Front Office Receptionist
2 days ago
Huntington
We are a reputable, patient-centered independent orthopedic practice dedicated to providing compassionate and comprehensive healthcare. We are seeking a friendly, organized, and professional Front Office Administrator to be the first point of contact for our patients and help support the daily operations of our office. ** Job Description**
As the Front Office Administrator, you will be responsible for greeting patients and visitors in a warm and courteous manner, answering incoming calls, scheduling appointments, and managing patient inquiries. You will verify insurance, collect co-pays, process payments, and maintain accurate and up-to-date patient records using our electronic medical system (EMR). Your role will also involve preparing and organizing charts for daily appointments, coordinating with clinical staff to ensure smooth patient flow, handling incoming and outgoing correspondence (including faxes and mail), and performing general administrative tasks such as scanning, filing, and data entry. Qualifications
The ideal candidate will have a high school diploma or equivalent, with additional certification in medical administration being a plus. You should have at least one year of experience in a front desk or administrative role, preferably in a medical office setting. Familiarity with electronic medical records (such as Compulink, Epic, Athena health, or similar platforms) is strongly preferred. Strong verbal and written communication skills, excellent organizational ability, attention to detail, and a professional, friendly demeanor are essential for success in this role. You must also be comfortable handling multiple responsibilities in a fast-paced environment and committed to providing outstanding customer service. Spanish speaking a plus.