Host & Hostess jobs in Roma - Page 2

Host/Hostess (part time)

Host/Hostess (part time)

Marriott International, Inc.

Host/Hostess (part time). Regis Rome we are casting for a part time Host/Hostess, temporary seasonal contract. Reporting to the Bar & Restaurant Manager, the Host/Hostess will be part of the enthusia

pin iconRome, Lazio
6 days ago
Host/Hostess (part time)

Host/Hostess (part time)

St. Regis Hotels & ResortsTipologia Part-TimeTrasferimento? NTipo posizione Non-ManagementLavora da remoto? N Il marchio St. Regis ha fondato il concetto di hotel di lusso con l'apertura del The St. Regis New York oltre 110 anni fa.  Quando John Jacob Astor IV ha aperto le porte del suo capolavoro in stile Beaux-Arts sulla Fifth Avenue di New York, St. Regis è diventato un simbolo di eleganza senza compromessi e di servizio personalizzato.  Oggi, forte delle sue 40 strutture considerate tra le migliori al mondo, St. Regis è il luogo dove nascono nuove tendenze, le aspettative vengono superate e gli ospiti vivono esperienze eccezionali.  Vi invitiamo a esplorare le opportunità di lavoro di St. Regis. At the historical St. Regis Rome we are casting for a part time Host/Hostess, temporary seasonal contract . Reporting to the Bar & Restaurant Manager, the Host/Hostess will be part of the enthusiastic F&B team, proud to engage our guests and to create exquisite moments in the unique atmosphere at our LUMEN Cocktails & Cuisine and at the Lumen Garden, a real urban oasis in the city center.   ABOUT US Introduced to Rome society in 1894, the architecturally iconic St. Regis Rome is located in one of the city’s most impressive palazzos. The pioneer St. Regis in Europe and a social beacon for Romans and international travelers, the hotel has emerged to define a new era of luminosity: a contemporary take on a historic address, St. Regis Rome has shed its former bearing and stepped out, into the limelight to truly own Rome. Radiant and luminous, it combines fearless elegance, disruptive artistry and discerning enlightenment, with proudness to host each guest providing the best service to make everyday exquisite.   YOUR CHALLENGE A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave. A Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive. Additionally, the role cares for our Guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus and ensures restrooms are clean, stocked and orderly. As a member of an energetic team, the Host/Hostess may also need to answer the phones and fill to-go orders when needed.   TASKS AND RESPONSABILITIES Welcome guests and be the  brand ambassador; manage guests’ requests and complaints in line with our service culture Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name Use visual cues to seat Guests in either the bar or dining area depending on their preference Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff Answer incoming calls to the restaurant and provide appropriate service Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate Attend to special Guest needs and requests Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door). Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies Help dining room staff by setting and clearing tables; replenishing water; serving beverages Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders Contribute to team effort by accomplishing related results as needed Follow Standard Operating Procedures and brand identity guidelines Comply with all health, safety and hygiene standards and policies. Balance the cash register at the start and close of each shift.   COMPETENCIES AND SKILLS Possess a good command of English and Italian. Great storytelling skills. An excellent verbal manner and proven customer service skills. Good knowledge or experience in the hospitality industry. Good organization skills with an attention to detail. A team Player with flexible & positive attitude. Good leadership and training experience. Passion for the hospitality industry & F&B Able to work in a fast paced environment & remain calm under pressure. Be able to demonstrate experience in complaint handling. Availability to work on shifts, weekends and bank holiday as we operate 365 days a year.   WHAT WE OFFER Professional career progression at international level in 7300 Marriott hotels. Discounts on hotel rooms, gift shop items, food and beverage across the company. Learning and development opportunities online, on the job and in class. Charity events, Wellbeing activities through the TakeCare program. Experienced management & motivated and engaging colleagues. Canteen service and uniform.   CONNECT YOUR PASSIONS WITH A REWARDING OPPORTUNITY You’re a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience.  Join us and grow through opportunities to explore the business, opening yourself to various career options.   Marriott International applica una politica di pari opportunità. Crediamo nel valore di una forza lavoro diversificata e promuoviamo una cultura inclusiva che mette le persone al primo posto. Ci impegniamo a non operare discriminazioni in base a qualsiasi caratteristica personale protetta dalla legge, come disabilità o condizione di veterano, o dalla normativa vigente.

