Are you a business? Hire technical support work candidates in Oxford
Responsibilities: · Assist customers with inquiries related to computers, peripheral devices, and software products. · Provide guidance on product selection based on customer needs and preferences. · Troubleshoot and resolve customer issues regarding hardware and software functionalities. · Install, configure, and update software applications on customer devices. · Perform hardware installations, upgrades, and repairs as necessary. · Conduct diagnostics to identify and resolve technical problems efficiently. · Ensure the proper functioning of in-store systems, including point-of-sale terminals and display units. · Perform routine maintenance tasks such as software updates, antivirus scans, and system optimizations. · Monitor system performance and address any issues to minimize downtime. · Maintain accurate records of inventory levels for computers, peripherals, and software products. · Coordinate with vendors for product procurement and replenishment. · Conduct periodic audits to reconcile physical inventory with database records. · Document troubleshooting procedures, solutions, and best practices for future reference. · Create user manuals and instructional guides for customers on product usage and maintenance. · Provide training sessions to retail staff on new products, features, and troubleshooting techniques. · Educate customers on the use and care of their purchased devices and software. · Ensure compliance with data protection regulations and security protocols. · Implement security measures to safeguard customer data and sensitive information. · Stay updated on industry trends, technological advancements, and security threats. ** Requirements & Skills:** · High school diploma or equivalent bachelor’s degree in information technology, Computer Science, or related field preferred. · Proven experience in technical support, preferably in a retail environment. · Proficiency in troubleshooting hardware and software issues. · Must have good knowledge of GDPR. · Strong communication and interpersonal skills. · Ability to multitask and work efficiently in a fast-paced environment. · Knowledge of computer systems, networking, and software applications. Familiarity with inventory management systems and retail operations.
Oxford Nanopore Technologies is headquartered at the Oxford Science Park outside Oxford, UK, with satellite offices and a commercial presence in many global locations across the US, APAC and Europe. Oxford Nanopore employs from multiple subject areas including nanopore science, molecular biology...
Push for better, join the AA. As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. In return, we’ll go the extra mile for you, with training, support and ...
You will work to support Astreya’s ever-expanding customer base and ensure support results in consistently high-quality user support experiences. Astreya is looking for an experienced IT Technical Support Generalist with experience in inventory management to join our services team. Provide occasi...
This is an excellent opportunity for EUC Engineer professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the e...
We are looking for an experienced Senior Systems Engineer (4th Line Support) from a Managed Service Provider or Profession Services background (Legal – Accounting) with a flair for tech and innovation. You will be a motivated, natural problem solver with the ability to work in a fast-paced envi...
The Role: 3rd Line IT Support Engineer Location: Oxford Salary: £40K Do you want to work in a warm ... Execute technical projects such as infrastructure installations, migrations, and cyber security ...
We want you to #JOINTHEREBELLION! For 30 years we've been independently developing and publishing incredible video games at our multiple studios founded by Jason & Chris Kingsley, but Rebellion is more than just games. We have our own film and mo-cap studio, we create board games, publish books, ...
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We want you to #JOINTHEREBELLION! For 30 years we've been creating incredible video games at our multiple studios, but Rebellion is more than just games. We have our own film and mo-cap studio, we create board games, publish books, and through 2000AD, publish comics and graphic novels such as th...
Service Advisor Oxford Ready for an exciting career? With an award-winning employer? We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive bra...
Who are we? Oxa is enabling the transition to self-driving vehicles through an initial focus on the most commercially advanced sector; the autonomous shuttling of goods and people.We are home to some of the world's leading experts on autonomous vehicles, creating solutions such as Oxa Driver, equ...
A team of experienced battery experts developing innovative software solutions are currently looking for a Principal Battery Applications Engineer to join them. The successful candidate will use expertise in battery systems and data analysis to work at the interface between powerful software prod...
Oxa is enabling the transition to self-driving vehicles through an initial focus on the most commercially advanced sector; the autonomous shuttling of goods and people. We are home to some of the world's leading experts on autonomous vehicles, creating solutions such as Oxa Driver, equipping vehi...
Electrical Engineer Oxford Competitive salary + extensive benefits Overview. An opportunity has arisen for an Electrical Engineer to join our leading Engineering Consultancy, operating within our OMC cost centre (i.e., Oxford, Milton Keynes, and Cambridge) based in our Oxford Office. Our Oxf...
We want you to #JOINTHEREBELLION! For 30 years we've been independently developing and publishing incredible video games at our multiple studios founded by Jason & Chris Kingsley, but Rebellion is more than just games. We have our own film and mo-cap studio, we create board games, publish books,...
How about being an instrumental part in bridging the gap between sales and technical knowledge? Do you want to work in a fast paced and innovative start-up environment? What about working with an advanced product range being built from scratch? So what about the client? Super well funded💰�...
Senior or Principal Mechanical Engineer Oxford Competitive salary + extensive benefits Culture and Role An opportunity has arisen for a Senior and/or Principal Mechanical Engineer to join our leading Engineering Consultancy, operating within our OMC cost centre (i.e., Oxford, Milton Keynes, an...
We are currently looking to hire into our Oxford Real Estate team and welcome applications from Residential Property Associate candidates. The team acts for private UK buyers and sellers, as well as overseas clients and is positioned on panels of many leading mortgage lenders. If successful, you ...
Oxford Nanopore Technologies is headquartered at the Oxford Science Park outside Oxford, UK, with satellite offices and commercial presence in many global locations across the US, APAC and Europe. Oxford Nanopore employs from multiple subject areas including nanopore science, molecular biology a...
We are looking for a highly motivated French Speaking Inside Sales Account Manager to run lead qualification and sales conversion activities for new and repeat business. The successful candidate will collaborate with the field-based sales teams to address the needs of each customer and deliver o...
Oxford Nanopore Technologies is headquartered at the Oxford Science Park outside Oxford, UK, with satellite offices and a commercial presence in many global locations across the US, APAC and Europe. Oxford Nanopore employs from multiple subject areas including nanopore science, molecular biolog...