Nova Acquisitions Group

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• Agon

  

  Customer Connection Representative

  1 month ago

  McLean

  Customer Connection Representative Entry Level Begin a new, exciting, and rewarding journey with Agon. We bring qualified customers to our clients who help them hit their goals. For our sales team, we provide not only professional development but personal development, too. We have an incredible training approach. If you don’t have experience in sales, that’s okay, our training is that good. If you are looking to take your career to the next step, apply now! Benefits of joining our team: · A fun corporate culture that is engaging, challenging and rewarding · iPads provided for our Customer Sales Representatives · Meet new people every day · No micromanaging · Gain a multitude of valuable transferable skills WWhat do you need to bring to the table? · Integrity · An enthusiastic attitude · A positive mindset · A desire to set and reach goals · Grit · Adaptive and enjoys a challenge Customer Sales Representative Responsibilities: · Reach/exceed weekly sales targets · Use our proven sales and marketing techniques to achieve sales goals · Provide our customers with excellent service · Gain a loyal customer base for our clients · Greet customers with a smile and answer any questions they may have · Inform yourself and stay up to date on our products and services

• Medallia, Inc.

  

  Client Services, Consultant

  17 days ago

  McLean

  Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees. We empower exceptional people to create extraordinary experiences together. Bring your whole self. The Role: At Medallia, we don't just implement software; we transform organizational culture through data. As a Consultant, your mission goes beyond technical configuration to become a strategic partner for our clients. Your primary value lies in your ability to interpret the wealth of information captured by Medallia, transforming it into critical insights that guide the client's business decisions and ensure they extract the maximum possible value from our platform. Responsibilities • Strategic Consulting & Insights: Analyze and interpret customer and employee experience data within the platform to identify trends, pain points, and growth opportunities. Present findings through compelling storytelling that drives executive action., • Maximizing Client ROI: Act as a trusted advisor to ensure the client isn't just "using the tool," but extracting real business value-optimizing processes and improving key performance indicators (KPIs) through the platform., • Value-Based Solution Design: Translate complex business objectives into sustainable technical architectures, ensuring every system configuration is directly linked to a desired business outcome., • Technical & Functional Health Management: Proactively oversee account performance, ensuring the technical solution evolves in lockstep with the client's strategic needs., • Cross-Functional Collaboration: Work closely with Product and Sales teams to align Medallia's capabilities with the long-term visions of the world's most influential brands., • Configuration & Testing: Configure the Medallia platform to meet customer requirements while supporting QA, client UAT, and launch processes Qualifications Minimum Qualifications: • 1+ years of experience in a client-facing, technical, professional services or closely related role, • Bachelor's degree, or equivalent experience, with demonstrated interest in technology, including comfort with technical concepts and self-guided learning, • Technical experience including Javascript, HTML, XML Preferred Qualifications: • Analytical Mindset: Proven ability to analyze large volumes of data and synthesize them into clear, actionable recommendations., • High-Impact Communication: Ability to present insights to C-suite executives, translating technical complexities into business language., • Results Orientation: An obsessive focus on client success and platform adoption as a driver of organizational change., • Growth-minded; desire for continuous learning and proactively driving initiatives for improvement, • Understanding of data transfer protocols such as SFTP, API, SSH Keys, PGP Keys, • Demonstrated exposure to the full software lifecycle from requirements, design, setup, to the review process, • Ability to understand, synthesize, and translate between business problems and technical concepts Medallia is committed to equal pay and transparency. The annual base salary range for this position is $60,000-$89,000. This position is bonus eligable. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions. Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short-term and long-term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role. At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.

• Medallia, Inc.

  

  Client Services, Consultant (Public Sector)