Host/Hostess (part time). Regis Rome we are casting for a part time Host/Hostess, temporary seasonal contract. Reporting to the Bar & Restaurant Manager, the Host/Hostess will be part of the enthusia

pin iconRome, Lazio
7 days ago
Host/Hostess (part time)

Host/Hostess (part time)

St. Regis Hotels & Resorts

Host/Hostess (part time). Regis Rome we are casting for a part time Host/Hostess, temporary seasonal contract. Reporting to the Bar & Restaurant Manager, the Host/Hostess will be part of the enthusia

pin iconRome, Lazio
7 days ago
Host/Hostess (part time)

Host/Hostess (part time)

Buenos Aires Marriott

Host/Hostess (part time). Regis Rome we are casting for a part time Host/Hostess, temporary seasonal contract. Reporting to the Bar & Restaurant Manager, the Host/Hostess will be part of the enthusia

pin iconRome, Lazio
7 days ago
Food & Beverage Host / Hostess

Food & Beverage Host / Hostess

RESCHIO

Food & Beverage Host / Hostess. He/she will welcome guests to our Restaurant, providing accurate wait times and escorting guests to the dining and bar areas.For this role, you should have solid organ

pin iconroma, it
19 days ago
Investigation of epidemiology of plant diseases and molecular genetic host-pathogen interactions

Investigation of epidemiology of plant diseases and molecular genetic host-pathogen interactions

Libera Universita di Bolzano

Investigation of epidemiology of plant diseases and molecular genetic host-pathogen interactions. In addition, the research on molecular interactions of plant pathogens with their host plants may con

pin iconroma, it
20 days ago
Host/Hostess Fulltime

Host/Hostess Fulltime

Marriott International, Inc.

Host/Hostess Fulltime. Reporting to the Director of Restaurants, Bars and Events, the Host/Hostess will be part of a team of high-level professionals with a strong passion for F&B. A Host/Hostess pre

pin iconRome, Lazio
22 days ago
ADDETTO PULIZIE CASE VACANZA

ADDETTO PULIZIE CASE VACANZA

Easy host

ADDETTO PULIZIE CASE VACANZA. Le figure che stiamo cercando devono essere disponibili, motivate, professionali, libere da altri impegni lavorativi e possibilmente referenziate Cerchiamo persone vogli

pin iconRome, Lazio
26 days ago
Governante pulizie case vacanze

Governante pulizie case vacanze

Homy Host

Governante pulizie case vacanze. Cerco un professionista della pulizia autonomo che possa prendere in carico la gestione delle pulizie, della lavanderia e del rifornimento dì saponi e prodotti alle c

pin iconRome, Lazio
26 days ago
Health Club Host/Receptionist - Categorie Protette ex art. 18 legge 68/99

Health Club Host/Receptionist - Categorie Protette ex art. 18 legge 68/99

iAgora Europa

Health Club Host/Receptionist - Categorie Protette ex art. 18 legge 68/99. Soho House is a collection of private members' clubs and restaurants spread throughout Europe, the UK and America.Each house

pin iconRome, Lazio
28 days ago
Governante pulizie case vacanze

Governante pulizie case vacanze

Homy Host

Governante pulizie case vacanze. Cerco un professionista della pulizia autonomo che possa prendere in carico la gestione delle pulizie, della lavanderia e del rifornimento dì saponi e prodotti alle c

pin iconRome, Lazio
1 month ago
ADDETTO PULIZIE CASE VACANZA

ADDETTO PULIZIE CASE VACANZA

Easy host

ADDETTO PULIZIE CASE VACANZA. Le figure che stiamo cercando devono essere disponibili, motivate, professionali, libere da altri impegni lavorativi e possibilmente referenziate Cerchiamo persone vogli

pin iconRome, Lazio
2 months ago
ANIMATRICI/ANIMATORI/HOST ESS- FROSINONE

ANIMATRICI/ANIMATORI/HOST ESS- FROSINONE

Enjoy entertainment

ANIMATRICI/ANIMATORI/HOST ESS- FROSINONE. Societ di eventi è seleziona ed assume, per la stagione primavera/estate 2022 di - Animatori ed Animatrici Miniclub - Hostess Con e senza esperienza, da inse

