Diamond global solutions

As a Customer Service Representative, you'll handle front desk operations, support the store manager, and manage client interactions. Responsibilities include invoicing, greeting clients, and assisting with their pickups and deliveries. You will also provide phone support. This role requires you to work Monday through Saturday from 9 AM to 5 PM, ensuring a seamless experience for our clients.

Do you enjoy working with people and creating positive experiences? We’re a growing marketing firm specializing in face-to-face marketing, and we’re looking for Customer Service Representatives who are ready to learn, grow, and be part of a fun, energetic team. What You’ll Do • Interact with customers in person, providing exceptional service and support, • Represent client brands in a professional and friendly manner, • Answer questions, resolve concerns, and ensure a positive customer experience, • Learn communication, presentation, and problem-solving skills, • ✅ Paid training provided — no prior experience required, • ✅ Clear upward mobility into leadership, training, or management roles, • ✅ Fun team culture with team nights, outings, and incentive-based events, • ✅ Ongoing coaching, mentorship, and skill development, • Strong communication and people skills, • Positive attitude and customer-first mindset, • Coachable, motivated, and eager to grow, • Reliable, professional, and team-oriented

Company Overview GSP CAMPAIGNS is a Manhattan-based marketing agency known for its innovative strategies that enhance sales and marketing performance. Our mission is to transform businesses by amplifying their unique brand narratives and delivering extraordinary results through data-driven campaigns. Summary As a Brand Ambassador at GSP CAMPAIGNS, you will play a vital role in supporting our sales and marketing initiatives. This position is essential for ensuring exceptional customer experiences and contributing to the overall success of our campaigns. Responsibilities • Assist in daily operations to ensure smooth workflow and customer satisfaction., • Provide excellent customer service by engaging with clients and addressing their needs., • Operate POS systems accurately, processing transactions efficiently., • Support food preparation and presentation as needed for promotional events., • Collaborate with team members to achieve sales goals and enhance brand visibility., • Maintain cleanliness and organization of the workspace to create a welcoming environment. Requirements • Strong customer service skills with a focus on client satisfaction., • Basic math skills for handling transactions and inventory management., • Experience with POS systems preferred but not required., • Ability to work in a fast-paced environment while maintaining attention to detail., • Sales experience is a plus, particularly in retail or food service settings. If you're ready to contribute your skills to a dynamic team that values creativity and results, we invite you to apply today at GSP CAMPAIGNS!

Overview We are an insurance agency located at Brooklyn's Chinatown on 8 Avenue. Join our team as a Customer Service Representative and become the vital link between our company and valued clients! In this role, you will deliver exceptional customer support by addressing inquiries, resolving issues, and ensuring a seamless experience for diverse clientele. Your multilingual skills and excellent communication abilities will help us connect with customers from various backgrounds, fostering loyalty and satisfaction. This paid position offers an exciting opportunity to develop your sales and client service expertise in a fast-paced environment committed to growth and excellence. Duties Respond promptly and professionally to customer inquiries via phone, email, and chat, demonstrating outstanding phone etiquette and communication skills Provide comprehensive customer support by troubleshooting issues, offering solutions, and guiding clients through processes with clarity and patience Engage in outbound calling to follow up on customer requests and remind them to make a payment for their insurance Process payments for customers Qualifications Fluency in Mandarin Chinese and English. Previous experience in call centers or customer support roles is preferred, but not required. Strong communication skills with the ability to listen actively and articulate clearly. Experience in sales or client services environments is preferred, but not required. Job Type: Full-time Pay: From $17.00 per hour Expected hours: 40 per week Work Location: In person

NOW HIRING - FAST HIRE - APPLY NOW! The time is here - We are now interviewing and hiring for Administration Roles in our Customer Support Department. All applicants will be considered. Must be 18 and over to inquire. No Experience is required we will train, however experience is preferred All positions will require you to maintain on-the-job professional attire. All positions start immediately! Hiring on a first come - first serve basis. Must be willing to work Monday - Friday / FT. All applicants must have a resume to present to higher ups at the time of interviewing JOIN US ON OUR NEXT OPEN CALL - FAST HIRE!

Join our team as a Customer Success Assistant where your primary responsibility will be to ensure client satisfaction and resolve any queries they might have. You will be an essential part of the customer service team, working collaboratively to maintain high levels of customer engagement and support. Key Responsibilities: • Provide timely and effective customer support via various communication channels., • Collaborate with other departments to solve customer issues promptly., • Maintain and update customer records as needed., • Assist in the development of customer service policies and procedures. Qualifications: • Strong communication and interpersonal skills., • Ability to work independently as well as part of a team., • Problem-solving skills and a proactive attitude., • Previous experience in customer service is a plus. Benefits: • Opportunity to grow within the company., • Engaging and supportive work environment.

We are seeking a friendly, reliable, and customer-focused Customer Service Representative to join our team. The CSR will be responsible for handling customer inquiries, resolving issues, and providing excellent service to ensure customer satisfaction and loyalty. Key Responsibilities Respond to customer inquiries via phone, email, chat, or in person Resolve customer complaints and concerns in a professional and timely manner Provide accurate information about products, services, and company policies Process orders, returns, exchanges, and account updates Maintain detailed and accurate customer records Escalate complex issues to the appropriate department when necessary Follow company guidelines and service standards Meet or exceed performance and customer satisfaction goals Qualifications High school diploma or equivalent (college level preferred) Previous customer service experience is a plus, but not required Excellent communication and interpersonal skills Strong problem-solving abilities Ability to multitask and work in a fast-paced environment Basic computer skills and familiarity with CRM systems Positive attitude and strong work ethic Skills & Competencies Clear verbal and written communication Active listening skills Patience and empathy Time management and organization Team-oriented mindset

We are seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will serve as the primary point of contact for customers, providing timely, accurate, and professional support. This role requires excellent communication skills, problem-solving abilities, and a commitment to delivering a positive customer experience. Key Responsibilities Respond to customer inquiries via phone, email, chat, or in person in a professional and courteous manner Resolve customer issues efficiently by identifying needs, researching solutions, and following through to resolution Process orders, returns, exchanges, and account updates accurately Maintain detailed and accurate records of customer interactions in the CRM system Escalate complex issues to the appropriate department or supervisor when necessary Provide product and service information to customers clearly and confidently Follow company policies, procedures, and service standards Meet or exceed performance metrics, including response time, resolution time, and customer satisfaction scores Required Qualifications Proven experience in a customer service or support role is an advantage Strong verbal and written communication skills Ability to handle difficult situations with patience and professionalism Basic computer skills and familiarity with customer service software or CRM systems Strong attention to detail and organizational skills