Are you a business? Hire support client candidates in Chester
Would you like to work for the UK’s leading home care company? We're looking for a friendly, outgoing individual to join our dynamic care operations team in Chester, to help support our clients and team of Care Professionals. Purpose In this key role, you will be responsible for managing the needs of clients, whilst providing support to the Registered Care Manager. The Role Management of clients and responsibility for their ongoing care and support with a focus on person centred care. Provide line management to the Client Experience team, building and maintaining a positive team ethos. Actively participate and contribute in objective setting and review succession planning. Undertake consultation to new clients, complete assessments and complete all new client’s paperwork as required. - Carry out Care Professional appraisals, one-to-one supervision, return to work meetings, support visits and competency assessments. - Create, update and audit client care plans and assist with digital care planning. - Identifying training needs/follow ups in respect of auditing activity. - Assist Care Professionals in completing their relevant care qualification. - Maintain accurate client and Care Professional records on Home Instead software and People Planner. - Conduct client and Care Professional introductions. - Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care. - Carry out client reviews and action accordingly. - Support, mentor and supervise Care Professionals. - Maintain regular contact with clients and Care Professionals. - Deputise for the Care Manager as and when required. - Any other duties as directed by your line manager. - Participate in on-call duties as required. - Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery. - Carry out any other duties deemed necessary for the successful operation of the business. ** Qualifications** Level 3 NVQ in Health and Social Care or equivalent. Experience in the care sector delivering a wide range of personal care services. ** Essential Criteria** - Experience of working with MAR sheets and medication in a supervisory role. - Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes. - Ability to nurture Care Professionals to enable them to reach their full potential. - Knowledge and understanding of legislation and regulations specific to Health and Social Care. - Good communication skills with the ability to build rapport quickly. - Must be confident to use care management technology including providing support and training to Care Professionals. - Must understand the importance of confidentiality working within current legislation. - Good working knowledge of IT systems with experience of Microsoft Office or virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate. - Must have full driving license and means of transport if required within the territory to visit clients. - Be organised and flexible to meet the needs of the business. Job Type: Full-time Salary: £26,000.00 per year Benefits: - Company events - Company pension - Employee discount - Health & wellbeing programme - On-site parking - Sick pay
As a Client Support Administrator you will be the first point of contact for a number of our well known clients, delivering outstanding customer service. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're va...
Outstanding opportunity has arisen for a Level 3 Vehicle Technician/Mechanic to join the team of our well-established fleet client who offer genuine training, support, and career development. If you are a skilled Mechanic / Technician looking for a role to join a team to maintain a fleet of vehic...
- IT Support * Client Project Work * 3rd Line IT Project Support Engineer - Technology Hybrid North Wales Bonus | Travel Internationally | Start-up | Car Benefit The RoleYou'll work as a hybrid 2nd ...
Client Support Specialist Wrexham £28,000 ShortList are recruiting for a Client Support Specialist to join a market leading business in Wrexham. The role is responsible for managing product support ...
Support client queries, build rapport and establish customer loyalty * Liaise with customers * Site visits as required * Ensure all products are purchased in compliance with mandatory requirements
Being a member of the Client Support Group this is a client support role focused on analyzing incoming client queries via phone, email, and web portal, providing functional expertise and advice to ...
Develop and deliver assets to support client conversations, including guides, resources, and tools. Market Insight and Reporting: * Generate and share regular customer and competitor insights to ...
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The successful candidate will have a strong background in Secretarial & Business Support. Client Details This company is an established leader in the industrial and manufacturing sector, with a ...
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We offer great opportunities for our support workers to join a dedicated client care team, in a supportive and friendly environment, with lots of scope for development and progression.
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... client in supporting their Key Account Client to deliver exceptional customer service, IT support and project delivery demands. They have a hugely exciting future with plans to grow their business ...
Tripod Partners is a dedicated provider of support services committed to improving the lives of ... Maintain accurate and up-to-date records of client interactions, progress, and outcomes, adhering ...
Are you an experienced Private Client Solicitor seeking a new opportunity to excel in your career ... support and guidance to individuals and families navigating complex legal matters. Why join this ...
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To achieve required operational, financial and client service performance standards. To fully ... all fee earners and support staff have best practice standard knowledge of relevant law and ...
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