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We are looking for a full time manager for our coffee shop/ cocktail bar based in North London. The manager is responsible for overseeing the daily operations of the bar, including managing staff, ordering supplies, and ensuring excellent customer service. They coordinate with vendors, track finances, and maintain cleanliness. The manager must be a barista/ bartender. Responsibilities include: Managing day-to-day operations of the bar Hiring and onboarding new wait staff and baristas Training employees on drinks preparation and proper use of coffee equipment Advise staff on the best ways to resolve issues with clients and deliver excellent customer service Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks) Nurture friendly relationships with customers to increase loyalty and boost our reputation Ultimately, you will help increase profitability, boost customer engagement and turn our cafe into a favourite local spot. Previous experience required.
At Le Bab, we pride ourselves on creating not just meals, but experiences. As our Head Chef, you play a pivotal role in this mission, leading the charge in delivering high-quality, flavorful, and visually stunning dishes that elevate our service to levels often associated with restaurants of a much higher price point. Your role is crucial in ensuring our guests enjoy a buzzing, welcoming atmosphere, fostered by both the ambience of our venues and the excellence of the meals they receive. In this dynamic role, you will be responsible for maintaining and driving a positive, supportive, and ambitious attitude within the kitchen team. We believe this creates an outstanding work environment where culinary creativity thrives and service excels. You are not just a chef; you are a leader, a motivator, and a mentor. Through your guidance, our kitchen staff are encouraged to explore their culinary passions, contributing to a team that is tight-knit, hard-working, and dedicated to excellence. Your expertise in culinary is the backbone of our menu's success. With your creativity and attention to detail, you'll oversee every aspect of food preparation, ensuring each dish meets our high standards for flavour and presentation. Cost control is also in your capable hands, balancing the art of fine cuisine with the practicalities of kitchen management. We recognise the importance of independence and growth, providing extensive on-the-job training and opportunities for professional development, including advanced apprenticeship schemes. Your role in this is vital, as you help guide and nurture the next generation of culinary talent. As Head Chef, you are the spokesperson for the kitchen, embodying our ethos and inspiring both your team and our guests with your passion and skill. You will coordinate closely with the General Manager, ensuring the seamless integration of kitchen and front-of-house operations. Together, you will create a dining experience that is not only delicious but also imbued with the good vibes and exceptional service that Le Bab is known for. Administrative duties, including roster management and performance reporting, are supported by our Head Office, allowing you to focus on what you do best. This position offers a high level of autonomy and the chance for substantial reward, suitable for candidates with at least 2 years of experience in a similar leadership role. Job Responsibilities Few of you job responsibilities will be: - Oversee all aspects of the kitchen, ensuring high standards of food preparation and presentation - Assign responsibilities to kitchen staff and ensure all tasks are completed effectively - Manage and lead the kitchen during peak hours to maximise efficiency and ensure timely preparation of dishes - Conduct daily team briefings and maintain records of kitchen operations and staff performance - Organise and record team training, ensuring all kitchen staff are up-to-date with culinary skills, safety protocols and other related training given by HR - Keep track of staff training progress and compliance is 100% at all times (Atlas and other related training given), ensuring training is completed and recorded - Ensure rigorous cleaning schedules are adhered to and maintain the equipment, backed up with daily checklists - Provide guidance and coaching to kitchen staff, fostering their professional growth - Conduct yearly appraisals (Performance Review) of your kitchen staff, setting SMART goals and reviewing progress twice a year: January and July - Ensure staff schedules are correctly updated and approved daily, balancing workload and efficiency - Keep labour costs in line with Le Bab’s targets - Ensure all kitchen staff maintain company standards in every aspect of their work: dress code, following SOPs, following Health & Safety regulations, etc - Encourage the kitchen team to exceed company targets, maintain the cost of products (GPs) and reduce waste - Maintain high standards of health and safety, ensuring all regulations are consistently met. - Oversee the orders, ensuring inventory is managed and rotated efficiently, keeping the stock low and using FIFO at all times
