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Job Title: E-Commerce Trading & Operations Manager (UK & EU) Location: Canary Wharf, London (On-site) Job Type: Full-Time, Permanent Industry: Designer Toys & Collectibles About POP MART POP MART is a global leader in trend culture and entertainment, bringing collectible art toys to life through beloved character IPs like MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. With a growing footprint across Europe—including the UK, France, Germany, Italy, Spain, and the Netherlands—we’re on a mission to deepen connections with our fans and expand how they discover, collect, and experience POP MART across both digital and physical touchpoints. As we continue to build our presence across the region, we’re scaling our local e-commerce capabilities and investing in platforms, people, and processes that will define the future of our European digital business. About the Role We are entering a pivotal stage in building our European e-commerce organisation. Historically, trading and website operations have been managed from China. Now, we’re transitioning these responsibilities into our newly established UK hub—and you’ll be leading that transformation. As E-Commerce Trading & Operations Manager (UK & EU), you will take end-to-end ownership of site and app operations while optimising commercial trading performance. You’ll work closely with the Head of E-commerce to ensure smooth knowledge transfer, implement best practices, and establish scalable, localised processes to support the UK and broader EU region as we accelerate growth. This role blends hands-on execution with strategic oversight, supporting the launch of a new platform, managing day-to-day operations, and driving digital trading excellence. Key Responsibilities 1. Website & App Operations Content & Launches • Manage weekly homepage, navigation updates, product drops, and campaign rollouts (e.g., bundles, coupons, GWP)., • Own launch QA across products, functionality, links, translations, and mobile UX. System & Process Management • Ensure accurate stock visibility and readiness., • Monitor site/app uptime, load speed, checkout health, and coordinate bug resolution. Compliance & Security • Uphold compliance with consent management, privacy UX, payment flows, and product requirements (CE mark, COO, labelling). Cross-Functional Collaboration • Work with:, • Merchandising on assortment readiness, • Logistics on SLA communication, • Customer Care on FAQ updates and escalation handling, • Marketing to support omnichannel campaigns 2. Trading & Performance Trading Calendar Management • Build and execute a trading calendar aligned with product launches, seasonal moments, and regional holidays., • Coordinate site/app experience with media plans and offline retail initiatives., • Identify performance risks/opportunities (e.g., traffic dips, stockouts, competitive pricing). Digital Marketing Alignment • Translate marketing/media plans into high-converting onsite experiences and tactical offers., • Work with Marketing to maximise ROI on advertising spend. Conversion Rate Optimisation (CRO) • Monitor daily KPIs: traffic, CVR, AOV, GMV, funnel health, etc., • Drive localisation improvements (UX, payments, delivery, translations, PDP/LP VM)., • Enhance CRM integration across email, app push, and notifications for acquisition & retention., • Flag and resolve risks early (e.g., low stock, UX blockers, compliance flags). Reporting & Analysis • Deliver weekly trading dashboards and present actionable insights to stakeholders., • Recommend data-driven strategies to enhance site performance and commercial impact. Candidate Profile Required Experience & Skills: • 6+ years’ e-commerce experience, with proven capability in both site/app operations and digital trading, • Strong understanding of website back-end tools, CMS platforms, and content workflows, • Demonstrated ability to manage trading calendars, promotions, and align with digital marketing teams, • Commercially minded and performance-driven, comfortable using BI tools and analytics platforms, • Detail-oriented operator with a strategic mindset, • Strong track record of improving CVR and AOV through onsite and promotional actions, • Familiarity with app commerce mechanics and mobile-specific CX, • Collaborative experience across merchandising, marketing, logistics, and product teams, • Fluent in English; Mandarin proficiency is a strong plus due to internal collaboration with China HQ, • Additional EU languages (e.g., German, French, Spanish, Italian) are a bonus, • Willingness to travel occasionally within Europe and to China Why Join Us? At POP MART, you’ll join a fast-scaling European team where your work directly shapes the customer experience. We offer: • 🎁 Monthly POP MART collectible drops for employees, • 💰 Performance-based bonus schemes, • 🧠 Confidential Employee Assistance Programme (EAP), • 📚 Learning & development support, • 🥂 Regular team gatherings and events, • 🚀 A unique blend of e-commerce, art, and storytelling Ready to Apply? If you’re excited by the challenge of building and scaling a best-in-class digital commerce experience across Europe, we’d love to hear from you. 👉 Click "Apply Now" and submit your CV to join POP MART's European journey.

