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JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A NIGHT'S GUEST SERVICES ASSISTANT AT HOLIDAY INN EXPRESS DUNSTABLE What you'll be doing... Reporting to the Duty Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Holiday Inn Express Dunstable. This three star Dunstable hotel is situated just 5 minutes drive south of Dunstable Town Centre in the picturesque Bedfordshire countryside, just outside Luton on the outskirts of London. The hotel has been purpose built for comfort and value and offers a warm and welcoming service to all guests. With 120 stylish en suite bedrooms and four modern purpose built meeting rooms, the hotel is the perfect choice for leisure and business travellers. All public areas and conference rooms within the hotel are fully air-conditioned and have free WiFi access. The hotel is close to Junction 9 on the M1 making it ideal for local business parks or guests with onward travel on the national motorway network. Located within the London commuter belt the hotel has excellent public transport links with direct trains from nearby Luton to London St Pancras every 10 minutes. The hotel is a short drive from London Luton International Airport, approximately 20 minutes drive from the hotel. Our park, stay and fly package takes the stress out of getting to the airport You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant and Housekeeping - no shift is the same! Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service! WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Guest Service Assistant you will need the following qualities and skills. Outstanding communication skills Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up! A can-do attitude Computer literate with a professional telephone voice WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us via mail. International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Cloud Travel is a leading travel agency specializing in providing leading travel services to our clients. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Travel Consultant. As a Travel Consultant, you will be responsible for assisting clients in planning and booking their travel arrangements, ensuring their satisfaction and a memorable experience. opportunities available sponsorship for skilled workers in the UK. Responsibilities Assist clients in selecting and booking their travel arrangements, including flights, accommodations, and transportation. Provide expert advice on destinations, travel itineraries, and attractions to help clients make informed decisions. Handle all customer queries, complaints, and concerns in a timely and professional manner, ensuring customer satisfaction. Stay up-to-date with the latest travel trends, airline regulations, and visa requirements to provide accurate information to clients. Collaborate with airlines, hotels, and other travel partners to ensure smooth travel arrangements for clients. Process bookings and payments accurately and efficiently, adhering to company policies and procedures. Maintain a high level of customer service and build strong relationships with clients to encourage repeat business and referrals. Requirements A minimum of 1 year of experience in the travel industry or a related field. Excellent communication and interpersonal skills. Strong knowledge of various travel destinations, attractions, and travel booking systems. Proven ability to work under pressure and meet tight deadlines. Exceptional problem-solving skills and the ability to handle unexpected situations. Proficiency in using computer systems and travel booking software(Galileo GDS). A high level of attention to detail and accuracy in processing bookings and payments.
Our People: Join Us When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. We are excited to be part of a company culture that values radical inclusivity, & is keen on green & where we want your personality to shine. Join the team & be part of our journey!! Right now we are looking for a skilled Receptionist/ Customer Service Agent for our small property in Marylebone area. What the job entails? Every day is different. You will play a crucial part in the delivery of the guest experience. The role will be the first point of contact for our guests and will work to personify the brand, act as an expert on the neighbourhood and deliver a consistent, welcoming experience for all guests. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated. Experience: ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service ·Excellent written and spoken English ·Computer literate - solid experience of working with Microsoft office packages and in-house reservation/operating systems Skills and Abilities: ·Excellent relationship building skills, both with entirely new and long term guests. ·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. ·Works exceptionally well within a team dynamic and contributes to an established open culture. ·Ability to build positive and productive working relationships with colleagues across Native. ·Ability to follow company policies and procedures ·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels. As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: - 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. - Friends & Family discount on Native stays. - 6 days Company Sick Pay / year - Cycle to work scheme. - Number of Holidays increasing with years of service (1 day per year). - Meals on duty - Employee of the month perks - Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are seeking a reliable and detail-oriented Cleaner to join our team in North Wales. As a Cleaner, you will be responsible for maintaining high standards for all our clients. We provide cleans for domestic clients, estate agents, caravan cleans andf holiday lets. Some of our clients are elderly or disabled and their properties are in need of a deep clean which we do. Responsibilities: - Perform cleaning tasks such as sweeping, mopping, dusting, and vacuuming - Clean and sanitize bathrooms, kitchens, bedrooms and other areas - Empty bins and replace liners - Stock and replenish supplies as needed - Adhere to health and safety regulations - Qualifications: - Fluent in English to effectively communicate with team members and supervisors - Valid driver's license and vehicle to travel between work places - Strong attention to detail and ability to follow instructions - Prior experience in cleaning services is preferred but not required - Excellent communication skills to interact with staff and client in a professional manner - Be available, reliable and flexible including available every other weekend