Location: Woolwich, East London, UK Salary: Basic £28k to £35k, up to £45K with OTE Company Overview: Boost Inc is a dynamic and multi-award-winning retail tech company dedicated to delivering innovative and cutting-edge unattended retail solutions to our customers. With a focus on unrivalled user experience and excellent customer service, we strive to revolutionise the vending industry landscape through our commitment to excellence, creativity, and fun technology. Position Overview: We are seeking a highly motivated and enthusiastic Graduate Sales Executive to join our growing team. This role presents an exciting opportunity for a recent graduate to kick-start their career in sales within the technology sector. As a Graduate Sales Executive, you will be responsible for driving revenue growth through prospecting, cultivating relationships, and helping generate sales pipeline with new and existing clients. Working closely with the International Head of Sales, our Sales Managers and our Sales Executives, you will play a key role in helping us win and manage new business; ensuring that new leads are qualified and followed up, and that the administrative aspects of our sales cycle is managed brilliantly. Key Responsibilities: - Process Management: ensuring our sales operation functions effectively, including managing inbounds for the UK and European businesses, as well as supporting on contract administration and other account management tasks. - Sales Administration: Preparing customer quotes, client invoicing, overseeing back-office sales support functions, including making recommendations for improvement. - Lead Generation: Generate leads through various channels such as cold calling, email campaigns, networking events, and social media. - Client Engagement: Build and maintain strong relationships with prospective clients through effective communication and account management. - Prospecting: Identify and research potential clients within the designated market segment. - Pipeline Management: Manage sales pipeline efficiently, tracking leads and opportunities through CRM software. - Solution Selling: Act as the front line for all inbound enquiries. You will understand the clients’ needs and actively work with the Sales Managers and Account Managers to effectively build a suitable proposition of our products/services. - Market Analysis: Stay updated on industry trends, market developments, and competitor activities to identify new business opportunities. - Collaboration: Work closely with the sales team and other departments to ensure a seamless sales cycle and alignment of departments to deliver sales orders. This will include organising product demonstrations and organising meetings with agendas for the Sales management team to attend and ensure follow up actions are adhered to. Qualifications: • Bachelor's degree in any field. • Excellent communication and interpersonal skills. • Self-organised with the ability to run multiple projects at once. • Goal-oriented with a drive to succeed in a sales environment. • Ability to work independently and as part of a team. • Proficiency in Microsoft Office suite and CRM software. • Self-motivated learner, able to learn quickly in a fast-paced environment. • Prior experience in sales or customer service is advantageous but not essential. We are more interested in your attitude and experience than your academic profile, and welcome applicants from a wide range of backgrounds. Benefits: • Competitive salary with commission/bonus structure. • Comprehensive training and development programs. • Opportunities for career advancement and progression. • Private health insurance subject to successful completion of probation (6 months) • Dynamic and supportive work environment with a focus on work-life balance. • Free fruit, snacks and discounted in-office healthy meals (and some less healthy ones!) • Exceptional learning opportunities. You will be part of a fast-growing scale-up with a dynamic team, with the opportunity to learn from a highly talented group of people. • The opportunity to travel internationally on a regular basis. • On-site parking Application Process: If you are a proactive and ambitious individual looking to launch your career in sales, we invite you to apply for the Graduate Sales Executive position at Boost Inc. Please submit your CV and a cover letter outlining your qualifications and why you are interested in joining our team. We look forward to hearing from you!
We are seeking a dynamic and customer-focused individual to join our team as a Bartender/Barista. In this dual role, you will be responsible for crafting and serving beverages, both alcoholic and non-alcoholic. Responsibilities: Prepare and serve a variety of beverages, including cocktails, coffee, and other specialty drinks. Provide exceptional customer service by taking orders, offering recommendations, and ensuring guest satisfaction. Maintain cleanliness and organization of the bar and coffee station, including utensils, glassware, and equipment. Monitor and manage inventory, restocking supplies as needed and keeping track of product expiration dates. Create a welcoming and friendly atmosphere, engaging with customers and addressing any concerns promptly. Adhere to all health and safety regulations, including proper handling of alcohol and adherence to sanitation standards. Qualifications: Previous experience as a bartender and barista is preferred. Knowledge of drink recipes and preparation techniques. Excellent communication and interpersonal skills. Ability to multitask and work efficiently in a fast-paced environment. If you have a passion for mixology, a love for coffee, and enjoy creating memorable experiences for customers, we invite you to apply for this exciting dual role. We are looking for part time and full time team members!
