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• University of New Mexico - Hospitals

  

  DEPARTMENT SECRETARY

  hace 1 día

  ALBUQUERQUE

  Minimum Offer $ 17.86/hr. Maximum Offer $ 24.47/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: MDC-Medication Assisted Trtmt FTE: 1.00 Full Time Shift: Days Position Summary: Provide secretarial, clerical and administrative support services such as answering multiple phone lines, preparing correspondence in final form, receiving visitors, distributing reports, scheduling meetings, maintaining files and accomplishing special projects as required. Responsible for managing Hospitals' confidential information such as employee information, performance management, legal and regulatory compliance. Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment. Detailed responsibilities: • CALLS - Accept and screen telephone calls for supervisor and department staff or route calls appropriately, • CONTACTS - Engage in a variety of contacts outside the department and the Hospitals in order to obtain information and arrange meetings, • CUSTOMER RELATIONS - Establish and maintain good rapport and effective working relationships with patients, visitors, physicians and Hospitals employees, • EQUIPMENT & SUPPLIES - Operate and maintain a variety of office equipment; obtain and maintain office equipment supplies, • FILING - Classify, sort and file correspondence, records and other documents, • INQUIRIES - Answer inquiries concerning activities and operations of department by referring to and interpreting policies and procedures, • MAIL - Open sort, review and distribute mail and prepare responses to routine inquiries, • QUALITY SERVICE - Deliver quality service and act in a positive way with all customers to complete assigned functions; identify, recommend and implement opportunities for continuous improvement, • PAYROLL - Prepare and submit time to payroll system biweekly, • RECORDS - Establish, maintain and revise recordkeeping and filing systems, • REPORTS - Prepare a variety of administrative reports, statements and rosters; gather data and other necessary information; distribute reports, • SCHEDULING - Arrange meetings and conferences, schedule interviews and appointments and perform other duties related to maintaining supervisor's personal schedule, • SUPPLIES - Order office supplies and place items in proper storage areas, • TYPING - Perform a wide variety of typing assignments which are often confidential in nature, • DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops, • PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable Qualifications Education: Essential: • High School or GED Equivalent Experience: Essential: Computer word processing program experience or education 3 years directly related experience Nonessential: Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Credentials: Essential: • Not Applicable/Not Required Physical Conditions: Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working conditions: Essential: • No or min hazard, physical risk, office environment, • Tuberculosis testing is completed upon hire and additionally as required Department: Administrative Services Clerical

• Eckerd Connects

  

  Human Resources Assistant

  hace 5 días

  Albuquerque

  Job Description Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others. Make more than a Living, Make a Difference Our Benefits • Low-Cost Medical, Dental and Vision Insurance, • 9 days of Vacation in the first year of service, • Minimum of 11 Paid Holidays, • Paid Sick Leave, • Retirement savings plan with employer match up to 5%, • Workers Compensation, • AD&D Insurance, • Public Service Loan Forgiveness (PSLF) Eligible Employer Service Contract Act (SCA) Position Hourly Rate: $17.20 - $18.50 Duties and Responsibilities • The Human Resources Assistant is responsible for performing a variety of clerical and administrative duties relating to personnel, benefits, compensation, and employee relations activities., • The Human Resources Assistant maintains up-to-date and organized HR files, e.g., confidential, personnel, medical, training, I-9, driver’s license, and insurance paperwork., • Assists with processing paperwork for new hires and terminations, including retirement report and forms when applicable., • Assists with advertising all open positions available on-center with Job Bid Program and off-center resources., • Assists with conducting benefits enrollment and orientation for new employees and informing new employees of available insurance benefits, procedures, etc., • Maintains the chronological training log and individual training records for all employees. Qualifications • High School diploma or GED required., • Two (2) years’ related experience in Human Resources preferred., • Valid driver’s license with acceptable driving record preferred., • Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy., • Employment is contingent upon successful completion of a nationwide criminal background check. *This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified. About our Program Job Corps is the largest nationwide residential career training program in the country and has been operating for more than 60 years. The program helps eligible young people ages 16 through 24 complete their high school education, trains them for meaningful careers, and assists them with obtaining employment. Our Program Location Albuquerque Job Corps 1500 Indian School Rd NW Albuquerque, NM 87104 Connect with Us video: Please follow the link for more information about this program: Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws. Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact . Relay Services Dial 711. Know Your Rights: Workplace Discrimination is Illegal Copy & paste the link into your browser: Eckerd Connects is a drug-free workplace and utilizes E-Verify to confirm employment eligibility.

