, peripheral units, and software. · Assist customers in selecting the right products and solutions to meet their specific requirements. · Provide guidance on product features, compatibility, and functionality to ensure customers make informed purchasing decisions. · Collaborate with sales staff to promote IT products and services, answer technical queries, and address customer concerns effectively. · Monitor inventory levels of IT products and accessories, and assist with stock replenishment, merchandising, and organization within the retail store. · Maintain accurate records of customer interactions, service requests, and product inventory using appropriate software tools and systems. · Generate reports on sales performance, service activities, and inventory status as required by management. · Adhere to company policies, procedures, and guidelines related to IT security, data protection, and customer privacy. · Implement measures to safeguard sensitive information and prevent unauthorized access or data breaches. · Collaborate with colleagues across various departments, including sales, customer service, and technical support, to deliver a seamless and cohesive customer experience. Communicate effectively with team members to share knowledge, coordinate tasks, and address any issues or challenges that arise. Requirements & Skills: · High school diploma or equivalent; bachelor’s degree in computer science or related field preferred. · Proven experience in IT support, technical troubleshooting, and customer service, preferably in a retail environment. · Proficiency in computer hardware, software installation, and troubleshooting techniques. · Strong communication skills, both verbal and written, with the ability to convey technical information in a clear and understandable manner. · Have knowledge of ISO 90001 and ISO 27001. · Must have good knowledge of GDPR. · Excellent interpersonal skills and a customer-focused mindset. · Detail-oriented with the ability to multitask and prioritize tasks effectively. · Familiarity with inventory management systems and retail operations is desirable. Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar credentials are a plus.
Job Title: Trainee Dental Nurse Job type: Full-time, Permanent Our goal is to provide an exceptional experience for every single one of our patients, and we welcome people of all ages, abilities, and backgrounds to our practices. From the moment they pick up the phone or step inside each of our practices, they'll be greeted with a warm, friendly welcome. Our modern, relaxed waiting areas and treatment rooms are designed to make all feel calm and at ease, and our dentists take the time to get to know each of our patients to ensure everyone feels comfortable with us. We have a great team that loves working with each other to help as many people as possible improve their smiles and confidence. We are always looking for people who are passionate about teeth and gums, but more importantly, those who really want to help people enjoy coming to the dentist. So if you are a trainee dental nurse or new to this role and just want to get involved in the wonderful world of dentistry by joining our team, please apply. You would be in the company of some excellent dental care professionals who strive to continually build their own knowledge, and create a supportive, caring environment for their patients and colleagues. The Candidate: - Right to work in the UK/National Insurance Number/Ability to work Full-Time - Begun the process of Hep B immunisations - Enhanced DBS Check - Infection Control procedures and decontamination - Stock taking and maintaining dental operating equipment - Looking after patient records - including making notes when the dentist is examining a patient - Willing to help with reception/admin duties - Team player and demonstrates initiative - Ability to work calmly under pressure and multitask - Willingness to learn and develop new skills Benefits: - Access to ongoing training and development after you qualify - Professional fees paid annually - Recognition for going the extra mile and for loyalty through service - Health and well-being benefits; includes a virtual GP service and Employee Assistance Programme - Up to 30 days annual leave entitlement (plus bank holidays), per annum with service - Restaurant, gym, and store discounts - Life assurance
The following are the expected roles and responsibility from the potential Shop manager candidate. Coach, mentor and motivate the team to achieve amazing results and delegate tasks, Look to drive more local sales and meet regular targets, Recruit new colleagues and ensure they are made to feel welcome and trained to the highest standards according to strict Franchisor SLA, Complete administration, stock take and banking/finance duties, Ensuring the team to provide a fantastic customer service experience, Ensure that store look presentable and vibrant and all stock up to date, Managing all aspects of food hygiene and store cleanliness, Controlling costs on a daily basis to impact the profitability of the store, Maintaining a positive brand image and service standards including uniform/presentation standards, Promoting efficiency within the store to achieve service standards, Managing of KPI compliance, Problem solving and people management,
As a Retail Optical Assistant at Vision Express, you’ll assist our customers in finding and selecting eyewear that meets their needs. You’ll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You’ll play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
The Worker duties includes: · Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback · Develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within shop; · discusses customer responses with other colleagues with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users; Develop goals and report progress to the owners; Improving customer service experience, create engaged customers and facilitate organic growth; Taking ownership of customers issues and following problems through to resolution; Setting a clear mission and deploying strategies focused towards that mission; Keep accurate records and document customer service actions and discussions; Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment; Keep ahead of industry’s developments and apply best practices to areas of improvement; Control resources and utilise assets to achieve qualitative and quantitative targets; Maintain an orderly workflow according to priorities; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers Analyse statistics or other data to determine the level of customer service your organisation is providing; Produce written information for customers, often involving the use of computer packages and software; Write reports and analyse the customer service that organisation provides; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Finding ways to measure customer satisfaction and improve services.
