Transfer Agent- Client Service Specialist Associate-2, International Financial Data Services Luxembourg
Transfer Agent- Client Service Specialist Associate-2, International Financial Data Services Luxembourg.
Who we are looking for: The Investor and Distributor Services Team associate is to ensure that all queries are dealt with efficiently, accurately and professionally. The Investor and Distributor Services Team associate is an integral part of ensuring that quality service is delivered to assigned clients and all actions must be considered as part of this overall goal. Achieving quality of service is a team effort and the Investor and Distributor Services associate needs to function at all times as a team player and ensure other members of the team do so too. Why this role is important to us The team you will be joining is a part of International Financial Data Services (IFDS). IFDS is a world-leading provider of outsourcing and technology solutions to the financial services industry. With its global headquarters in Toronto, IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. IFDS is present in North America, EMEA and APAC. Join us if making your mark in the financial services industry from day one is a challenge you are up for. What you will be responsible for As Transfer Agent- Client Service Specialist Associate-2 you will: * Act as the focal point for the day-to-day client services of the Investor Services * Handling multiple demands from external parties or the management line; the Associate will deliver a high quality of service to all clients in line with the company’s targets and expectations. * Provide support and escalation when necessary to manage and resolve any queries received from external and internal parties. * Play a supporting role to Customer Services Managers and drive operational excellence by implementing and embedding a continuous improvement culture What we value These skills will help you succeed...
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