• Catholic Charities Of Central New Mexico

  

  Human Resource Specialist

  hace 11 días

  Albuquerque

  Job Description Catholic Charities is searching for a HR Specialist that will provide comprehensive support in recruitment, onboarding, training, compliance, and HR operations, ensuring a seamless employee experience and adherence to organizational policies and legal requirements. This role is key to promoting organizational effectiveness and employee engagement. The HR Specialist serves as a resource for policy and benefits education, ensures compliance with federal and state employment laws, and performs other duties to support the mission and values of Catholic Charities. Key Responsibilities and Duties: Recruitment, Onboarding & Lifecycle Support • Post positions, edit and create job descriptions, • Schedule interviews and process offer letters, • Conduct new hire orientation, • Audit HR files and maintain confidentiality, • Educate employees on policies and benefits, • Assist with payroll inquiries and compliance systems, • Plan and execute recognition programs and agency events, • Provide clerical support, manage mail/email, and serve as receptionist backup, • Education: High school diploma or equivalent required; Associate's or Bachelor's degree in HR or related field preferred, • Experience: Minimum 2 years in HR or related role, • Familiarity with labor law compliance and HR documentation, • Proficient in MS Office; HRIS experience preferred, • Strong organizational skills, attention to detail, and ability to handle sensitive information, • Exceptional interpersonal and communication skills, • Bilingual (English/Spanish) a plus, • Service-oriented mindset, • Ability to adapt and learn new systems quickly, • Professionalism and discretion in handling confidential information

• U.S. Customs and Border Protection

  

  Border Patrol Agent (BPA) - Recruitment Incentive

  hace 1 mes

  Albuquerque

  ___Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector (Entry Level) A MISSION WORTHY OF A CAREER! If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below). Salary and Benefits Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Newly appointed Border Patrol Agents (as defined in ___) will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ. Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years. Duty Locations IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations. U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required. Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. ___ ___Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: • Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa, • Buffalo Sector Stations - Wellesley Island, • Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde, • El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta, • El Centro Sector Stations - El Centro, Indio, Calexico, • Grand Forks Sector Stations - Pembina, • Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass, • Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren, • Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata, • Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen, • San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente, • Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville, • Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford, • Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox, • Yuma Sector Stations - Blythe, Yuma, Wellton Duties and Responsibilities As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. Typical assignments include: • Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations, • Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations, • Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband, • Performing farm checks, building checks, traffic checks, city patrols, and transportation checks, • Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission. Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: • Make sound judgments and decisions in the use of firearms., • Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters. Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement. Other Requirements Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam. If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: careers.cbp.gov/s/usbp. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

• Serna Solutions LLC

  