Role: Senior NPD Project Manager Location: West London (Hybrid) Client: Leading Global FMCG Brand Are you an experienced project manager with a passion for bringing new products to market? This is a fantastic opportunity to join a high-growth organisation and play a key role in delivering an exciting innovation pipeline across EMEA. Position Overview We’re looking for an accomplished NPD Project Manager to oversee the end-to-end delivery of innovation, productivity, and optimisation projects. You’ll manage a small team, working with commercial, supply chain, and operational stakeholders to ensure projects land on time, in full, and to the highest standards. Key Responsibilities • Lead the planning and delivery of NPD, supply optimisation, and productivity projects from concept to launch., • Manage, coach, and develop a small team of project managers to achieve objectives and maintain high standards., • Build and maintain strong relationships with internal and external stakeholders across multiple regions., • Monitor project performance, analyse data, and report on progress to inform decision-making., • Identify and mitigate risks, resolving issues quickly to keep projects on track., • Champion process improvements and efficiencies to enhance delivery across the portfolio., • Contribute to the wider NPD strategy, fostering a collaborative and high-performance culture. About You • Proven experience managing complex projects within an FMCG or similar fast-paced environment., • Strong understanding of NPD processes and supply chain dynamics., • Skilled in stakeholder management, communication, and influencing across functions and regions., • Proficiency in data analysis tools (Excel, Power BI, SAP or similar)., • A natural organiser with attention to detail, resilience, and a solutions-focused mindset., • Experience leading and developing small teams. Benefits • Competitive salary and bonus potential., • Excellent opportunities for career progression and professional development. Contact Erin Wynne-Woodhouse or click “Apply Now” to be considered. The Advocate Group is the exclusive talent partner for this client. All direct or third-party applications will be forwarded to The Advocate Group for processing. We’re an equal opportunities employer and welcome applications from all suitably qualified candidates. By applying for this role, you agree to our Privacy Policy, available on our website.

Blue Legal are partnering with a leading international law firm who are recruiting for a Pitching Systems Manager to join their London office. The role leads the development, optimisation and governance of the firm’s pitching systems and data processes, ensuring they are embedded, efficient and continuously improved. The Responsibilities: • Acts as Business Asset Owner for Foundation and QorusDocs, leading system vision, alignment with firm strategy, and oversight of service enhancements and integrations (e.g., FPMS, CV module, external website)., • Champions the Pitching Centre of Excellence across Business Development (BD), Compliance, IT, Finance, and other internal teams, driving system adoption, innovation, and collaboration globally., • Ensures accuracy, usability, and integrity of data across credentials systems, pitch content libraries, and directories, enabling effective pitch delivery and content reuse., • Leads user interface management, workflow design, and vendor relationships to optimise system performance, connectivity, and overall user experience., • Develops and delivers training and communication to embed best practices, promote adoption, and support change management across the firm’s global offices., • Oversees global support operations including incident management, user provisioning, system synchronisation, and service desk queue management (e.g., ServiceNow)., • Manages firmwide directories and awards processes, ensuring accurate information flow into pitching systems and leveraging this content effectively., • Drives improvements in credentials and pitch data processes, maintains process documentation, and provides regular reporting and insights to senior stakeholders. The Candidate: • Strong background in data processes, system optimisation, database management, and infrastructure, with proven project management skills to deliver system improvements on time and within scope., • Effective at building relationships across all levels, including IT teams, vendors, and global stakeholders, with excellent communication and stakeholder engagement capabilities., • Skilled in training, coaching, and supporting users to adopt new systems and processes Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas.