We are looking for an experienced Team Leader to join our Zam Family in our new Battersea store! Zambrero it's the biggest quick service Mexican restaurant chain from Australia and we donate a meal for every burrito or bowl purchased in our restaurants across the world. Great pay, great culture, great perks and the best colleagues! If you enjoy food, working with people and leading a team, this is the opportunity for you!
We are looking for a Linen Porter for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness and organisation. The Linen Porter is responsible for stock counting and distributing linen correctly on each floor of the property, guaranteeing a smooth running of the housekeeping department throughout the day. Additionally, the role will involve accepting delivery of clean linen from supplier, arranging linen for pick up always maintaining a calm demeanor, and working in respect of health and safety regulation. The linen porter will also be called upon for cleaning duties, when necessary, assisting the rest of the team in cleaning rooms or public areas as well as managing all guests' requests with a positive and proactive attitude. The candidate will be methodical and conscientious with an eye for detail, ensuring the highest level of organisation. Key Responsibilities Include: - Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. - Receive and store deliveries. - Stock linen cupboards. - Report maintenance issues. - Complete the relevant daily, weekly and monthly tasks as directed. - Maintain high standards of personal presentation and hygiene in line with the company dress code. - Ensure that personal KPIs are achieved. - Maintain high standards of personal presentation and hygiene in line with the company code. Knowledge, Skills, Experience & Qualifications: - Minimum of 1 year of working within the housekeeping department (not a must to be considered). - Reliable and dependable in performing duties. - The ability to communicate in English effectively and persuasively at all levels. - A good team ethos is important, along with the ability to support team members and colleagues. - The ability to use chemicals efficiently and appropriately. If you are looking for a vibrant workplace, no need to look any further. Apply today and begin a new adventure with us.
As a shop assistant at a flooring store, our role encompasses a variety of tasks aimed at ensuring a smooth operation during our 9-5 Monday to Friday schedule. Our primary responsibility involves assisting customers in selecting the right flooring materials for their needs, whether they're renovating a home or starting a new project. This entails providing product information, answering questions, and offering recommendations based on our knowledge of different flooring types, styles, and installation methods. Additionally, we handle administrative duties such as processing transactions, managing inventory, and scheduling installations. Throughout the day, we maintain the cleanliness and organization of the showroom to create an inviting environment for customers. Collaboration with colleagues to coordinate deliveries and address any customer concerns is also integral to our role, ensuring customer satisfaction and a positive shopping experience.
As a shop assistant at a flooring store, our role encompasses a variety of tasks aimed at ensuring a smooth operation during our 9-5 Monday to Friday schedule. Our primary responsibility involves assisting customers in selecting the right flooring materials for their needs, whether they're renovating a home or starting a new project. This entails providing product information, answering questions, and offering recommendations based on our knowledge of different flooring types, styles, and installation methods. Additionally, we handle administrative duties such as processing transactions, managing inventory, and scheduling installations. Throughout the day, we maintain the cleanliness and organization of the showroom to create an inviting environment for customers. Collaboration with colleagues to coordinate deliveries and address any customer concerns is also integral to our role, ensuring customer satisfaction and a positive shopping experience.
Proven experiences in working as part of a team to achieve the long term goal of the organisation; directly supervises and coordinates the activities of sales and related workers; establishes and monitors work schedules to meet sales and productivity targets; liaises with managers and other departments to resolve operational problems; determines or recommends staffing and other needs to meet sales and productivity targets; reports as required to managerial staff on departmental activities; providing necessary training and support to junior staffs and colleagues ; handling customers complaint and resolving issues; helping management team as and when necessary to run the business smoothly.