We are looking for a Baker to prepare different types of cake sponges and Frangipanes. Baker responsibilities , You should have work experience as a Baker and be able to decorate cakes using creative techniques. Ultimately, you will make sure we offer fresh and delicious goods to our customers on a daily basis. Responsibilities - Clean kitchen equipment and tools before use - Weigh flour and other ingredients to prepare dough - Adjust oven temperatures to ensure proper baking - Decorate cakes with glazes, icings, buttercream and edible toppings, like flowers - Prepare custom-made pastries based on customers’ preferences (e.g. birthday cakes) - Recommend recipes to renew our menu and attract more customers (e.g. gluten-free or vegan desserts) - Track food supplies and place orders, as needed - Requirements and skills - Experience as a Baker, Cake Chef - Familiarity with all professional kitchen equipment, including mixers, blenders and dough sheeters - Understanding of food safety practices - Experience with cake decoration techniques - Excellent time-management skills - Ability to remain calm and focused in a fast-paced environment - Team spirit, with a customer-focused attitude - Certification from a culinary school is a plus Requirements: - Must have the stamina to work full time and flexible shifts - Certificate of Food Safety level I - Certificate of Health and Safety level I Salary : 32,000.00£ to 35,000.00£ Per Anum Shift: Day Shift, Full Time
Sage and Poppy is an exciting new coffee shop. We are passionate about providing our customers with a unique and exceptional coffee experience. Our mission is to create a welcoming environment where people can enjoy high-quality coffee and a sense of community. Position: Head Barista Job Summary: As the Head Barista at Sage and Poppy, you will play a pivotal role in shaping the coffee culture and customer experience. We are seeking an experienced and enthusiastic individual with a strong background in coffee preparation, customer service, and inventory management. The Head Barista will be responsible for leading the coffee bar team, ensuring exceptional service, and managing the ordering and inventory of coffee-related supplies. Key Responsibilities: Coffee Preparation and Service: Craft and serve a variety of high-quality coffee beverages in accordance with company standards. Train and mentor barista staff in the art of coffee preparation and customer service. Team Leadership: Lead, inspire, and motivate the coffee bar team to deliver outstanding service. Create a positive and collaborative work environment. Inventory Management: Monitor and manage coffee bean inventory, ensuring freshness and quality. Place orders for coffee beans, syrups, and other related supplies to maintain adequate stock levels. Quality Control: Implement and maintain quality control measures to ensure consistency in coffee preparation. Conduct regular tastings and evaluations to identify areas for improvement. Customer Engagement: Interact with customers to enhance their experience and build a loyal customer base. Gather feedback and make recommendations for improvements. Qualifications: Minimum of 2 years of experience as a barista, with a proven track record in coffee preparation and customer service. Previous experience in a leadership or supervisory role within a coffee shop or similar setting. Strong knowledge of different coffee brewing methods and techniques. Excellent communication and interpersonal skills. Requirements: Passion for coffee and a commitment to delivering an exceptional customer experience. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Flexibility to work weekends and holidays as needed. Proficiency in inventory management and ordering processes. Benefits: Competitive salary commensurate with experience. Opportunities for career growth and advancement. Employee discounts on coffee and other products. If you are a skilled barista with leadership experience and a passion for coffee, we invite you to join our team and contribute to the success of Sage and Poppy. Apply now by submitting your resume and cover letter detailing your relevant experience and why you are the ideal candidate for the Head Barista position. We look forward to welcoming you to our coffee-loving community!