🔍Ecommerce Manager ✈️ Niche Travel Brand 📍 West London (3 days office based) 💵 £60,000 - £65,000 We're working with a niche Travel brand in West London to help them hire for an Ecommerce Manager. The brand is backed by a major PE firm with a track record of scaling some of the UK's most loved consumer businesses. Their unique offering in high-end, experience-led travel, ambitious growth plans and fiercely loyal customer base, makes this a rare opportunity for a hands on Ecommerce Manager to join at a transformative stage of it's journey, as they gear up to double revenue in the next 3 years! The Role: • Take full ownership of website performance, journey optimisation, and internationalisation, • Lead all things digital: CMS updates, agency management, analytics, CRO, SEO and paid media, • Use tools like GA4, GTM, and testing platforms to track, analyse, and improve site performance, • Spot friction points and optimise the end-to-end journey across online and offline touchpoints, • Own the roadmap: from fast wins to strategic transformation, with budget and support to execute, • Work hand in hand with their paid media agency on acquisition Essential Skills: • Strong experience managing and optimising ecommerce websites end-to-end, • Proven ability in CRO, analytics, and data-driven decision making, • Track record of improving customer journeys and conversion rates, • Knowledge of acquisition and retention strategies in ecommerce, • Strong stakeholder management skills with ability to influence senior leaders Explore this unique opportunity to shape the ecommerce future of a heritage travel brand. Apply now or send your CV to 📩 We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Due to a high number of applicants, we are only able to respond to successful candidates

We are partnering with one of our long-standing clients – a financially strong and stable global sportswear and lifestyle business with a multi-million turnover and an expanding international presence. The company is investing heavily in its long-term growth across the UK and Western Europe. As a Digital Trading Executive, you will play a key role in delivering online sales performance and ensuring the best possible customer journey across ecommerce platforms. Reporting into the Digital Trading Manager, you will support the day-to-day trading of the website, monitor KPIs, and work closely with cross-functional teams to maximise sales, margin, and stock availability. This is a role for someone highly analytical, detail-oriented, and commercially driven, with a genuine passion for ecommerce and digital retail. Key Responsibilities Trading & Reporting • Monitor daily and weekly trading performance across sales, traffic, conversion, and AOV., • Prepare trading reports and provide insights on product performance, customer behaviour, and competitor activity., • Assist with digital range planning, order placement, and monitoring OTB., • Ensure accurate and timely product launches with strong attention to product copy, imagery, and SEO., • Support set-up and execution of promotions, campaigns, and discount strategies., • Track stock levels and collaborate with operations to ensure timely replenishment., • Maintain product data, ensuring accuracy across categorisation, navigation, and attributes., • Conduct regular competitor benchmarking across pricing, assortment, promotions, and UX., • Research digital retail and customer trends to inform trading decisions. Skills & Experience • 4+ years’ experience in ecommerce, merchandising, or digital trading (sports or fashion brand experience preferred)., • Strong analytical skills with advanced Excel and reporting capability., • Hands-on experience with ecommerce platforms (Shopify Plus, Salesforce Commerce Cloud, Magento, or Hybris)., • Proficient in GA4, Google Tag Manager, and BI tools (Power BI, Tableau)., • Understanding of SEO, paid media, and conversion optimisation., • Commercially minded with excellent attention to detail., • Strong communication and collaboration skills, able to thrive in a fast-paced environment., • Bachelor’s degree in Business, Merchandising, or a related field preferred. Why Join • Be part of a global brand with ambitious growth plans across UK & Western Europe., • Work in a fast-paced digital environment with opportunities to learn and develop., • Contribute to shaping the trading performance of a recognised and respected lifestyle brand., • Excellent salary, bonus, and potential for growth.

We are currently searching for a Digital Trading Assistant to join the team. As our Digital Trading Assistant, you will support the day-to-day trading and optimisation of the Belstaff website across all devices. Reporting into the Digital Trading Manager, you’ll contribute to the commercial and br