Rental Return Agent
3 days ago
Newark
Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering
top-notch service to our customers while fostering a supportive and inclusive work
environment for our employees. Be part of a supportive and collaborative work culture where
your contributions are valued and recognized. Why Choose Drivo Rent A Car?
Exciting Opportunities:
Enjoy competitive compensation, opportunities for advancement within the company.
Positive Work Environment:
Training and Development: Access ongoing training and development programs to enhance
your skills and excel in your role. The ideal candidate possesses the following attributes:
Strong attention to detail and organizational skills
Exceptional customer service and communication abilities
Familiarity with video inspection processes
Basic photography skills for capturing pre-existing conditions
Ability to manage traffic flow efficiently
What you will do:
Greet customers dropping off rental cars with a warm smile
Secure vehicle keys, confirm documentation, and perform necessary checks
Perform video inspections for damages and remind customers to check for personal belongings
Identify and lost items found in the vehicle with detailed information
Park units requiring service in designated areas and inform the Service Supervisor
Thoroughly review cars for damage upon return, open and file claims promptly
Control traffic flow as a guide for incoming and outgoing rental cars
Ensure high-quality video check-out processes
Record pre-existing conditions by capturing additional photos
Assist customers with inquiries about car features and conditions
Inform customers of return policies (e.g., No Smoking, No Pet Hair, Gas, etc.)
About you:
High school diploma or GED
Minimum 1-year customer service
Must be at least 21 and have a valid driver's license with a clean driving record
Ability to follow defined service processes
Must be willing to wear company uniforms
Ability to communicate in English, speaking other languages including Spanish is a plus Position available at LGA, JFK, and Newark airport locations Job Type: Full-time
Salary: From $18.00 per hour - $20.00 per hour + up to $1500 bonuses
Expected hours: 40 per week
Human ResourcesActive 2 days ago