Are you a business? Hire technical customer service candidates in Guildford
Enovis™ (formerly DJO Global) is an innovation-driven growth medical technology company that develops clinically differentiated solutions that deliver measurably better patient outcomes and more efficient workflows. A culture of continuous improvement, talented employees and innovation is the driving force behind the company's products, services, and integrated technologies for an active lifestyle. We're looking for a junior repair technician to join our UK team! This person will assist our team in troubleshooting, building, repairing and/or testing a wide range of electronic and/or precision medical equipment in a workbench environment. You will work with the warehouse team to ensure that high-quality work is delivered within agreed timelines. The primary focus of this role is to maintain after sales activities and achieve Customer satisfaction. Your Responsibilities: - Establish failure finding faults on returned devices. - Perform mechanical/electrical repairs. - Complete functional testing. - Administer paperwork for traceability of the repairs (Oracle, Agile) and for shipping documents (customer reports, delivery documents, customs clearance). - Manage reprocessing of our Rental/Loan/Trial fleet of devices. - Assist with spare part warehouse inventory and management. - Support the warehouse team for end of period. - Accompany the field sales team on customer visits on request. - Work closely with the customer service teams. - Assist in documentation preparation for QA. - Support on analysis reports and feedback adequate information. Requirements : - Technical education diploma or equivalent. - Certificate in electronics/repair program preferred. - Ability to troubleshoot, test and repair technical equipment. - Ability to work independently. - Good organizational skills and the ability to multi task. - Good analytical, communication and reporting skills. - Awareness of electrical and mechanical health and safety issues. - Self-organized, problem-solving, team player, and motivated. - Available to travel abroad for training.
Are you a qualified Lift Engineer looking to join a market-leading family-run business? We are looking for an experienced Lift Engineer qualified to NVQ 3 in Lift Engineering or equivalent to cover a route across Guildford and the surrounding areas Stannah is a proud leader of the global lift mar...
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They are known for their technical innovation, quality products and exceptional customer service. Responsibilities of a successful candidate: The purpose of this role will be to assist customers on ...
Do you have customer service experience? Are you looking for a new challenge with a unique and ... scientific and related technical industries. We're an ethical and knowledgeable consultancy ...
We seek to delight our customers, enable our colleagues, accelerate business performance, increase ... meet technical, service and cost requirements. Define service levels and problem resolution ...
Head of Customer Resolutions, Training and Technical Services Location:Croydon office location with ... plus Civil Service Pension Contract Type:Permanent Position type:Full Time Were the Pension ...
Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. * Proactively keeping Customers informed on ...
Huge US business within technical and automotive , The company creates nifty gadgets that are used ... Log customer queries * Looking at financial data coming from dealerships, using excel to match ...
Knowledge services : we have an unrivalled strategic advisory capability for Governments, Cities ... Customer Technical Support Manager who can provide ongoing guidance to both our National and ...
The Service Delivery Manager (SDM) is responsible for building and maintaining strong customer ... hybrid work environment • Access to technical learning and development libraries and ...
With a strong focus on customer satisfaction, they are committed to delivering top-notch technical support services to their global clientele. Position Overview: We are seeking a talented and ...
Job Outline The Lexmark Enhance Service Desk (ESD) provides first and second line technical support to Lexmark International's key Managed Print Service customers. The agents on the desk will act as ...
Excellent customer service skills * Continues to build knowledge of the organisation, processes ... or technical operations support experience * Typically requires a college or university degree or ...
Excellent customer service skills * Relevant technical qualifications would be advantageous. What we offer: * Competitive Salary Package * Annual Bonus * Contributory Pension Scheme * Enhanced ...
We serve a growing customer base across Europe. Find out why companies of all sizes choose XBP ... technical experience and demonstration of continued technical upskilling · Strong work ethos ...
Provide technical support and advice on all aspects of video surveillance equipment for sales staff ... Good customer service skills and communication skills; * Strong knowledge of CCTV, alarm, access ...
We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone. Brief Description Assist with the provision of technical support to the ...
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