Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Holborn is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.
Catering and Events Driver Overview We are seeking a dedicated and skilled Catering and Events Driver to join our team. The ideal candidate will be responsible for providing high-quality driving and catering services for various events, ensuring that all food and beverage needs are met with professionalism and attention to detail. This role requires strong communication skills and the ability to work effectively in a fast-paced environment. Duties Operate van in a safe and responsible manner, adhering to all traffic regulations and company policies. Conduct pre-trip inspections of vehicles to ensure they are in good working order. Load and unload goods, ensuring proper handling and securing of items during transit. Communicate effectively with warehouse staff to coordinate deliveries and pickups. Maintain accurate records of deliveries, including mileage, fuel usage, and any incidents that occur during transport. Ensure compliance with all health and safety regulations while on the road and at loading/unloading sites. Provide excellent customer service during deliveries, representing the company professionally at all times. Support the catering team to prepare and present a variety of dishes according to client specifications and dietary requirements. Coordinate with event planners to understand catering needs and ensure timely delivery of services. Manage food inventory, including ordering supplies and maintaining stock levels. Operate delivery vehicles, including flatbed and van drivers, ensuring safe transport of food items to event locations. Maintain cleanliness and organisation of the kitchen and storage areas, adhering to health and safety regulations. Communicate effectively with clients, staff, and suppliers to ensure seamless service delivery. Assist in setting up and breaking down catering stations at events, providing excellent customer service throughout the process. Experience Previous experience in catering or a related field is preferred. Mechanical knowledge is advantageous for operating kitchen equipment efficiently. Experience as a delivery driver or in warehouse operations would be beneficial. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both verbal and written, are essential for interacting with stakeholders and team members effectively. Valid commercial driving licence with appropriate endorsements for the type of vehicle being operated. Proven experience as a driver or in a similar role, particularly with flatbed or delivery driving. Strong mechanical knowledge to perform basic maintenance on vehicles as needed. Experience working in a warehouse environment is advantageous. A commitment to safety and attention to detail when handling goods during transport. Flexibility to work varied hours as required by the logistics operation. If you are passionate about driving, logistics, food service and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Caterer.
We currently have an opportunity for a Barista part time and Full available. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivaled opportunities for career progression. Key tasks and responsibilities Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. Cleaning and sanitising work areas, utensils and equipment Cleaning service and seating areas Describing menu items and suggesting products to customers Servicing customers and taking orders Craft beautiful coffee products and serve all Stepney Green customers with energy, warmth, and empathy Support your GM to help train new employees to succeed at Di Stefano , including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniform, are upbeat and vibes are positive Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift Positive and solution focused handling of any minor customer issue At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base for your store Who You Are Love for cafe and Food culture , people Friendly, open and approachable person who is able to work well with others Strong knowledge of coffee and equipment is a must Strong decision making and multi-tasking skills Strong interpersonal communication skills Passionate about delivering excellent customer connections to create a regular customer base Able to work at a fast pace in high volume environments Be an exemplary ambassador of our brand to new neighborhoods
Front of house runner and porter Role: Key Responsibilities: 1. Cleaning and Maintenance - Regularly clean and sanitize floors, walls, doors, and surfaces in the entrance, bar, dining area, and toilets. - Ensure all bins in the front-of-house areas are emptied and cleaned regularly. - Refill consumables (e.g., soap, toilet paper, paper towels) in guest restrooms as required. - Keep high-traffic areas clean during service without disturbing guests. 2. Setup and Breakdown • Assist with setting up tables, chairs, and any furniture before service., • Help with clearing and resetting tables when needed during busy periods., • Support with daily opening and closing cleaning routines for the front of house., • Restock front-of-house consumables such as napkins, condiments, cutlery, and glassware., • Help keep service stations and storage areas organized and tidy., • Follow all hygiene, safety, and cleaning protocols as directed by management., • Report any maintenance issues or hazards immediately to the supervisor or manager., • Work closely with the waiting and bar staff to provide backup support during peak times., • Communicate effectively with the kitchen and floor staff to ensure smooth operations. Closing shift primarily 10am - 6pm.