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About MCR Homes MCR Homes is part of the MCR Property Group, a leading UK property investment and development company with a diverse portfolio across residential, commercial, and mixed-use sectors. We are committed to delivering high-quality, well-managed homes and are continuously expanding our footprint across the UK. As we continue to grow, we are now looking for a motivated and enthusiastic Senior Lettings Manager (Residential) to join our busy team in London and take ownership of all aspects of lettings across our developments in the South of England. Role Overview The Senior Lettings Manager – South will lead and manage the lettings function across our residential portfolio in the South of England. You will work autonomously, managing multiple responsibilities, often under pressure, while delivering excellent service to tenants and stakeholders. This role requires strong multitasking skills, commercial awareness, and the ability to drive occupancy and tenancy satisfaction. Key Responsibilities • Manage the full lettings process at developments across the South of England, from marketing through to tenant move-ins and ongoing tenancy management., • Maintain and update property advertising on Rightmove and other online platforms, and liaise with local appointed letting agents., • Oversee purchaser handovers, tenant move-ins, and carry out inventories., • Address and resolve any occupier issues during the tenancy promptly and appropriately., • Manage financial processes related to lettings, including creation of purchase orders, cheque requests, credit notes, credit control, and rent collection., • Liaise regularly with accounts to manage payments and receipts., • Log and manage maintenance issues, arranging repairs and services as required., • Maintain and audit tenancy schedules, ensuring accuracy and compliance., • Control all lettings administration and filing systems., • Ensure health and safety standards are maintained on site and oversee block management compliance., • Support service charge budget setting and sales aftercare activities., • Lead and support lettings teams within the region, ensuring operational excellence and customer satisfaction., • Monitor lettings KPIs and produce reports for senior management., • Keep up to date with lettings legislation, market trends, and competitor activity. Skills & Experience Required • Relevant residential lettings management experience is essential., • Proven ability to work autonomously, multitask effectively, and perform well under pressure., • Experience managing lettings across multiple sites or developments preferred., • Strong communication, negotiation, and organisational skills., • ARLA qualification (Level 3 or above) is preferred but not essential., • Own car and driving licence preferred but not essential., • Knowledge of Right to Rent, deposit protection schemes, and health & safety legislation. What We Offer • Competitive salary and performance-related bonus, • 22 days annual leave plus bank holidays (increasing by one day per year of service, capped at 25 days), • Birthday leave, • Pension scheme, • Career development opportunities within a growing property company, • Dynamic and collaborative working environment

We believe great outcomes, begin with great people. Welcome to Lomond, The UK’s leading property group and recently recognised as one of the Sunday Times Best Places to Work. We’re more than a trusted name in property — with over 80 strategic acquisitions and 12 well established brands, we bring together extensive local insight with the strength of a nationwide network. With Lomond’s commitment to excellence, innovation, and people first culture, we’re redefining the property experience and leading the way in our industry. We are seeing a Licensing Consultant. This is a full time, Fixed Term Contract for 4 – 6 months, located in our Wimbledon, London office. The role is paying up to £35,000 Pro Rata. Reward & Benefits Health & Wellbeing – Access to our smart spending app with discounts at 900+ retailers, wellbeing resources, free counselling, and a Virtual GP service. Learning & Development – We’ll support your professional growth with funded qualifications and over 90 in house training programmes. Holidays & Enhanced Leave – Up to 28 days’ holiday plus bank holidays, your birthday off, the option to buy extra days, and enhanced family friendly leave (Neonatal, maternity, paternity, adoption & IVF). Lifestyle Perks – Cycle2Work scheme, Smart Tech scheme for the latest gadgets, and celebrations for long service. Security & Support – Life assurance cover to protect your loved ones. Responsibilities Audit the assigned lettings portfolio to identify which properties require a licence either prior to move in or mid-tenancy for new schemes Ensure landlords are informed of new licensing schemes in a timely manner Ensure that all relevant CRM databases are accurately maintained and updated Liaise with landlords, tenants, the property management team and contractors to ensure maintenance is completed to an excellent standard and in a timely manner Review all safety checks/certificates for HMO properties Oversee any associated remedial works in conjunction with the Property Manager to ensure they have been completed to a high standard Develop and maintain a good level of HMO knowledge – understanding the different types of licenses and requirements affiliated with the licences etc. Ensure required maintenance has been inspected post completion Support the other members of the HMO Licensing Team to ensure a high level of service is provided to clients and specific HMO legislation is adhered to Able to navigate various external platforms including Fixflo, Kamma and Goodlord. Requirements Experience in HMO Licensing is essential Confident in delivering exceptional customer service to landlords and tenants Has a clear understanding of the HMO licensing requirements and process At Lomond, diversity and inclusion are at the heart of what we do. We welcome applicants from all backgrounds, nationalities, abilities, and perspectives. We’re also committed to ensuring an inclusive and accessible recruitment process. If you require any adjustments or support during the application or interview stage, just let us know — we’ll be happy to help. Join us and experience a workplace that truly values you.

Join Us as a Property Surveyor Make a Lasting Impact on Homes and Lives South London - £47,851 - £50,369 Hybrid role - Full Time Permanent - 37.5 hours per week Are you a skilled and solution-focused surveyor with a passion for diagnosing and resolving complex property issues? Do you thrive in a fast-paced environment where your expertise improves lives and protects vital housing assets? Were on the lookout for an experienced Property Surveyor to play a key role in our dynamic Property Directorate. This is your opportunity to take ownership of challenging repairs, structural issues, and major defectsdelivering real results for our residents while balancing quality, compliance, and value for money. In this pivotal role, youll lead the investigation and resolution of non-routine repairs, disrepair claims, damp and mould issues, and ad hoc planned replacements. Youll bring a proactive and resident-focused mindset, working collaboratively across departments to ensure every home is safe, secure, and well-maintained. What Youll Be Doing Be the go-to expert across the Property Directorate for diagnosing and resolving complex building faults. Independently manage a varied caseload including damp and mould, insurance works, disrepair claims, and more significant or specialist repairs. Lead on the accurate diagnosis of building issues, applying your strong knowledge of damp and mould , HHSRS , and building pathology to identify and categorise Category 1 & 2 hazards. Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency across all property works. Support the delivery of ad hoc planned works and contribute to continual service improvement through innovation and professional insight. Review and advise on home improvement requests with a focus on safeguarding our housing stock. Play an active role in cross-team initiatives that drive business improvement and enhance the resident experience. What Youll Bring A proven track record in managing and resolving complex property repairs and maintenance issues. A deep understanding of housing construction, maintenance diagnostics, and the NHF Schedule of Rates . Strong grasp of damp and mould diagnostics and the ability to apply the HHSRS framework effectively. Excellent communication and interpersonal skills, with a talent for translating technical issues into clear, resident-friendly solutions. A genuine curiosity, commitment, and drive to fix things right, the first time within budget and to the highest standard. Experience working collaboratively with both technical and non-technical teams. Additional Information The nature of this role means that the post holder may come in to contact with vulnerable adults. To meet our commitment to providing safe, high quality services to our customers we will complete a basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. Full driving licence and access to own vehicle for business use required for this role Please note :- we do not currently offer visa sponsorship. Whats in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional Beliefs day once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively Serving people better every day to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and others wellbeing. We provide a platform of Network groups for employees to share views, tell us what were doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment. For a full breakdown of company benefits, please see the attached Benefits Digital Booklet: TPBN1_UKTJ