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• Hard Rock International (USA), Inc.

  

  RUNNER - STEAKHOUSE

  hace 20 días

  Gary

  Job Description Overview POSITION SUMMARY: The incumbent in this position is responsible for delivering food and guest supplies to guests in a pleasant, upbeat and efficient fashion. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Participate in all elements of service including duties that are the primary responsibility of support positions, including but not limited to pre-bussing, clearing tables, resetting tables, pouring water, running beverages., • Describes briefly each dish as it is served to the table, stating the name of the dish and 2 notable ingredients. Answers any additional questions that the guest may have., • Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service., • Provides superior guest service, positively effects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with coworkers., • Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety., • Anticipates, identifies, and provides for guest needs., • Performs inventories and other duties as assigned., • Receives clean china, silverware and glassware from dishwashers to polish and stock., • Quickly delivers food from the kitchen to guests as instructed by management and chefs., • Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, setup and or teardown stations or work areas or other duties as assigned., • Prepare and serve nonalcoholic beverages including but not limited to soda, juice, tea, coffee and espresso beverages., • Perform work regularly and predictably., • Responsible for cleaning and sanitizing work and public spaces., • Attend seminars when needed., • Actively participate in trainings and educational experiences., • Occasionally research product and provide information to educate the service team. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) This knowledge and these abilities are typically acquired through 2 years of food and beverage industry experience. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission., • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least twenty-one (21) years of age., • Must be able to work holidays and weekends, as well as flexible shifts., • Excellent menu knowledge., • Excellent multitasking and prioritizing skills., • Table service procedures and table etiquette., • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance., • Be flexible to work varying shifts and time schedules as needed., • Communicate effectively with all levels of employees and guests., • Transport trays and/or plates throughout the restaurant, which may weigh up to 50 pounds, as well as serve food items and beverages., • Ability to communicate effectively with all levels of employees and guests., • Continue your education as it relates to food, wine, beer, spirits, and service technique., • Use machines and equipment including, but not limited to: include beverage dispenser, coffee machine, espresso machine, bread warmer, dishwasher, and cart., • Ability to stand throughout an eight- hour shift.

• Hard Rock International (USA), Inc.

  

  OBSERVER I - SURVEILLANCE

  hace 19 días

  Gary

  Job Description Overview POSITION SUMMARY: The incumbent is responsible for performing technical surveillance duties to ensure state and federal gaming laws and policies and procedures are being maintained. He or she will perform surveillance of the gaming floor, parking lot, back-of-the-house areas, outbuildings, and shops by means of complex electronic and video equipment while promoting outstanding guest relations. Responsibilities SSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Responsible for observing, monitoring, and recording all activity occurring in the casino area and record observations in writing as required., • Record events in table games, slots, cage, hard count, soft count., • Must have a working knowledge of credit procedures, cash transaction reports, company procedures and Regulatory Regulations., • Perform duties in compliance with company standards and gaming regulations., • Assist in the coordination and resolution of emergency situations., • Responsible for disclosing irregularities, variances from procedures etc., observed during the performance of duties to the immediate attention of management., • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations., • Responsible for cleaning and sanitizing work and public spaces., • Perform all other related and compatible duties as assigned., • Attend seminars when needed. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) This knowledge and these abilities are typically acquired through the completion of a high school education, minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit) preferred. Analytical, observational, organizational, interpersonal and communication skills. Casino Surveillance or related surveillance experience is an asset. 20/20 corrected vision is required. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.) • Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission., • Must successfully pass background check., • Must successfully pass drug screening., • Must be twenty-one (21) years of age., • Must be able to work holidays and weekends, as well as flexible shifts., • Knowledge of computer applications., • Must be able to work overtime and or change shifts on short notice., • Must be able to get along with co-workers and work in a team environment.

• Hard Rock International (USA), Inc.

