Customer Service Assistant
hace 3 días
$65000–$80000 anual
Jornada completa
Chapel Hill
Summary:
Welcome to Helenistic-Growth! We are a leading company in the accounting industry, dedicated to providing top-notch customer service to our clients. We are currently seeking a Customer Service Representative to join our team and help us maintain our reputation for excellence in customer care.
Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve customer complaints and issues effectively and efficiently
Provide product and service information to customers
Process orders, returns, and exchanges accurately
Collaborate with other departments to ensure customer satisfaction
Qualifications:
Excellent communication skills, both verbal and written
Strong problem-solving abilities
Ability to work well under pressure and in a fast-paced environment
Attention to detail and accuracy
Previous customer service experience preferred
Skills:
Proficiency in Microsoft Office suite
Knowledge of CRM systems
Ability to multitask and prioritize tasks
Positive attitude and customer-oriented mindset
Experience:
Minimum of 1 year of experience in customer service
Experience in the accounting industry is a plus
If you are a customer service rockstar with a passion for helping others, we want to hear from you! Apply now to join our team at Helenistic-Growth and make a difference in the lives of our clients.