pin iconroma, Lazio
2 months ago
Executive Housekeeper

Executive Housekeeper

St. Regis Hotels & ResortsTipologia Full-TimeTrasferimento? NTipo posizione ManagementLavora da remoto? N Il marchio St. Regis ha fondato il concetto di hotel di lusso con l'apertura del The St. Regis New York oltre 110 anni fa.  Quando John Jacob Astor IV ha aperto le porte del suo capolavoro in stile Beaux-Arts sulla Fifth Avenue di New York, St. Regis è diventato un simbolo di eleganza senza compromessi e di servizio personalizzato.  Oggi, forte delle sue 40 strutture considerate tra le migliori al mondo, St. Regis è il luogo dove nascono nuove tendenze, le aspettative vengono superate e gli ospiti vivono esperienze eccezionali.  Vi invitiamo a esplorare le opportunità di lavoro di St. Regis. At the historical St. Regis Rome we are casting for an Executive Housekeeper. Reporting to the General Manager, the Executive Housekeeper will be part of the St. Regis Rome team, proud to create exquisite staying at Rome’s best address.   ABOUT US Introduced to Roman society in 1864, the architecturally iconic St. Regis Rome is located in one of the city's most impressive palazzos. The pioneer St. Regis in Europe and a social beacon for Romans and international travelers, the hotel has emerged to define a new era of luminosity: a contemporary take on a historic address, St. Regis Rome has shed its former bearing and stepped out, into the limelight to truly own Rome. Radiant and luminous, it combines fearless elegance, disruptive artistry and discerning enlightenment, with proudness to host each guest providing the best service to make everyday exquisite.   YOUR CHALLENGE   Responsible for the daily shift operations of Housekeeping and Internal Laundry.  Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained.  Completes inspections and holds people accountable for corrective action.  Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.   TASKS AND RESPONSABILITIES   Managing Housekeeping Operations Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guestroom maintenance needs. Supervises the property general cleaning schedule. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. Supports and supervises an effective inspection program for all guestrooms and public space. Communicates areas that need attention to staff and follows up to ensure understanding. Ensures all employees have proper supplies, equipment and uniforms. Plan the staff needs to support the peack   Managing Departmental Costs Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.   Ensuring Exceptional Customer Service Responds to and handles guest problems and complaints. Strives to improve service performance. Empowers employees to provide excellent customer service.   Conducting Human Resources Activities Participates as needed in the investigation of employee accidents. Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Observes service behaviors of employees and provides feedback to individuals. Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Participates in the employee performance appraisal process, providing feedback as needed. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.   MANAGEMENT COMPETENCIES Leadership Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.  Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.. Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed. Building Relationships Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.  Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges. Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment. Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices. General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house.  Ability to use general housekeeping codes to indicate room readiness. EIWO (Everything In Working Order) - The ability to inspect and identify guest room components  (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies.  This includes reporting procedures. Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs. Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.   CANDIDATE PROFILE    Education and Experience 2 years experience in the housekeeping or related professional area.   Basic Competencies - Fundamental competencies required for accomplishing basic work activities. Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, excel, Internet browsers, etc.). Fluent In Italian, good English knowledge   Connect your passions with a rewarding opportunity You’re a hospitality enthusiast. Join us and grow through opportunities to explore the business, opening yourself to various career options. We’ll make sure you feel right at home. What we offer Professional career progression at international level in 7300 Marriott hotels. Discounts on hotel rooms, gift shop items, food and beverage across the company. Learning and development opportunities online, on the job and in class. Charity events, Wellbeing activities through the TakeCare program. Experienced management & motivated and engaging colleagues Canteen service and uniform     Marriott International applica una politica di pari opportunità. Crediamo nel valore di una forza lavoro diversificata e promuoviamo una cultura inclusiva che mette le persone al primo posto. Ci impegniamo a non operare discriminazioni in base a qualsiasi caratteristica personale protetta dalla legge, come disabilità o condizione di veterano, o dalla normativa vigente.