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
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Job Description • Follow daily instructions from higher management to create task list • Documents filling and record keeping of day-to-day activities • Liaising with Company Directors and other management executives to fulfil daily office tasks • Assist with the identification and implementation of process improvements for the team. • You will carry out other duties as assigned. • Receive project calls in a prompt and effective manner. • Take telephone calls, response to the email and report to the management as required • Keep tracks of all calls and queries received and response appropriately • undertakes reception responsibilities by greeting visitors and arranging refreshments; • ensures office supplies such as stationery and equipment are maintained. • Take customer feedback and report to management • Plan company diary and manage all appointments • Set reminders for meetings and send reminder emails to all staff regarding their upcoming appointments • Help management with admin tasks JOB DESCRIPTION OFFICE MANAGER/4161: Duties Include: • Oversee and manage daily office operations, ensuring all tasks are completed efficiently and effectively. • Manage the office budget and procurement of supplies, equipment, and services. • Organize, manage and delegate tasks of scheduling meetings, appointments, and travel arrangements. • Ensure that all employees are following company regulations • Develop and implement office policies and procedures to ensure smooth and efficient operation. • Manage and maintain office equipment, ensuring it is in good working order and that repairs and maintenance are scheduled as required. • Oversee the recruitment and onboarding of new employees, ensuring that they are appropriately trained, and their paperwork is completed accurately. • Coordinate with the IT department to ensure office hardware and software are correctly functioning. • Manage and maintain relationships with vendors and service providers, ensuring they provide quality company services. • Coordinate clients request with management to ensure timely response to the clients. • Identifying and raising any findings from weekly office inspections, escalating as necessary • Provide comprehensive administrative support and assigning duties to the employees • Ensure that Health and Safety and other statutory requirements are adhered to • Regular meetings with managing agents to ensure all compliance documentation is filed and systems are updated • Develop and maintain successful relationships with clients, 3rd party contractors and suppliers
"We are seeking a dynamic and experienced Dessert Shop Manager to join our team! Responsibilities include overseeing daily operations, managing staff, ensuring quality control, and driving sales. The ideal candidate has a passion for desserts, excellent leadership skills, and a proven track record in the food industry. If you have a sweet tooth and thrive in a fast-paced environment, we want to hear from you! Apply now!" The main responsibilities of a Dessert Shop Manager typically include: 1. Overseeing daily operations of the dessert shop, including inventory management, ordering supplies, and ensuring cleanliness. 2. Managing and training staff members to provide excellent customer service and maintain high food quality standards. 3. Developing and implementing strategies to drive sales and increase profitability. 4. Creating and updating dessert menus based on customer preferences and seasonal availability. 5. Monitoring and maintaining food safety standards and compliance with health regulations. 6. Handling customer inquiries, feedback, and complaints in a professional and timely manner. 7. Managing the overall financial performance of the dessert shop, including budgeting and cost control. 8. Collaborating with vendors and suppliers to ensure timely delivery of ingredients and supplies. 9. Planning and executing marketing initiatives to promote the dessert shop and attract new customers. 10. Ensuring a positive and welcoming atmosphere for customers to enjoy their dessert experience.
Location : Canning Town Hours: 30 hours per week Pay: £13.10 per hour Deliveroo Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Deliveroo Hop Deliveroo Hop launched in September 2021 and is Deliveroo's speedy grocery delivery service. Our mission is to deliver groceries to customers around the world in as little as 10 minutes - from the weekly shop, to a last minute dinner party or a late night snack. Working with trusted grocers, Deliveroo Hop promises to bring customers the very best products at lightning speed. The team behind Deliveroo Hop are building a network of stores across London, the UK and International markets. Each delivery store is staffed with a team who have been specially trained to manage the operations, pick and pack orders in record time, with Deliveroo's 100,000 strong rider network completing all deliveries. What you'll be doing Oversee that all orders are picked to meet time targets Communicate with our riders to ensure our customers receive our deliveries promptly Run the dispatch area and and support with packing delivery orders to send to our customers Ensure all deliveries are scanned and appropriate claims are logged Unload deliveries according to procedure, taking time to ensure accuracy of product locations and date rotation Ensure stock counts are accurate and all areas counted Partner with our Warehouse Assistant Manager and Warehouse Manager to ensure the site runs smoothly Manage the warehouse remains clean and tidy at all time and that any hazards have been dealt with urgently Complete H&S checks and ensure that the warehouse and employees are diligently following company procedures throughout their shift Requirements Previous experience in a similar environment is valued but not required (FMCG/Retail/Warehouse/Last mile delivery is a big plus) Hands-on mentality and detailed oriented Experience hitting goal targets (e.g. pick times) A track record of attendance and punctuality Demonstrated leadership and experience training other team members Contribute to a positive working environment Right to work in the UK What you'll receive Guaranteed 30 hours minimum per week Weekly payroll Permanent position Lots of growth opportunities and on site training. This position can transition into a Warehouse Assistant Manager and Warehouse Manager! Deliveroo Plus subscription which gives you access to exclusive offers and free delivery on selected orders. Wide range of additional benefits including discounted gym subscription, wellbeing and pension contributions Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an exciting space.
