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A Business Development Center (BDC) Sales Representative typically plays a crucial role in the automotive industry, particularly within dealerships. Their primary responsibility is to generate leads and drive sales by engaging with potential customers. Here’s a detailed description of the role: Job Title: BDC Sales Representative Job Description: As a BDC Sales Representative, you will be the first point of contact for potential customers. Your primary goal is to facilitate communication between the dealership and prospective buyers, ensuring a seamless experience. You will utilize various communication channels, including phone calls, emails, and chat, to engage with customers, understand their needs, and guide them through the sales process. Key Responsibilities: 1. Lead Generation: - Respond promptly to customer inquiries via phone, email, and online chat. - Qualify leads and schedule appointments for sales staff. - Follow up with potential customers who have shown interest in vehicles. 2. Customer Engagement: - Provide excellent customer service by addressing questions and concerns. - Build rapport with customers to foster trust and encourage sales. - Maintain a positive attitude and professional demeanor in all interactions. 3. Sales Support: - Work closely with the sales team to ensure smooth transitions from leads to sales. - Assist in developing marketing strategies to generate new leads. - Participate in training sessions to stay updated on product knowledge and sales techniques. 4. Database Management: - Maintain accurate records of customer interactions and follow-ups in the CRM system. - Analyze data to identify trends and opportunities for improvement in lead conversion. 5. Reporting: - Provide regular updates on lead activity and sales performance to management. - Track and report on key performance indicators (KPIs) related to lead generation and sales conversions. Qualifications: - High school diploma or equivalent; a college degree in business or a related field is a plus. - Previous experience in sales, customer service, or a related field is preferred. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment and manage multiple tasks. - Proficiency in using CRM software and other computer applications. - A passion for the automotive industry is a plus. Skills: - Excellent verbal and written communication skills. - Strong organizational and time management abilities. - Customer-focused with a problem-solving mindset. - Ability to work independently and as part of a team. - Basic understanding of sales techniques and customer relationship management. Working Conditions: - Primarily office-based, with occasional on-site work at the dealership. - May require evening and weekend hours based on customer availability. The BDC Sales Representative is vital in driving the sales process and enhancing customer satisfaction. If you are a motivated individual with a passion for sales and customer service, we encourage you to apply and join our team!
Location: Remote – IL, IN, MI, MN, OH or WI (Preferred locations Metro Chicago, Twin Cities, Indianapolis, Detroit) The Parkinson's Foundation (PF) makes life better for people with Parkinson’s disease by improving care and advancing research toward a cure. In everything we do, we build on the energy, experience and passion of our global Parkinson's community. The Senior Development Director will assume a primary leadership role within the Midwest Region, a territory of three field Chapters that serves the Parkinson’s community across the Dakotas, Minnesota, Wisconsin, Illinois, Indiana, Ohio and Michigan. The regional Senior Development Director will spearhead efforts to engage current and prospective individual donors and fostering connections between them and the foundation to maximize regional revenue. As a key member of the regional advancement team, the Senior Development Director will play a vital role in realizing the organization’s fundraising objectives. This entails nurturing the professional growth of Chapter fundraising staff; strategizing and cultivating crucial relationships both within and beyond the organization's sphere of influence; and personal identification, cultivation and stewardship of individual major donors. It is essential that the Senior Director demonstrates and upholds the Parkinson’s Foundation values of collaboration, dedication, excellence, integrity, positivity, responsiveness and teamwork. Responsibilities - Responsibilities include but are not limited to the following: - Work with the Regional Director to drive strategy and expansion of individual giving within the Region. - Identify, qualify, solicit, and steward a portfolio of approximately 70+ new and existing donor prospects with the capacity to make major and principal level gifts (from $5,000 to $100,000+). - Advance individual and organizational relationships with prospective and existing donors that result in large philanthropic contributions for the Chapters that make up the Region. - Prospect and solicit funding from corporate and private foundations across the Region, including researching and applying for Foundation gifts. - Develop volunteer relationships that will lead to new donors, corporate fundraising teams, potential honorees, and other revenue-generating opportunities. - Support the professional development of Chapter fundraising staff through coaching and modeling. - Collaborate with the Regional Director to manage Chapter and Regional budgets. - Provide support to Chapter advisory boards. - Work with chapter fund development committees to leverage their personal and professional networks in support of securing high-level gifts for the Foundation's key initiatives. - Collaborate with the Central Region major gifts officer to identify, solicit, cultivate, and steward donors to secure gifts. - Understand the many ways a donor can give through non-cash assets, legacy giving, and individual giving to provide high-quality, personalized experiences for donors. - Gather data to assess donor prospects and develop strategies designed to realize their current and lifetime giving potential. - Use Raiser’s Edge database to document the moves management process and provide accurate relationship status and financial projections for the portfolio. - Translate highly technical information into accessible written and verbal language that will compel donors to support key programs and projects. - Serve as an active member of the Advancement team: support the implementation of short- and long-term objectives; attend staff meetings; serve on special task forces; participate in cross-departmental meetings; and contribute to the Parkinson’s Foundation strategic plan and overall mission. - When necessary, serve as a fundraising generalist working to support temporary regional staff vacancies. - Perform other duties as required or assigned. Required Skills/Qualifications - Bachelor’s degree and a minimum of 7 years of experience in fundraising or commensurate experience, preferably within a non-profit organization. - Proven experience managing a large giving portfolio, including major donors with gifts ranging from $5,000 to $100,000. - Demonstrated ability to build and sustain relationships with a diverse range of individuals and organizations. - Strong track record of successfully closing face-to-face sales and securing sponsorships. - Exceptional ability to provide high levels of customer service to external constituents. - Proficiency in volunteer recruitment and management, with a proven ability to cultivate and retain volunteer support. - Demonstrated expertise in strategic planning, budgeting, and volunteer development, with quantifiable outcomes. - Outgoing and energetic personality, coupled with excellent written, verbal, and presentation skills. - Strong problem-solving skills and meticulous attention to detail, with the ability to adhere to timelines and effectively prioritize tasks. - Proficient in Microsoft Office suite, with advanced skills preferred. - Proficiency in Raiser’s Edge or similar donor management software is highly desirable. - Ability to lift at least 20 lbs. from the ground to waist level with or without reasonable accommodation. - Ability to travel throughout the Region, up to 25% as needed, with reliable personal transportation and a valid driver’s license. - Capacity to work flexible hours, including evenings and weekends as needed, with core business hours adherence. Compensation Salary for this position is competitive and depends on prior experience. In addition, a comprehensive benefits package is included. The salary range for this position is $75,000 to $85,000.
Customer service. Set up appointment for potential client, make calls. No experience necessary We train you if qualified Bonus pay while been in training.!!