  Billing and Credentialing Specialist

  hace 6 días

  Albuquerque

  Job DescriptionDescription: Location: Albuquerque or Santa Fe, NM. Type of Employment : Full-Time with Benefits (health, vision, dental, vacation, holidays, plus five mental health days per year and 401k after one year of service) Salary: $60,000- $72,000 annually, based on experience and specialized skills (such as bilingual abilities or behavioral health billing). Opportunities for advancement in salary and responsibilities are available. Work Schedule: Weekdays, primarily some flex scheduling possible · Health care benefits for full-time employees are paid at 65% of the cost (these rates can vary year to year as we negotiate contracts with our insurance carrier). · Two weeks of paid vacation per year · Thirteen paid holidays per year · Paid sick leave · Five mental health days per year · Participation in our 401K Plan, after one year of service during one of two enrollment periods. Requirements: Required Qualifications and Skills High School Diploma or higher is required. • At least 2 years of medical billing experience, preferably in a behavioral health or outpatient setting, required., • Certification as a Medical Biller and Coder is preferred., • Effective written and verbal communication skills., • Ability to complete and submit documentation of services and other paperwork in a timely manner., • Comfort and familiarity working with a diverse client base., • Proficient in the use of standard office technology (computers, email, etc.) and Electronic Health Record systems.Personal Qualities, • Well organized, • Able to communicate and work effectively with a team, • High level of integrity and honesty, • High degree of emotional and relational intelligence, • Customer service/client orientation, • Proactive and able to anticipate the needs of the CEO and organization, • Responsive to evolving business needs and prioritiesResponsibilities and DutiesRevenue Cycle ManagementPrepare, review, and submit insurance claims accurately and promptly., • Track claims throughout the payment process and resolve rejections or denials., • Monitor and reconcile insurance and client payments, ensuring all revenue is properly recorded., • Assist with payment recovery and follow up on outstanding balances., • Track payments.Credentialing and Eligibility, • Assist with provider credentialing and re-credentialing for insurance panels., • Verify client insurance eligibility and benefits prior to appointments as needed., • Maintain organized and up-to-date records for credentialing and billing documentation.Client Financial Coordination, • Communicate with clients about account balances and billing questions., • Establish and manage payment plans according to clinic policies., • Provide outstanding customer service when discussing financial options and resolving billing issues.Administrative Support, • Build and maintain positive relationships with insurance provider representatives., • Answer phone calls and assist clients and staff with billing inquiries., • Provide coverage for scheduling staff as needed., • Maintain compliance with HIPAA and confidentiality standards.Professional Development, • Complete all required training for Serna Solutions., • Review and comply with all state regulations, code of ethics, and insurance protocols relevant to the position.

• Dekker

  

  Construction Administrator

  hace 18 días

  Albuquerque

  Job DescriptionSalary: Dekker is hiring a Construction Administrator to join our talented Education studio. The Construction Administrator is responsible for overseeing and managing the construction administration phase on key projects of all sizes while working in conjunction with project teams. As passionate and self-driven team members at Dekker, candidates would play a key role in creating inspired experiences for everyone they interact with, backed by support of a firm that has been a staple in the industry for over 60 years. Responsibilities • Contributes to development and improvement of Construction Administrative process with an emphasis on efficiency, quality assurance, and timely project close out, • Reviews and processes construction administrative tasks such as field observation reports, submittals, RFIs, ASIs and pays applications in a timely manner, • Represents Dekkerin most/all construction progress meetings and conducts field observations, • Provides oversight for reviews and responses completed by other team members as appropriate, • Informs Project Manager of any major construction issues or changes that incur significant cost/time, owner concerns, and/or tension with General Contractor, etc., immediately, • Shares lessons learned from the field with project design and quality management teams, • Builds and maintains favorable working relationships with Client, Contractor, and all team members, • Identifies and communicates out project progress, accomplishments, challenges, and support needed to complete responsibilities Qualifications • This is a hybrid work environment with 3 days onsite required. Applicants must live in the Albuquerque, NM metro area., • 3+ years construction administration or construction management experience, • Strong knowledge of architecture and construction, • Ability to understand trade documents and knowledge of construction terminology, • Strong construction observation, organization, communication, and negotiation skills, • Ability to manage and prioritize simultaneous projects, • Must be able to travel to worksites, • AutoCAD/Revit experience a plus Dekker offers competitive benefits and salary packages based on education and experience. For a full list of our benefit options, please visit ourcareers page. As a government subcontractor we're required by the OFCCP to provide applicants with the ability to voluntarily Self Identify as an individual with a disability.If you'd like to do this you can find the form here:503Self-IDForm.Simply include this form with your application. Dekker is a family of designers, planners, architects, and engineers, intent on creating passion for the built environment through our work. We believe that architecture and design can be transformational and that it must serve more than just a functional role. It should inspire, protect, delight, and empower users and entire communities. We believe the most innovative designs are created through a multi-faceted perspective of places, people, and their processes. Collaboration, empathy, and understanding, combined with passion and expertise can shape our experiences and our environments. We strive to tune our ability to see things through the eyes, hearts, and minds of our clients. If you think your vision, passion, and experience would enhance ours, wed love to meet you. EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.