  

  HIGH LIMIT - BEVERAGE SERVER

  hace 26 días

  Gary

  Job Description Overview POSITION SUMMARY: The incumbent in this position is responsible for providing prompt and courteous service to all guests, including taking orders, suggestive selling, serving beverages, and clearing used glassware and garbage. This position is instrumental in creating an environment and executing service that blows our guests away. The High Limit Beverage Servers must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Primarily services all guests in HL Slots and HL Table Games., • Takes customer drink orders, serves drinks and collects payment in a courteous and efficient manner., • Takes customer tobacco orders and collects payment in a courteous and efficient manner., • Works primarily out of the Casino Service Bar service wells and fulfills orders from those locations when possible before utilizing a feature/walk-up bar., • Work with Council Oak Bar, Plum Lounge Bar, and Hard Rock Café Bar as appropriate to accurately fill guest requests for specialized alcoholic beverages., • Communicate with VIP Lounge Servers and Council Oak/Plum Lounge leadership when appropriate to accommodate guest requests or answer questions., • Support the main casino floor Beverage Servers as needed, which may include working a main floor section or assisting in general order fulfillment., • Adheres to food and beverage policies and State Liquor Laws., • Completes all required set-up and closing duties on time., • Keeps station and service bars clean at all times., • Removes all used and dirty glassware and garbage in work area, maintaining cleanliness in HL Slots and HL Table Games., • Promotes positive customer relations., • Maintains a polished and professional demeanor with guests at all times, providing elevated Beverage service., • Responsible for the receipt of monies and settlement of guests checks., • Attend seminars when needed. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) High school diploma or equivalent required. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): • Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission., • Must successfully pass background check., • Must successfully pass drug screening., • Must be at least twenty-one (21) years of age., • Must have valid Food Handlers Card, Liquor License, and IGC Badge., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, or dividing., • Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy., • Sell cigars and provides cigar service., • Ability to work as part of a team in a high-volume environment., • Excellent customer service skills., • Have interpersonal skills to deal effectively with all business contacts., • Professional appearance and demeanor., • Knowledge of Player's Club marketing and promotion details., • Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Ability to obtain impressions through the eyes., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to regularly move objects (lift, push, pull, balance, carry) up to 10 pounds., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.

• Hard Rock International (USA), Inc.

  

  SERVER - BANQUETS

  hace 17 días

  Gary

  Job Description Overview POSITION SUMMARY: The Server - Banquets is responsible for aspects of banquet service, including setting up an breaking down staging areas, breaks, receptions, buffets, and plated events, and serving food and beverages during events. This position is instrumental in creating an environment and executing service that blows our guests away. The Servers - Banquets must continually seek opportunities to create memories by anticipating needs, exceeding expectations and building relationships. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Be thoroughly familiar with all event menu items in order to answer questions accurately., • Set up and break down banquet staging areas., • Set up, replenish, and break down coffee breaks, receptions, buffets, and plated events., • Ensure sequence of service is followed for all guests., • Serve beverages, including coffee, tea, cocktails, and wine., • Serve plated meals and passed hors d’oeuvres., • Ensure guest satisfaction at all events., • Accommodate guests’ special requests whenever possible., • Maintain tables by clearing finished plates, glassware, silverware, trash, and other items., • Prepare consumption reports., • Polish and set up china, glassware, silverware, and service items., • Stock clean linen and discard used linen., • Set up and empty trash and recycling., • Set up and stock condiments., • Clean and stock side stations., • Set up, maintain, and break down beverage stations., • Follow all food safety, sanitation, and alcohol service laws and regulations., • Check tables to ensure all silverware and other needed items are present before delivering food., • Ensure all orders are correct, complete, and properly garnished before delivering., • Maintain positive and professional communication with all staff., • Provide recognition to others, including co-workers, supervisors, managers, and directors., • Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities., • Ensure a healthy and safe work environment for co-workers and guests., • Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests., • Promote property outlets to guests., • Assist guests in finding locations within the property by escorting, when possible, or giving clear directions., • Resolve guest complaints using property procedures., • Create a positive environment in which all employees have the ability to maximize their potential., • Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance., • Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service., • Participate in Sound Check meetings on each shift., • Always smile and offer a warm greeting to all., • Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique., • Take initiative to offer assistance throughout the property., • Operate ethically to protect the Hard Rock brand., • Utilize programs designed to help Save the Planet., • Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations., • Perform additional duties as requested by department managers and supervisors., • Communicate with supervisors and managers to ensure that assigned duties are completed to standard., • Coordinate operations with other departments, as needed., • Present a professional image to employees, guests, clients, owners, and investors., • Attend seminars when needed. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) • Secondary school degree preferred and/or previous work experience in service for at least 2 years., • Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas., • Ability to read, comprehend, and write simple instructions, short correspondence and memos., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing., • Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy., • Deep understanding of lifestyle casino/hotels and premium dining products and services., • Casino Food & Beverage experience preferred., • Table service procedures and table etiquette., • Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Ability to obtain impressions through the eyes., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.

