Position Type: Full-time/Part-time About Us: Framlingham Fish Bar is a vibrant and bustling takeaway establishment dedicated to serving fresh and delicious food to our valued customers. We pride ourselves on delivering exceptional service and maintaining high standards of cleanliness and efficiency in our shop and kitchen areas. Position Overview: We are seeking a dedicated Takeaway Assistant to join our team. The ideal candidate will be responsible for ensuring the smooth operation of our takeaway service, serving fresh food daily, maintaining cleanliness in both the shop and kitchen areas, and providing fast, accurate, and efficient service to our customers. Responsibilities: - Serve fresh food items according to company standards and customer preferences. - Ensure that all food preparation and serving areas are well-presented and adhere to food safety regulations. - Provide friendly and attentive service to customers, both face to face and over the phone, taking orders accurately and efficiently. - Handle customer inquiries, complaints, and special requests with professionalism and courtesy. - Work collaboratively with other team members to ensure smooth operation during busy periods. - Follow all company policies and procedures, including health and safety guidelines. - Perform additional duties as assigned by management. - Working hours will be between 4pm - 8pm / 5pm - 9pm Qualifications: - Previous experience in a similar role preferred but not required. - Strong communication and interpersonal skills. - Ability to work efficiently in a fast-paced environment. - Excellent customer service skills with a friendly and positive attitude. - Ability to follow instructions and work independently as needed. - Flexible schedule, including evenings, weekends, and holidays ( Must work on Friday & Saturday ).
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