Warehouse Operations Manager
13 days ago
Kent
Warehouse Operations Manager Location: Kent Contract Type: Permanent Salary: £50,000 to £60,000 (dependent on experience) + bonus and benefits Company Overview Our client is a forward-thinking company dedicated to redefining warehouse operations through performance, quality and efficiency. Operating in a fast-paced environment, they prioritise developing talent internally and supporting their leaders' growth. The organisation fosters a collaborative, supportive culture where team members are empowered to progress and develop their careers, with clear pathways for advancement and investment in professional development. Responsibilities • Lead and manage all inbound operations, including goods-in, good out, deliveries and stock movement with accurate booking and SLA adherence, • Inspire, coach and develop warehouse team members, fostering a safe, engaged and high-performance working culture, • Maintain robust quality control standards across all inbound and warehouse processes, • Partner with other departments to ensure smooth operational flow and exceptional customer outcomes, • Drive continuous improvement initiatives to enhance efficiency, productivity and service levels, • Monitor and analyse operational performance metrics, taking action to achieve and exceed targets, • Ensure stock accuracy and replenishment processes are maintained to support operational demand, • Support resource planning to meet changing business volumes and priorities Requirements • Proven experience managing teams in a fast-paced warehouse environment, • Exceptional leadership and people management skills with strong communication abilities, • Solid understanding of people management processes including absence and performance management, • Strong organisational and multitasking abilities with a commitment to accuracy, quality and safety, • Experience with Warehouse Management Systems (WMS) is preferred, • Forklift certification is advantageous