• Hard Rock International (USA), Inc.

  

  SERVER - CASINO SERVICE BAR

  hace 3 días

  Gary

  Job Description Overview POSITION SUMMARY: Under the supervision of the Assistant Manager, a Server provides exceptional personalized service and ensures all guest’s needs are met in a prompt and efficient manner. They must set priorities and simultaneously manage multiple tasks. A Server should be able to react to guest requests, challenges, and unusual situations in a skilled manner. They will have the ability to provide intuitive service ensuring VIP guests are consistently wowed. A Server will stay informed and know all hotel/casino facilities and services, special events and local attractions. They must be able to initiate and engage in conversation in a professional and friendly manner while maintaining confidentiality. He/she must present a professional appearance that guests and team members will find appealing and approachable. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) • Greet each guest and provide superior guest service at for all COMPANY Food and Beverage operations., • Must maintain pleasant and courteous attitude., • Complete all opening and closing duties., • Assist bussers in the setting of tables with clean dishes, glasses, and flatware in accordance with approved guest service procedures., • Presents menu to guest, suggesting courses, appropriate drinks, and answering questions regarding food preparation., • Offer drinks and take food and beverage order., • Have basic knowledge of all house and call liquor., • Serves meals to patrons according to established rules or etiquette, working in a family or formal setting., • Check for quality after each course., • Refill all drinks when needed., • Maintain clean ashtrays., • Buss tables as needed., • Remove all dirty dishes and glassware from the guest’s tables during and after each course., • Totals bill, presents check, collects settlement, and takes payment to cashier., • Assist bussers in the clearing of tables and dirty dishes, glasses and flatware in accordance with approved guest service procedures., • Transport dish cart to and from service station/steward’s station., • Stock server stations with all necessary items., • Assist bussers in maintaining the general cleanliness all public areas, including carpeted and tiled floors, furniture, and waitress stations., • Re-supplying provisions on guest tables, all venue areas and waitress stations, including backup glasses, silverware, and dishes., • Adhering to sanitation standards as outlined by Indiana State Law and COMPANY., • Maximizing profit and guest satisfaction through effective costs controls., • Adhere to all three-star standards., • Work considerately with team members from all departments., • Check out with supervisor before leaving at the end of your shift., • Attend seminars when needed. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) • Must be willing to work a flexible schedule., • High School diploma or G.E.D. equivalency preferred., • Ability to read and write English required., • Must have good communication skills and maintain friendly personable attitude at all times., • Two years’ guest service experience in a family or formal dining environment., • Must have valid Food Handlers Card, Liquor License, and IGC Badge when working., • Ability to lift and carry up to 25 lbs., • Must have the ability to withstand noisy and smoke filled environments., • Must be able to stand 50% of shift, walk 45% of shift, and sit 5% of shift.

• VVI Staffing Consultants

  

  Plant Manager

  hace 5 días

  Gary

  Come thrive where stability and innovation meet! Where advancement potential is endless and people are valued! We are a global manufacturing corporation that has been in business for over a century. Capital investments are being made in our facility as our business continues to grow, year over year. We are committed to our employees’ career development and creating a family-like culture. Our dedication to staying on the leading edge of technology and establishing environmentally sustainable solutions has resulted in phenomenal business prosperity.We credit our talented people with these tremendous successes! We offer very competitive salary including bonuses, excellent medical benefits, generous PTO, robust retirement plans, and real work/life balance! Plant Manager Due to retirement, we have an opportunity available for a zealous leader with a contagious passion for creating environmentally friendly products that are of the highest quality for consumers. The professional much enjoy driving a culture focused on high performance while keeping a collaborative, friendly, and engaging work environment. Responsibilities include: • Drive overall operational efficiency in this high-volume manufacturing environment, • Lead, guide, and mentor management staff to their full potential, • Utilize KPIs to develop strategy, execute strategy that will lower costs, increase production, improve quality, and boost profitability, • Create budgets and manage operations within budget, • Work closely with finance on P&L data to implement changes and resolve problems, • Manage all manufacturing operations including production, engineering, maintenance, finance, quality, and materials logistics, • Oversee the management of all projects including major capital projects Requirements include: • Bachelor Degree, • Highly technical with manufacturing experience, • Proven ability to drive continuous improvements / Operational efficiency, • Management experience, • Excellent leadership skills