  6 days ago

  McLean

  Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees. We empower exceptional people to create extraordinary experiences together. Bring your whole self. The Role: At Medallia, we don't just implement software; we transform organizational culture through data. As a Consultant, your mission goes beyond technical configuration to become a strategic partner for our clients. Your primary value lies in your ability to interpret the wealth of information captured by Medallia, transforming it into critical insights that guide the client's business decisions and ensure they extract the maximum possible value from our platform. Responsibilities • Strategic Consulting & Insights: Analyze and interpret customer and employee experience data within the platform to identify trends, pain points, and growth opportunities. Present findings through compelling storytelling that drives executive action., • Maximizing Client ROI: Act as a trusted advisor to ensure the client isn't just "using the tool," but extracting real business value-optimizing processes and improving key performance indicators (KPIs) through the platform., • Value-Based Solution Design: Translate complex business objectives into sustainable technical architectures, ensuring every system configuration is directly linked to a desired business outcome., • Technical & Functional Health Management: Proactively oversee account performance, ensuring the technical solution evolves in lockstep with the client's strategic needs., • Cross-Functional Collaboration: Work closely with Product and Sales teams to align Medallia's capabilities with the long-term visions of the world's most influential brands., • Configuration & Testing: Configure the Medallia platform to meet customer requirements while supporting QA, client UAT, and launch processes Qualifications Minimum Qualifications: • 1+ years of experience in a client-facing, technical, professional services or closely related role, • Bachelor's degree, or equivalent experience, with demonstrated interest in technology, including comfort with technical concepts and self-guided learning Preferred Qualifications: • Technical experience including Javascript, HTML, XML, • Analytical Mindset: Proven ability to analyze large volumes of data and synthesize them into clear, actionable recommendations., • High-Impact Communication: Ability to present insights to C-suite executives, translating technical complexities into business language., • Results Orientation: An obsessive focus on client success and platform adoption as a driver of organizational change., • Growth-minded; desire for continuous learning and proactively driving initiatives for improvement, • Understanding of data transfer protocols such as SFTP, API, SSH Keys, PGP Keys, • Demonstrated exposure to the full software lifecycle from requirements, design, setup, to the review process, • Ability to understand, synthesize, and translate between business problems and technical concepts At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.

• Apex Focus Group LLC

  

  Part Time Work From Home Focus Group Panelist. Call Centre Agent Experience Not Required

  3 months ago

  McLean

  We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies. Earn up to $750 a week in your free time by providing feedback on everyday products and services. No prior experience is needed. If you're comfortable sharing your opinions, you're already qualified! Most research studies are conducted remotely from home, though some may be in-person. As a participant, you could also be among the first to try new products before they launch publicly. Apply today to check your eligibility. Openings are limited! • Up to $750 per week (amount varies by assignment type), • A smartphone, tablet, or computer with a camera, • A reliable internet connection, • Ability to follow instructions and provide thoughtful feedback, • Comfort participating in remote, part time studies, • No call centre agent experience required, • Be present at least 15 minutes before your scheduled session, • Complete required written and verbal tasks, • If needed, try out products or services ahead of your session If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance! Apply now and see if you qualify.

• Evolutionary Edge

  

  Entry Level Customer Service

  16 days ago

  McLean

  Job Description Benefits/Perks • Competitive Compensation, • Paid Time Off, • Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities • Identify the reason for the customer’s complaints or questions, collect relevant information, and provide solutions, • Refer to premade scripts for a variety of customer service topics, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Meet personal and team quotas, • Attend trainings to maintain up-to-date skills and knowledge Qualifications • High school diploma/GED, • Previous experience as a Customer Service Representative or in a similar role is preferred, • Excellent verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

• Professional Careers

  

  Remote Customer Service - Benefits Specialist (50k-90k per year)

  4 months ago

  McLean

  We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

• Professional Careers

  

  Benefits Customer Service Coordinator (50k-90k per year)

  4 months ago

  McLean

  We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first.

• Revolutional, LLC

  

