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• USAA

  

  Customer Service Advisor

  14 days ago

  Phoenix

  Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you’ll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. [For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment.] Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. • Facilitate the member experience by answering phone calls, emails, and other requests from members., • Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states., • Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs., • Use available tools and resources to support members with some assistance., • Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels., • Maintain required Property & Casualty licenses and state registrations., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • High School Diploma or GED equivalent, • Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products, • Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire, • 1 year of customer contact experience in a needs-based sales environment, • US military experience through military service or a military spouse/domestic partner, • Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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• Vaco by Highspring

  

  Business Operations & Accounting Manager

  3 days ago

  Phoenix

  Vaco has partnered with a leading, high-end landscaping company that is in search of a Business Operations & Accounting Manager to oversee daily accounting functions and help drive operational excellence.This is a great opportunity to join a well-established, rapidly growing company that is part of

• Year Up United

  

  Customer Service Fundamentals JOB Training Opportunity

  3 days ago

  Phoenix

  "Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at American Express, Bank of America, Nationwide, or Amazon, among other leading organizations in the Phoenix area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelorʼs degree, • You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: • IT Support, • Banking, • Customer Success, • Financial Operations, • Business Operations Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year."

• Year Up United

  

  Customer Service Fundamentals Career Training Opportunity

  3 days ago

  Phoenix

  "Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at American Express, Bank of America, Nationwide, or Amazon, among other leading organizations in the Phoenix area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelorʼs degree, • You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: • IT Support, • Banking, • Customer Success, • Financial Operations, • Business Operations Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year."

• Maximus

  

  Customer Service Representative - Bilingual Spanish, Healthcare - New Hire Bonus!

  22 days ago

  Phoenix

  Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, August 27, 2025 City Phoenix State AZ Country United States Working time Full-time Hiring Event! Customer Service Representatives – Bilingual Spanish 2411 W. Peoria Ave., Phoenix, AZ 85029 Wednesday, September 17th 9:00 a.m. – 1:00 p.m. Location: On-site in Phoenix, AZ Starting Pay: $19.16/hr plus $2,300+ in potential bonuses! Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts are highly preferred - with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is looking for Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who can provide exceptional support to individuals navigating healthcare programs. If you’re dedicated, compassionate, and eager to grow, we want you on our team. You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: • Competitive Compensation: * • $19.16/hr base pay + 10% shift differential, • $2,300+ in bonus opportunities, including training completion and referrals*, • Company-paid medical coverage, • Invest in your ongoing education and development, • 401(k) with company match, • Paid time off, sick leave & 11 paid holidays, • Employee Assistance Program (EAP), wellness resources, and employee discount programs, • Flexible schedules that meet your lifestyle, • A supportive environment with career development and promotional opportunities Essential Duties and Responsibilities: • Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters)., • Calls are basic and routine., • Uses computerized system for tracking, information gathering, and/or troubleshooting., • Provides feedback when needed, provide input on call trends, processes, procedures, and training., • May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff., • Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses, • Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules, • Utilize standard technology such as telephone, e-mail, and web browser to perform job duties, • Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing, • Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller, • Refer calls as required to CSR Lead, • Maintain up-to-date knowledge of client regulations and policies, • Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements • High School diploma or equivalent with 6 months of customer service experience., • Must be fluent in English and specified secondary language. • Must be able to speak and read Spanish fluently, • Ability to work within established turnaround times, • Must have excellent interpersonal skills and the ability to organize simultaneous tasks, • Regular and predictable attendance is required, • Must participate and certify in internal CCO training to begin this role., • Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role., • May be required to work overtime and scheduled holidays.