• AWP Safety

  

  Dispatch

  hace 14 días

  Albuquerque

  Job DescriptionCompany Description AWP Safety Company, is North America’s leading traffic control specialist. Our team of over 7000 professionals helps secure 2,000 work zones every day – ensuring customer crews, drivers, and our own teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Boston Marathon and the Super Bowl. Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency. Job Description • Provide the highest level of customer service and satisfaction, • Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service, • Receive any incoming customer service calls, • Schedule and coordinate all service calls and adjust drivers’ daily schedules as required, • Monitor drivers throughout the day via the dispatch system, • Create the next day driver schedule ensuring customer needs are met, • Add new customer jobs and tickets to the computer system (TCR), • Conduct job service checks for jobs that have been out for 30 days or more, • Complete a “final edit” of each job ensuring the ticket has all the required information for billing, • Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners, • Perform other functions as necessary or as assignedQualifications, • High School Diploma or Equivalent, • 1-2 years of experience; or any combination of education, experience, and training that provides the desired knowledge, skills, and abilities, • Strong leadership skills to ensure drivers’ compliance with direction and assignments, • Basic understanding of the geographical area and mapping programs to facilitate efficient routing, • Proficient with or able to quickly learn dispatch and record-keeping systems., • Ability to work independently with little instruction and adapt to change at a fast pace and under pressure, • High integrity and a strong work concept, • Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness., • High degree of energy, self-motivation, and flexibility, • Proven ability to work collaboratively with others, • Excellent communication and time management skills Additional Information • Continuously sit, stand and/or walk, • Frequently talk, hear, and use hands, • Feel the attributes of objects, grasp, push, pull, and reach with arms or hands, • Occasionally lift up to 25 pounds, • Benefits-eligible 1st of the month following hire., • All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness, • Company paid 50k in basic life insurance., • Company paid LTD., • Health Savings and Flex Spending Accounts Available, • 401(k), • Paid Time Off & Paid Holidays

• Big Brothers Big Sisters of New Mexico

  

  Enrollment Specialist

  hace 22 días

  Albuquerque

  Job DescriptionDescription: About Us Big Brothers Big Sisters of New Mexico is a mission-driven nonprofit dedicated to empowering youth through mentorship. We believe that every child deserves a champion, and our programs connect caring adults and teen mentors with young people to ignite their potential. Our Programs are at the heart of this mission, creating meaningful relationships in schools and community spaces. The position is salaried, full-time. At Big Brothers Big Sisters of New Mexico, we offer a thoughtful benefits package that includes Paid Time Off (PTO), paid federal holidays, health, dental, and vision insurance, along with 401(k) matching. Position Summary The Enrollment Specialist serves as the welcoming first point of contact for prospective volunteers and families, guiding them through the enrollment process with exceptional customer service. This role coordinates and conducts interviews, evaluates suitability, and manages all vetting procedures including background checks and fingerprinting. By streamlining enrollment and removing barriers, the specialist ensures timely, compatible mentor-mentee matches while maintaining accurate records in the Big Brothers Big Sisters database and consistently promoting the organization’s mission and values. Requirements: KEY RESPONSIBILITIES: · Be the first point of contact for potential volunteers and families, offering excellent customer service and guiding them through the enrollment process. · Coordinate and schedule in-person and virtual interviews for volunteers and clients. · Conduct interviews, assess suitability, and provide valuable information to volunteers and families. · Remove barriers and simplify the enrollment process to ensure quick and effective matches. · Conduct background checks, fingerprinting, and other essential steps for volunteer vetting. · Help identify the right mentor-mentee matches based on compatibility and program needs. · Enter data into the Big Brothers Big Sisters database and maintain accurate records. · Promote Big Brothers Big Sisters values and programs with every interaction. Qualifications Minimum Requirements Education: Professional program agency staff must have a high school diploma/GED and meet one of the following criteria: • A documented bachelor’s degree from an accredited college or university in a field deemed appropriate by the agency, or be within six months of degree completion, • A documented associate degree or two years of higher education from an accredited institution in a relevant field, plus two years of related work experience (e.g., social work, counseling, child development), • Strong communication and confidentiality skills, • Proficiency in Microsoft Office and standard office equipment, • Valid NM driver’s license, insurance, and access to personal vehicle, • Experience with both youth and adult populations, • Familiarity with New Mexico’s cultural and economic landscape, • Bilingual (English/Spanish)