  Strategic Account Manager

  1 day ago

  McLean

  Job Description Revolutional delivers advanced technology solutions and mission support to federal agencies across civilian, health, and national security environments. We apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes. We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy. Title: Strategic Account Manager – Veterans Affairs Location: Remote (located in DC area) Terms: Full-time Salary Range: $120,000 - $180,000 DOE Clearance: Qualified candidates must be US citizens and able to obtain a minimum of a Public Trust clearance Travel: Occasional Travel (up to 25%) Position Description Revolutional is seeking a Strategic Account Manager to support the growth of our Veterans Affairs (VA) portfolio. This role is responsible for developing customer relationships, identifying and qualifying new opportunities, shaping future requirements, and expanding the company's presence across the VA enterprise. The Strategic Account Manager serves as the primary market-facing representative for assigned VA organizations and mission areas. This individual will build customer intimacy, maintain awareness of organizational priorities and emerging initiatives, and help position the company to pursue opportunities aligned with strategic growth objectives. The ideal candidate combines strong relationship-building skills, knowledge of the VA environment, and the ability to connect customer needs with company capabilities. Success in this role will be measured by the development of qualified pipeline, expansion of customer relationships, identification of strategic opportunities, and contribution to long-term account growth. This position focuses primarily on customer engagement, opportunity identification, qualification, and shaping activities that occur before formal capture and proposal efforts begin. Responsibilities: In this role, a typical day will include: • Developing and maintaining relationships with VA customers, industry partners, and key stakeholders across assigned organizations and mission areas., • Building a deep understanding of customer priorities, strategic initiatives, funding trends, acquisition plans, and emerging mission requirements., • Identifying, qualifying, and shaping new opportunities aligned with company growth objectives and core capabilities., • Establishing regular engagement with customer organizations to improve market visibility, strengthen trust, and increase awareness of upcoming opportunities., • Attending industry events, customer meetings, and networking engagements to expand the company's presence within the VA ecosystem., • Monitoring acquisition forecasts, organizational changes, technology initiatives, and budget developments to identify potential growth opportunities., • Developing and maintaining account plans that document customer priorities, relationships, opportunity pipelines, and growth strategies., • Collaborating with business unit leadership, delivery teams, technical experts, and partners to align customer needs with company capabilities and solution offerings., • Supporting opportunity shaping activities by providing customer intelligence, competitive insights, stakeholder mapping, and market awareness., • Building and strengthening strategic partner relationships that support future growth opportunities and expanded capabilities., • Transitioning qualified opportunities into the capture process and supporting capture teams with customer insight and relationship continuity as opportunities mature., • Maintaining opportunity and customer engagement information within company pipeline and CRM systems. Requirements • 5+ years of experience in federal government business development, account management, customer engagement, program leadership, or related growth-focused roles., • 2+ years of experience supporting or working with the Department of Veterans Affairs (VA)., • Demonstrated experience building and maintaining customer relationships within federal agencies and leveraging those relationships to identify and qualify growth opportunities., • Experience identifying, qualifying, and shaping federal opportunities prior to solicitation release., • Strong understanding of federal acquisition processes and the business development lifecycle., • Proven ability to gather customer intelligence, understand mission priorities, and translate customer needs into actionable growth strategies., • Demonstrated ability to develop relationships and influence outcomes in environments where the individual does not have direct authority., • Strong verbal and written communication skills with the ability to engage executive-level stakeholders, customers, and industry partners., • Ability to work independently while coordinating across delivery, growth, technical, and corporate support organizations., • Experience developing and maintaining opportunity pipelines and supporting account growth strategies.d, • Ability to travel periodically within the Washington, DC metropolitan area and to customer locations as needed. Desired • Existing relationships within VA organizations, particularly within OIT, VHA, VBA, or enterprise modernization organizations., • Experience serving as an Account Manager, Client Executive, Business Development Executive, Customer Success Lead, or similar customer-facing growth role., • Demonstrated success identifying opportunities that progressed into qualified pipeline, capture efforts, or contract awards., • Experience building account plans, stakeholder maps, and customer engagement strategies., • Familiarity with VA budgeting, acquisition planning, and procurement forecasting processes., • Experience supporting growth efforts related to cybersecurity, cloud, data and analytics, AI, digital modernization, health IT, or enterprise IT services., • Experience developing and managing strategic teaming relationships with federal contractors, technology providers, and systems integrators., • Familiarity with federal market intelligence tools and pipeline management practices., • Experience working within matrixed organizations that require coordination across solution teams, recruiting, pricing, contracts, finance, and proposal organizations., • Shipley Business Development, Capture, or Proposal certifications; Certified Capture Manager (CCM); PMP; or other related professional certifications. #DICE #LinkedIn _ Here at Revolutional we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include: • Recognized as a Top 20 "Best Place to Work in Virginia", • Recipient of Department of Labor's HireVets Gold Medallion, • Great Place to Work Certification for five years running, • A Virginia Chamber of Commerce Fantastic 50 company, • A Northern Virginia Technology Council Tech 100 company, • Inc. 5000 list of fastest growing companies for eleven years, • Two-time SBA SBIR Tibbett's Award winner, • Virginia Values Veterans (V3) Certification We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Revolutional family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to • Traditional and HSA- eligible medical insurance plans, • 100% employer-paid dental and vision insurance options, • 100% employer-sponsored STD, LTD, and life insurance, • 5% 401(k) company matching, • Flexible-schedules and teleworking options, • Paid holidays and PTO Accrual Plans, • Paid Parental Leave, • Professional development and career growth opportunities, • Team and company-wide events, recognition, and appreciation-- and so much more! Check out our Revolutional | LinkedIn to find out a little more about who we are and if we are the right next step for your career! Revolutional is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Revolutional does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact HR@revolutional.com.