Automotive Service Receptionist
4 days ago
Wantagh
Job Description Merrick Jeep is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups. At VIP, our purpose is to create exceptional value and experiences for every customer, surpassing our competitors. Our mission is to be the foremost provider of automotive sales and service, empowering our staff to deliver memorable customer experiences. Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Click Link below to learn more about our group and dealership – VIP Automotive Group Automotive Service Receptionist Full-time: Monday, Wednesday, Thursday, Friday - 8:00 AM - 5:00 PM and Saturday 8:00 AM - 4:30 PM - TUESDAY OFF Monday, Tuesday, Thursday, Friday - 9:00 AM - 6:00 PM and Saturday 8:00 AM - 4:30 PM - WEDNESDAY OFF ESSENTIAL DUTIES Essential Duties include the following. Other duties may be assigned. • Reconciles customer bills., • Receives cash, checks and credit card payments from customers; records amount received., • Makes change and issues receipts to customers., • Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution., • Maintains and files repair orders, parts invoices, rental forms; lists missing documents., • Closes all open invoices., • Reconciles gas purchase statements., • Assists service and parts department with telephone coverage., • Provides clerical and secretarial assistance to parts and service departments., • Works with department manager to keep abreast of new products and services offered, their features and value, and any changes in price., • Internal paperwork for new and used cars, • WE OWE Process, • Generate repair orders, • Maintains a professional appearance., • Keeps work area neat and clean. To thrive in this position, candidates should proficiently execute each of the essential duties listed above. Applicants must possess the requisite knowledge, skills, and abilities essential for the job's responsibilities. Reasonable accommodations may be made for individuals with disabilities. Job Type: Full-time / Part-time Salary: $18.00 - 20.00 per hour based on experience Benefits Include: • Medical and Dental Insurance, • 401(k) Retirement Plan, • Employee Discounts on Vehicle Purchases, Parts, and Service, • Paid Time Off, • Supplemental Benefit Plans (Short-Term Disability, Long-Term Disability, Supplemental Life Insurance), • Comprehensive Employee Recognition Programs, • Opportunities for Career Advancement, • Professional Development Assistance, • Retirement Plan