• Maximus

  

  Customer Service Representative - Bilingual Spanish, Healthcare

  22 days ago

  Phoenix

  Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, August 27, 2025 City Phoenix State AZ Country United States Working time Full-time Location: On-site in Phoenix, AZ Starting Pay: $19.16/hr plus $2,300+ in potential bonuses! Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts are highly preferred - with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is looking for Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who can provide exceptional support to individuals navigating healthcare programs. If you’re dedicated, compassionate, and eager to grow, we want you on our team. You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: • Competitive Compensation: * • $19.16/hr base pay + 10% shift differential, • $2,300+ in bonus opportunities, including training completion and referrals*, • Company-paid medical coverage, • Invest in your ongoing education and development, • 401(k) with company match, • Paid time off, sick leave & 11 paid holidays, • Employee Assistance Program (EAP), wellness resources, and employee discount programs, • Flexible schedules that meet your lifestyle, • A supportive environment with career development and promotional opportunities Essential Duties and Responsibilities: • Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters)., • Calls are basic and routine., • Uses computerized system for tracking, information gathering, and/or troubleshooting., • Provides feedback when needed, provide input on call trends, processes, procedures, and training., • May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff., • Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses, • Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules, • Utilize standard technology such as telephone, e-mail, and web browser to perform job duties, • Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing, • Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller, • Refer calls as required to CSR Lead, • Maintain up-to-date knowledge of client regulations and policies, • Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements • High School diploma or equivalent with 6 months of customer service experience., • Must be fluent in English and specified secondary language. • Must be able to speak and read Spanish fluently, • Ability to work within established turnaround times, • Must have excellent interpersonal skills and the ability to organize simultaneous tasks, • Regular and predictable attendance is required, • Must participate and certify in internal CCO training to begin this role., • Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role., • May be required to work overtime and scheduled holidays.

• Vaco by Highspring

  

  Accounting Manager

  3 days ago

  Phoenix

  You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your appl

• Chick-fil-A

  

  Full Time Team Member ($18/hour)

  2 days ago

  Phoenix

  At Chick-fil-A, the Full Time Team Member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Deer Valley: DAYTIME AVAILIBILITY preferred Norterra: NIGHTTIME AVAILIBILITY preferred This job posting is for the following Chick-fil-A locations: Chick-fil-A Norterra (2575 West Jomax Rd, Phx AZ 85085) Chick-fil- A Deer Valley (3001 West Agua Fria Fwy, Phx AZ 85027) Compensation: $17.50/hr-$18.00/hr (32-40 hrs/week) Who You Are: • You are aligned and demonstrate our values of care, unity, and relentlessness in your daily life, • Possess a desire to serve others, • A hospitable mindset, • Enjoys working with a team, • Enjoys a fast-paced environment What You Will Do: • Smile, • Create and Maintain Eye Contact, • Speak Enthusiastically, • Make Emotional Connections with Guests, • Honor and encourage others to follow the vision and values of the Restaurant, • Multitask quickly, yet thoroughly, • Complete cleaning duties assigned on shift, • Be team-oriented, adaptable, dependable, with a strong work ethic, • Work on their feet for several hours at a time, • Communicate effectively with guests and Team Members, • Adhere to Chick-fil-A rules and dress code at all times, • Other duties as assigned A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A: • Medical Insurance Employer Contribution, Vision and Dental Insurance, Available, • Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them., • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends., • Scholarship Opportunities - Ask for more information, • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills., • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant., • Must be at least 18 years of age upon hire date, • Must be able to work 35-40 hours per week, • Ability to pass a restaurant training evaluation within the first 60 days of employment Located in Phoenix, AZ, Chick-fil-A Norterra and Chick-fil-A Deer Valley are owned and operated by Jeff Myles, who has been with Chick-fil-A for over 17 years. Jeff and his team are passionate about excellence, innovation, and caring for the North Phoenix community and all who come into contact with Chick-fil-A. The team exists to provide a living wage and opportunities for growth, while giving generously to their guests and community. The team embodies a Culture of Care, Unity, Teamwork, and the Relentless Pursuit of Excellence. Join a thriving team that is committed to growth and is making a positive impact on the lives of so many!