Looking for a well-spoken, strong candidate to deal with administrative and HR responsibilities for a small organisation based in Stratford, London. Duties include but not limited to: - Take calls, provide estimates and process invoices - Email clients on a day-to-day basis - Updating accounting software with transactions/expenditure including uploading engineers receipts on to the system and tracking receipts - Maintaining lookahead on all engineers/assessors - Managing engineering scheduling database - Take meeting minutes and distribute accordingly - Organising meetings and managing client database - Booking transport and accommodation for staff - Provide general support to visitors - Preparing letters, presentations and reports - Serve as the point person for office manager duties including but not limited to Maintenance, Mailing, Supplies, Equipment, Bills - Schedule meetings and appointments - Organize the office layout and order stationery and equipment - Maintain the office condition and arrange necessary repairs - Organize office operations and procedures - Ensure that all items are invoiced and paid on time HR Role: - Build and keep up to date company policies - Ensuring health & safety policy is up to date - Looking after health, safety and welfare of all staff - Prepare induction programme for new starters and presenting the induction - Dealing with complaints from staff/clients - Making sure staff get paid correctly and on time - Managing pensions and benefits administration - Organise staff training - Monitoring staff performance and attendance - Assist in recruitment of new staff - Take the lead in the on-boarding process for new starters
Job Description: • Oversee the daily operations of the delivery department, ensuring timely and accurate delivery of catering services to corporate clients, events, weddings, and pop-ups. • Coordinate with the catering and event management teams to schedule and plan deliveries according to event requirements and client orders. • Implement and monitor efficient delivery routes and schedules to maximise productivity and customer satisfaction. • Manage and train delivery personnel, ensuring they adhere to company standards and protocols for food safety, presentation, and customer service. • Collaborate with the kitchen and event planning teams to ensure accurate order preparation and packaging for transport. • Handle logistics and maintenance of delivery vehicles, ensuring they are in optimal condition and meet safety standards. • Develop and maintain positive relationships with clients, addressing any delivery- related inquiries or concerns promptly. • Monitor and manage inventory of delivery supplies and equipment, ensuring availability and readiness for all catering commitments. • Implement and enforce health and safety regulations during the delivery process to ensure the wellbeing of staff and the integrity of delivered items. • Utilise technology and software for delivery tracking and management, ensuring real- time updates and efficient communication within the team and with clients. Skills: • Proven experience in logistics or delivery management, preferably within the catering or hospitality industry. • Strong organisational and time-management skills, with the ability to coordinate multiple deliveries simultaneously. • Excellent communication and interpersonal skills for effective team management and client relations. • Knowledge of food safety and hygiene regulations pertinent to catering delivery. • Ability to problem-solve and adapt to changing schedules or client needs swiftly. • Familiarity with delivery tracking and management software. • Leadership skills with experience in training and motivating a team.