Position: Door-to-Door Sales Agent (London based) DISCLAIMER: You must be willing to travel around London and surrounding areas. Responsibilities: Conduct door-to-door sales presentations to prospective customers. Explain and promote products/services to generate interest and sales. Utilise persuasive communication to engage with potential clients. Maintain a positive and professional attitude during interactions. Record and report sales activity and customer feedback. Meet or exceed sales targets and goals set by the company. Represent the company in a courteous and knowledgeable manner. Requirements: Proven experience in direct sales or customer-facing roles is a plus. Strong communication and interpersonal skills. Self-motivated and target-driven individual. Ability to handle rejection and remain resilient. Basic understanding of sales techniques and customer service. Willingness to work flexible hours and outdoors. - Employed and self employed contracts available - Starting salary from £1500 a month plus commission - Driving license and a car is desired - Previous experience is desired - You must be able to travel all over London
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Title: Sales Agents Wanted – Ignite Your Career in Sales! Join Our Dynamic Sales Team Today! Disclaimer: YOU MUST BE ABLE TO TRAVEL AROUND LONDON AND GREATER LONDON!!! Are you a natural communicator with a flair for sales? We're on the lookout for talented Sales Agents to be a driving force in our expanding team. Responsibilities: Identify and reach out to potential clients to promote our products/services. Conduct effective sales presentations, highlighting key features and benefits. Build and nurture client relationships to understand their needs and provide tailored solutions. Meet and exceed sales targets through a proactive and customer-centric approach. Keep detailed records of sales activities for performance tracking. Requirements: Proven experience in sales, but we welcome ambitious individuals with a passion for sales. Excellent communication and interpersonal skills. Self-motivated and target-oriented mindset. Ability to adapt to a dynamic and fast-paced environment. Strong negotiation and closing skills. What We Offer: Competitive base salary with an attractive commission structure. Comprehensive training program to enhance your sales expertise. Opportunities for career advancement within our growing organisation. Supportive team environment fostering continuous learning and development. Base salary starting at £1500 with uncapped commission! We are looking for people who can travel comfortably on their own all over London and greater London. Please don’t apply if you cant travel! This role is on the road on a weekly basis.
We are looking for a motivated, punctual and ambitious skilled commercial person. Someone who can take their own initiative and is comfortable talking to a variety of different people. The position being offered will include mainly commercial tasks for estate agency sector, basic administrative tasks (answering phone calls, completing and performing inventory checks), additional tasks will include traveling to different houses between South west London area mainly (Roehampton, Putney, Hammersmith, and between) to assist viewings, house inspections and Preferably have driving license on place, preferably with sales experience and basic admin tasks. The position would be suitable for someone looking for a full time job, between office and outdoor job with property insoections. Looking for someone able to work on the weekends and proactive enough to earn additional commissions. We are looking for someone who isn't shy, someone who takes pride in how they carry themselves in the way they work. Working hours are negotiable DO NOT APPLY if you are unable to travel around Roehampton or the South West London area. This position would suit someone who already lives in the South West/Roehampton area
Job Description • Follow daily instructions from higher management to create task list • Documents filling and record keeping of day-to-day activities • Liaising with Company Directors and other management executives to fulfil daily office tasks • Assist with the identification and implementation of process improvements for the team. • You will carry out other duties as assigned. • Receive project calls in a prompt and effective manner. • Take telephone calls, response to the email and report to the management as required • Keep tracks of all calls and queries received and response appropriately • undertakes reception responsibilities by greeting visitors and arranging refreshments; • ensures office supplies such as stationery and equipment are maintained. • Take customer feedback and report to management • Plan company diary and manage all appointments • Set reminders for meetings and send reminder emails to all staff regarding their upcoming appointments • Help management with admin tasks JOB DESCRIPTION OFFICE MANAGER/4161: Duties Include: • Oversee and manage daily office operations, ensuring all tasks are completed efficiently and effectively. • Manage the office budget and procurement of supplies, equipment, and services. • Organize, manage and delegate tasks of scheduling meetings, appointments, and travel arrangements. • Ensure that all employees are following company regulations • Develop and implement office policies and procedures to ensure smooth and efficient operation. • Manage and maintain office equipment, ensuring it is in good working order and that repairs and maintenance are scheduled as required. • Oversee the recruitment and onboarding of new employees, ensuring that they are appropriately trained, and their paperwork is completed accurately. • Coordinate with the IT department to ensure office hardware and software are correctly functioning. • Manage and maintain relationships with vendors and service providers, ensuring they provide quality company services. • Coordinate clients request with management to ensure timely response to the clients. • Identifying and raising any findings from weekly office inspections, escalating as necessary • Provide comprehensive administrative support and assigning duties to the employees • Ensure that Health and Safety and other statutory requirements are adhered to • Regular meetings with managing agents to ensure all compliance documentation is filed and systems are updated • Develop and maintain successful relationships with clients, 3rd party contractors and suppliers