Front Desk Associate – Puno
Location: Jaipur
Job Type: Full-Time
About Puno
Puno is a leading company in Jaipur, dedicated to providing exceptional customer experiences. Our team thrives on professionalism, hospitality, and efficiency, ensuring every guest feels welcome and valued.
Job Summary
We are looking for a Front Desk Associate to be the face of Puno. You will be responsible for greeting visitors, handling inquiries, and ensuring smooth front desk operations while maintaining a friendly and professional demeanor.
Key Responsibilities:
Welcome and assist customers with a warm and professional attitude.
Manage check-ins, appointments, and reservations efficiently.
Answer phone calls, emails, and customer inquiries in a timely manner.
Maintain a clean, organized, and presentable front desk area.
Coordinate with internal teams to address customer needs.
Handle basic administrative tasks such as data entry and record-keeping.
Assist in resolving customer concerns and escalating issues when necessary.
Qualifications & Skills:
Prior experience in a front desk, receptionist, or customer service role preferred.
Strong communication and interpersonal skills.
Proficiency in Microsoft Office (Word, Excel) and office management tools.
Ability to multitask and work efficiently under pressure.
Friendly, professional, and customer-focused attitude.