Canteen is a new and completely unique global food hall destination at the heart of the Design District next to the o2 arena. The buildings iconic design, make for an incredibly exciting place of work, with incredible opportunities. Our unique benefits · £11.95 ph in line with London Living Wage · All levels of experience welcome · Very flexible working hours · Full training and ongoing brand incentives with the bar & canteen · Bi-annual team night out. · Fast track to supervisory roles · No late nights Role As one of our Bartenders & venue hosts you will be the face of the Canteen, delivering exceptional customer service, serving customer orders in a timely manner while always bringing forward your personality. With the Bar open from 8:00am through to 11pm, you will be delivering service to a range of customers, and we want you to get to know our regulars who will pop in every morning for a coffee to customers coming for their first time on their way to an event at the 02. Personalising each interaction will allow us to stand out and establish ourselves as a place to visit. Salary £11.95 Varied contract lengths available up to 48 hours. Experience We are looking for people with experience within food & beverage who are willing to learn and work hard. The ability to prioritise different tasks and requests with great organisational skills. Experience making cocktails and barista would be ideal but full training will be given. Food Hygiene certificate and Health & safety awareness an advantage but full training will again be given. Good level of English language both written & spoken. Overall, we are looking for people who have a great personality and able to bring their all into work every day. Duties and Responsibilities CUSTOMERS: · Ensure that the customers experience is one to remember · Maintain a high-profile during service whilst being polite and helpful · Promote and establish a regular customer base, remember their likes and dislikes · Smile and maintain eye contact with customers · Provide prompt, unobtrusive, attentive service · Maintain high standards of personal appearance · Maintain a high standard of personal hygiene PRIOR TO SERVICE: · Report for duty on time and prepared for your shift · Assist others in ensuring that stations are equipped with sufficient clean equipment · Stock up as per standard · Ensure Bar is set up and stocked appropriately · Ensure Bar, back of house areas and floor is clean to standard DURING SERVICE: · Take instruction from your manager/ supervisor, anticipate their requirements · Provide attentive, unobtrusive, prompt service, work as a team · Take and process orders, make, serve and clear food and drinks, troubleshoot where necessary. · Respond to any menu/drinks queries with knowledgeable answers · Ensure the customers’ needs come first · React promptly and deal with any issues, complaints, breakages, spillages as member of the supervisory team. · Communicate any unresolved issues to the manager/ supervisor AFTER SERVICE: · Break down tables and clean · Break down stations · Restock stations as necessary · Ensure everything is left clean and tidy. · Report any outstanding service issues the supervisor/ manager KNOWLEDGE REQUIRED: · To have an excellent understanding of the different menus and the style of service for drinks, food and retail · To have a full working knowledge of all beverage items to include undertaking training in wines, beers, spirits and cocktails · To have a full understanding of all items of equipment, their uses, and where they are kept · To have a thorough working knowledge of the EPOS system to include, geography, what to do if it crashes, troubleshooting and knowing how the credit card payment handsets work. · To represent management in event of emergency, and to assist customers in same · To know where all emergency exits are · To pay due regard to the Health and Safety Policy and Food Safety policy and to ensure standards are met throughout the business. · To pay due regard to the company’s policy on Confidentiality Company Background Greenwich Peninsula is Europe’s largest single regeneration development delivering 17,000 new homes in a new swathe of London that brings together culture, community and modern architecture. Design District is a collection of 16 buildings designed by eight architects set in the heart of Greenwich Peninsula. The Design District will offer permanent and purpose-designed studio space for the creative industries, asset managed by Design District Limited. Prescient Group is managing the Canteen & Bar. We are known for shaping and operating renowned food & beverage, retail and cultural destinations. We work to transform spaces into meaningful assets that deliver targeted results. Some examples of our varied prior clients and projects have been Old Spitalfields Market, Ralph Lauren, Petersham Nurseries, Corbin and King and Burberry. More on Design District Canteen & Bar (“Canteen”) Canteen is a food and beverage destination at the heart of the Design District servicing the residents and visitors of Greenwich Peninsula. It is a highly visible semi-open outdoor venue in the shape of a caterpillar, it is completely transparent and freely accessible. Within the space are six fully fitted-out kitchen spaces and a larger bar. There are two floors with the first floor used as a large seating area and the ground floor housing the finishing kitchens, bar and circulation for the guest. Canteen also benefits from an adjacent shared production kitchen where the partnering food operators will prepare food and dispense deliveries. It will be a wonderful and vibrant place to visit, full of light and benefitting from large trees and comfortable casual seating. Design District Canteen & Bar (“Canteen Bar”) The Bar will provide the arrival experience for all guests entering the Canteen venue from the O2. There will be a varied customer of creatives, residential, visitors and workers and so the Bar is to provide a broad offer of appeal. From craft local beers to cocktails, quality coffee and smoothies to biodynamic wines. The Canteen Bar will be a place for everyone to enjoy through out the day. It is anticipated that the Bars proximity to the O2 will mean that there will be very busy event lead periods. The Bar will be fast, fun, diverse and deliver a high standard of quality and service.