HAIRDRESSER with BARBERING SKILLS Required for #1 barber shop in Richmond (Surrey) MUST Have a good understanding of the English language BARBERING Be able to do - 🔸️Skin fades, scissor cuts and have expertise in razor work. 🔸️Beard work WITHIN THE SHOP 🔸️Be respectful to all clients & colleagues 🔸️Respect and undertake all shop responsibilities 🔸️Be punctual 🔸️Work well within the existing team
As a Part Time Retail Sales Specialist, you'll play a crucial role in ensuring a positive shopping experience for customers while supporting the operational aspects of the retail environment. You'll be responsible for assisting customers, maintaining merchandise displays, processing transactions, and contributing to the overall efficiency and success of the store. Key Responsibilities: 1. Customer Service: - Greet customers warmly as they enter the store and assist them in finding products or services they need. - Provide product information, answer inquiries, and offer recommendations to enhance customer satisfaction. - Address customer concerns or complaints promptly and escalate issues as necessary to ensure resolution. 2. Merchandising: - Ensure merchandise displays are visually appealing, organized, and adequately stocked to attract and engage customers. - Regularly restock shelves, racks, and displays with new merchandise, maintaining proper inventory levels. - Assist in arranging promotional displays and implementing marketing initiatives to drive sales. 3. Point of Sale Operations: - Operate cash/ POS registers and handle transactions accurately and efficiently, including processing payments, refunds, and exchanges. - Verify and reconcile cash drawers at the beginning and end of each shift, adhering to cash handling procedures. - Maintain a clean and tidy checkout area, ensuring it's well-stocked with necessary supplies. 4. Assisting with Operations: - Assist with receiving and unpacking merchandise shipments, verifying contents, and updating inventory records. - Monitor and report on inventory levels, identifying low stock items and assisting with reordering as needed. - Perform routine tasks such as pricing merchandise, tagging items, and adding new products to shelves/racks. 5. Team Collaboration: - Collaborate effectively with team members to ensure smooth store operations and excellent customer service. - Communicate effectively with colleagues and management regarding customer feedback, operational issues, and other relevant matters. - Support fellow team members during busy periods or special events to ensure optimal customer service and efficiency. Skills and Qualifications: - Previous retail or customer service experience preferred. - Excellent communication and interpersonal skills. - Strong attention to detail and ability to multitask in a fast-paced environment. - Basic math skills and proficiency in operating cash registers. - Ability to work flexible hours, including evenings, weekends, and holidays. - Positive attitude, enthusiasm, and willingness to learn. Retail Sales Specialist will work in indoor retail environments, such as department stores, supermarkets, boutiques, or specialty shops. The role may involve standing for extended periods and lifting/ replacing products.
We are looking for a talented and charismatic Waiter / Waitress to join the team at Brasserie of Light Contemporary, artistic and elegant, Brasserie of Light is a destination restaurant and bar offering all day dining in a chic, colourful and light filled interiors set within Selfridges department store. Brasserie of Light serves an eclectic mix of classic British and internationally inspired dishes with an extensive all-day A La Carte menu featuring; breakfast, elevenses, lunch, dinner and weekend brunch alongside wine and cocktails. As an experienced Waiter / Waitress you will be a key part of the front-of-house team delivering the highest levels of service and supporting and working closely with the Head Waiter in the section. We are ideally looking for candidates who: - Have a minimum of 6 months of experience in a high-quality and busy destination restaurant or private members’ club - Are passionate about delivering the highest levels of service - Are charismatic and confident in engaging in conversation with members and their guests - Are excellent team players with a positive and enthusiastic attitude - Are immaculately presented, attentive and proactive with the ability to respond quickly to the needs of both members and colleagues - Possess a good command of the English language - Have good product knowledge across food and drinks The days and/or times you work are flexible. We may require you to work on any day between Monday and Sunday each week. This may include work that takes place: - during daytime hours - in the evening at weekends - on bank and public holidays Apply today and speak to one of our hospitality specialists.
Responsibilities: · Liaise with other senior staff to determine the range of goods or services to be sold, contributing to the development of sales strategies and setting of sales targets. · Discuss employer’s or client’s requirements, carry out surveys, and analyze customers’ reactions to products, packaging, price, etc. · Compile and analyze sales figures, prepare proposals for marketing campaigns and promotional activities, and undertake market research. · Handle customer accounts, ensuring their needs are met and issues are resolved promptly and effectively. · Recruit and train junior sales staff, providing guidance and support to help them achieve their targets. · Produce recommendations concerning marketing and sales strategies for senior management, based on market trends.. · Keep up to date with products and competitors, staying informed about industry developments and emerging trends. Requirements: · Proven experience in sales and account management, preferably in a retail or service-oriented environment. · Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers and colleagues. · Strong analytical and problem-solving abilities, with a keen eye for detail. · Demonstrated leadership skills, with the ability to motivate and inspire a team. · Proficiency in Microsoft Office Suite. · A proactive and results-oriented approach, with a commitment to delivering high-quality service and achieving targets. Benefits: · Competitive salary · Performance-based incentives · Opportunities for career advancement · Comprehensive training and development programs