Hair Stylist / Colourist -Bilingual German/English. Deutsch sprechender Friseur / Kolorist Bilingual (English & German speaking) Hair Stylist / Colourist - £32,500 to £35,000 - Start ASAP This is an excellent opportunity for an experienced and qualified Hair Stylist / Colourist to provide specialist support to customers from home! Hair colour company is seeking an experienced bilingual (English & German speaking) Hair Stylist / Colourist to support their customer services team. The bilingual (English & German speaking) Hair Stylist / Colourist will use their colouring knowledge and excellent customer service skills on a daily basis to assess clients' individual hair colour cases online and provide customer service via phone and email. Duties include: Providing hair colour consultations and customer service to include overseeing and creating hair colour formulations via the computer Match clients' desired hair colour and expectations to encourage repeat orders and/or rebooking Proactively build effective working relationships with clients and colleagues to ensure best customer outcome Demonstrate critical thinking by fully analysing clients' objectives and concerns and providing appropriate solutions The ideal bilingual (English & German speaking) Hair Stylist / Colourist will have the following knowledge, skills and experience: Current NVQ Level 2 in Hairdressing Bilingual in English and German In depth understanding of colour formulation and theory Positive attitude Aptitude for selling and cross-selling Excellent verbal and writing skills with good grammar Highly motivated, flexible, & energetic Flexible on working hours and available to work occasional weekends ONLY SHORT LISTED APPLICANTS WILL BE CONTACTED.