Shift Leader/Server- Holbrook
4 days ago
Holbrook
Full Job Description- MUST BE 21 YEARS OR OLDER
Key Responsibilities- $18 per Hour plus Daily Tips 1. Training & Team Development Conduct training for new front-of-house staff.
Ensure all team members follow service standards and restaurant protocols.
2. Opening & Closing Duties Execute and oversee opening and closing procedures.
Ensure the restaurant is fully prepared at open and secured at close.
3. Issue Reporting & Follow-Up Report shift issues promptly to the Personnel Manager.
Keep accurate records of any incidents or irregularities.
Track ongoing issues (maintenance, deliveries, customer credits, personnel) and follow up as needed.
4. Leadership & Communication Lead by example with professional behavior.
Resolve staff or customer conflicts efficiently.
Maintain healthy boundaries while staying approachable and supportive.
5. Time Management & Cleanliness Ensure all daily tasks are completed on time.
Maintain a clean, safe, and organized workspace.
6. Inventory & Tip Management Conduct inventory checks and manage FOH stock lists.
Oversee tip distribution and communicate FOH supply needs to the kitchen manager.
7. Customer Service & Sales Manage and resolve customer complaints when needed.
Actively promote tequilas, desserts, specials, and events.
Encourage upselling among the service staff.
8. Collaboration & Management Work closely with senior management to meet goals and uphold restaurant standards.
Core Values Honesty: Be transparent and act with integrity at all times.
Responsibility: Take ownership of duties and follow through effectively.
Commitment: Show dedication to the team and contribute to a positive work environment.
Qualifications Prior supervisory experience in a restaurant setting.
Strong leadership, communication, and organizational skills.
Ability to multitask and work under pressure.
Knowledge of front-of-house operations (kitchen knowledge a plus).
A team-oriented mindset with a strong work ethic.
Job Types: Full-time, Part-time Pay: $18.00 per hour Benefits: Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Kimberly —Active 1 day ago
