Receptionist / Administrator
3 hours ago
Paterson
We are looking for a Spa Receptionist with a strong sales mindset and a passion for delivering a high-end client experience. This role is not just about answering calls — it’s about converting inquiries into bookings and maximizing every client interaction. Responsibilities: • Provide a professional, warm, and luxury-level client experience, • Manage appointments, confirmations, and daily scheduling, • Handle calls, messages, and social media inquiries promptly, • Recommend services, upgrades, and packages based on client needs, • Close sales for treatments and memberships, • Process payments, deposits, and maintain accurate records, • Enforce company policies (cancellations, punctuality, deposits), • Previous customer service experience (spa/beauty experience is a plus), • Proven sales ability or confidence in closing services, • Ability to work in a fast-paced, high-demand environment