Executive Housekeeper. Radiant and luminous, it combines fearless elegance, disruptive artistry and discerning enlightenment, with proudness to host each guest providing the best service to make ever

pin iconRome, Lazio
3 months ago
Front Office Manager

Front Office Manager

St. Regis Hotels & ResortsTipologia Full-TimeTrasferimento? NTipo posizione ManagementLavora da remoto? N Il marchio St. Regis ha fondato il concetto di hotel di lusso con l'apertura del The St. Regis New York oltre 110 anni fa.  Quando John Jacob Astor IV ha aperto le porte del suo capolavoro in stile Beaux-Arts sulla Fifth Avenue di New York, St. Regis è diventato un simbolo di eleganza senza compromessi e di servizio personalizzato.  Oggi, forte delle sue 40 strutture considerate tra le migliori al mondo, St. Regis è il luogo dove nascono nuove tendenze, le aspettative vengono superate e gli ospiti vivono esperienze eccezionali.  Vi invitiamo a esplorare le opportunità di lavoro di St. Regis. JOB SUMMARY At the historical St. Regis Rome we are casting for a Front Office Manager. Reporting to the General Manager, the Front Office Manager will be part of the St. Regis Rome team, proud to create exquisite staying at Rome’s best address.   ABOUT US Introduced to Roman society in 1864, the architecturally iconic St. Regis Rome is located in one of the city's most impressive palazzos. The pioneer St. Regis in Europe and a social beacon for Romans and international travelers, the hotel has emerged to define a new era of luminosity: a contemporary take on a historic address, St. Regis Rome has shed its former bearing and stepped out, into the limelight to truly own Rome. Radiant and luminous, it combines fearless elegance, disruptive artistry and discerning enlightenment, with proudness to host each guest providing the best service to make everyday exquisite.   YOUR CHALLENGE As a department head, the Front Office Manager administers front office areas and functions and supervises staff on a daily basis; Front office areas include Bell/Door Staff and Front Desk. Direct and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Strives to continually improve guest and employee satisfaction and maximizes the financial performance of the department.   CANDIDATE PROFILE    Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.   TASKS AND RESPONSABILITIES   Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.   Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.   Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.   Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.   Supporting Human Resource Activities                                   Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.   Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.   MANAGEMENT COMPETENCIES Leadership Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.   Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.  Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. Business Acumen - Understands and utilizes business information to manage everyday operations. Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct. Guest Services - Knowledge of procedures for wake-up services, safe deposit boxes, room and property amenities, property-specific programs (e.g., kids programs), guest rewards programs, and local attractions.   Front Desk - Knowledge of procedures and policies for check-in/check-out; pre-arrival planning; Marriott Rewards Program; Corporate-sponsored programs; Property based systems (i.e., MGS, MARSHA, PMS, Fidelio Opera, FOSSE, Call Accounting, Voicemail, Movies, Key); vendors, products, services, and merchandise; front desk supply management; room inventory management.  Problem Resolution- Ability to record, track and resolve guest problems via property software (i.e. Guestware, FOSSE, etc.) handle emergencies, and effectively deal with customer issues and complaints. Basic Competencies - Fundamental competencies required for accomplishing basic work activities.   Languages – Proficiency in Italian and English. Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.) Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents. Writing - Communicates effectively in writing as appropriate for the needs of the audience.   Connect your passions with a rewarding opportunity You’re a hospitality enthusiast. Join us and grow through opportunities to explore the business, opening yourself to various career options. We’ll make sure you feel right at home. What we offer Professional career progression at international level in 7300 Marriott hotels. Discounts on hotel rooms, gift shop items, food and beverage across the company. Learning and development opportunities online, on the job and in class. Charity events, Wellbeing activities through the TakeCare program. Experienced management & motivated and engaging colleagues Canteen service and uniform Marriott International applica una politica di pari opportunità. Crediamo nel valore di una forza lavoro diversificata e promuoviamo una cultura inclusiva che mette le persone al primo posto. Ci impegniamo a non operare discriminazioni in base a qualsiasi caratteristica personale protetta dalla legge, come disabilità o condizione di veterano, o dalla normativa vigente.

Front Office Manager. Radiant and luminous, it combines fearless elegance, disruptive artistry and discerning enlightenment, with proudness to host each guest providing the best service to make every

pin iconRome, Lazio
3 months ago
Health Club Host/Receptionist - Categorie Protette ex art. 18 legge 68/99

Health Club Host/Receptionist - Categorie Protette ex art. 18 legge 68/99

Soho House

Health Club Host/Receptionist - Categorie Protette ex art. 18 legge 68/99. We are looking for a Health Club Host/Receptionist - Categorie Protette ex art. ...

pin iconroma, Lazio
3 months ago
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