Online Men's Fashion Retailer•1-10 employees
Hiring on JOB TODAY since December, 2025
We are an online retailer specializing in men's garments since 2017.
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Job description: We are an online retailer specializing in men's garments, established in 2017. We are looking for a Customer Service Representative to join our team. The successful candidate will be responsible for answering incoming phone calls from customers, utilizing company policies to solve customer issues, and directing calls to the managerial team when necessary. Our Customer Service Representatives are often the first point of contact for customers' problems. Hence, we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions. Responsibilities: Respond to incoming calls from customers. Handle complaints from customers. Confer with department managers to obtain additional information or clarification. Familiar with Microsoft Office; Enter data into the computer from documents. Use a computer to obtain information from the Internet or other databases, such as a database of customer information. Print and distribute customer-related information to others within the company. Job Type: Full-time Benefits: On-the-job training Paid time off Work Location: In person
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DUTIES & RESPONSIBILITY FOR THIS REMOTE POSITION: • Respond to emails and phone calls, • Schedule meetings, • Prepare spreadsheets and keep online records, • Organize calendars and mail handling, • Create presentations, as assigned, • Address employees administrative queries, • Provide service as first point of contact.
Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.
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At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Michaels is an Equal Opportunity Employer. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity.