Customer Support Executive - Teleperformance

You will ensure that our customers receive great customer service. If you are an expert in handling client inquiries, adept at collaborating with other departments to optimise customer experience and have a passion for customer service, you are the ideal candidate for us. Prior experience managin...

Urgent Requirement in Account Manager Profile for Mohali LocationKey Responsibilities:- Client Engagement & Account Handling- Act as the primary point of contact for

Proven experience in customer service, telesales, or a retail sales role (jewellery industry experience is an advantage). Maintaining high customer satisfaction scores through professional service. Handle inbound customer enquiries professionally, ensuring excellent service and accurate informati...

Participate in ongoing training and development programs to enhance product knowledge and customer service skills. Efficiently manage workload and prioritize tasks to meet or exceed established service level agreements (SLAs) and response times. Generate reports on support-related metrics, such a...

Demonstrated experience in customer service. Collaborate with a team of Customer Service Representatives and other departments to find appropriate solutions to problems. Customer-centered approach with adaptability to various customer personalities.

We’re looking for a confident, conversational, and process-driven Customer Service & Sales Support Agent to join our growing customer service and sales function. With over 10,000 satisfied customers, our mobile partners deliver top-notch services directly to our clients. As a Customer Service & O...

Deliver outstanding customer service by addressing inquiries and resolving any concerns professionally. Engage with potential customers through various channels (phone, email, face-to-face, etc. Conduct consultations to understand customer needs and recommend suitable products and solutions.

Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.