Progressive Option Support Services

Full job description Overview Call Center & Front Desk Representative – Boutique Ophthalmology Practice Be the first impression of excellence in eye care We are a high-end, patient-centered ophthalmology and refractive surgery practice seeking an experienced Call Center Representative to join our team. This is a critical front-line role. You will be the first point of contact for patients and responsible for managing their journey from initial inquiry through consultation and surgery. This position requires exceptional organization, strong communication skills, and meticulous scheduling accuracy in a fast-paced medical environment. This is not an entry-level role. Prior medical scheduling and insurance experience are required. Who We’re Looking For Strong, confident communicator with polished phone presence Highly organized and detail-driven Comfortable discussing insurance and patient financial responsibility Calm under pressure and proactive in problem-solving Patient-first mindset with a commitment to excellence Key Responsibilities Serve as the primary point of contact for patients, delivering a warm, professional, and confident experience across phone and email Take full ownership of the provider schedule, ensuring accuracy, thoughtful appointment placement, and overall schedule integrity Demonstrate a strong understanding of patient flow, visit types, testing requirements, consultation timing, and surgical coordination Schedule, confirm, and adjust appointments proactively to support smooth clinical operations and an exceptional patient experience Verify insurance eligibility and benefits, clearly communicating coverage and financial expectations to patients Collect, document, and manage patient demographic information, prior authorizations, and required medical documentation with precision Coordinate consultation and surgical readiness, ensuring patients, providers, and supporting teams are aligned and prepared Required Qualifications Minimum 5+ years of scheduling experience in a medical office Strong knowledge of insurance verification, benefits, and prior authorizations Experience using Practice Plus, Nextech, or another Practice Management (PM) system High-volume patient interaction experience (phone, email and text) Extremely organized, detail-oriented, and diligent with scheduling Preferred Executive Assistant experience Spanish speaking Ophthalmology or surgical practice experience If you thrive in a structured medical environment and take pride in accurate scheduling and strong patient communication, we encourage you to apply. Pay: $20.00 - $28.00 per hour Benefits: 401(k) Health insurance Paid time off Work Location: In person

Location: New York City Position: Full-time or Part-time Reports to: Director of NYC Global Center Are you highly organized, adaptable, and interested in supporting the operations and growth of a dynamic international education organization? NYC Global Center is seeking a thoughtful, capable, and proactive English–Korean Bilingual Executive Assistant to work directly with the Director in supporting multiple school locations and organizational initiatives. This role is for a growth-oriented position for someone who enjoys multitasking, strategic coordination, problem-solving, and learning how educational organizations operate behind the scenes. The Executive Assistant will support daily operations, assist with special projects, coordinate communication across teams, and help turn ideas into action efficiently and professionally. The ideal candidate is highly organized, dependable, and eager to grow professionally while working closely with leadership. Candidates with backgrounds in marketing, finance, education, business, or related fields are especially encouraged to apply. This position is intentionally broad and designed to evolve over time. As capability, judgment, and reliability are demonstrated, the Executive Assistant may gradually take ownership of recurring initiatives, operational areas, or strategic projects while continuing to support organizational operations. Responsibilities Provide direct day-to-day support to the Director across multiple operational priorities and school locations Assist with planning, coordination, and execution of special projects and organizational initiatives Help organize schedules, documents, reports, meetings, and follow-up tasks Support communication and coordination across departments and campuses Maintain organized spreadsheets, records, reports, and filing systems Assist with operational, administrative, financial, and logistical tasks as priorities shift Support marketing-related projects, outreach efforts, and strategic initiatives Help monitor workflows and ensure projects move forward smoothly and efficiently Communicate professionally with staff, students, partners, and external contacts when needed Step in proactively where support is most needed Qualifications Bachelor’s degree required Recent college graduates and master’s degree graduates are welcome to apply School will provide training for the right candidate Fluent in English and Korean (spoken and written) 1–3 years of professional experience preferred, though strong entry-level candidates are encouraged to apply Strong organizational skills and attention to detail Comfortable working with Microsoft Office, spreadsheets, digital platforms, and AI-driven workplace tools and technologies Able to manage multiple priorities in a fast-paced environment Marketing strategy knowledge or financial background is a strong plus Education industry experience is a plus Traits & Skills Highly organized, dependable, and proactive Strong problem-solving and critical-thinking abilities Excellent time management and prioritization skills Professional and respectful in all interactions Adaptable and calm under pressure Strong sense of urgency and accountability Eager to learn, grow, and take on increasing responsibility Able to handle sensitive information with discretion and confidentiality Comfortable supporting a wide variety of operational and strategic projects Candidates from diverse academic and professional backgrounds — including marketing, finance, business, education, communications, arts, or humanities — are encouraged to apply. Growth & Development This role is designed to grow with the right candidate. Over time, and with demonstrated capability and trust, the Executive Assistant may take increasing ownership of operational areas, strategic initiatives, or management responsibilities while working closely with the Director. Compensation & Benefits Salary: $55,000 – $70,000 annually, based on experience and qualifications Professional development and growth opportunities Supportive and collaborative work environment Opportunity to work closely with leadership and gain hands-on operational experience Schedule & Location Full-time or part-time available Monday–Friday schedule Work across multiple NYC school locations as needed Pay: $55,000.00 - $70,000.00 per year Benefits: Paid time off Parental leave Retirement plan Work Location: In person

Looking for an Individual that is in the NYC area that is familiar with Google Docs, word and google share drive. As well as has social media skills and research skills. Good with organization and multi tasking and is comfortable with communicating.

A creative production studio needs a sharp, resourceful producer assistant to handle the get-it-done side of my work. What you'll actually do: • Research vendors, get quotes, place orders, • Coordinate production, • Follow up with collaborators and chase deliverables, • Execute one-off production tasks as they come up, • Find solutions when something needs to happen fast Who are we looking for: • Highly self-directed, doesn't need hand-holding, • Comfortable making calls, chasing vendors, and pushing things forward, • Fast at research and decisive, • Strong written communication

Looking for a friendly front desk receptionist to: • check in, check out patients;, • to collect payments when patient check out;, • schedule & confirm appointments;, • verify insurance coverages & send insurance claims Need to be fluent in English, and Chinese (preferred) Experience preferred but not necessary.

Join Our Team as a Front Office Coordinator in a Dental Practice! Are you passionate about providing excellent patient care in a welcoming environment? We are seeking a motivated Front Office Coordinator to join our friendly team in a busy general dental practice. This full-time position is ideal for someone with at least two years of experience in a dental office setting, specifically in a single-doctor practice. In this role, you will be responsible for managing patient schedules, handling dental records, and interacting with patients to ensure a smooth and efficient front office experience. Familiarity with DentiMax scheduling software is a plus, though we offer paid training to help you get accustomed to our systems. We prioritize our staff's well-being, offering one hour for lunch each day and plenty of on-street parking for your convenience. Additionally, our benefits package includes paid vacation and personal days, allowing you to maintain a healthy work-life balance. As we prepare for the retirement of our current front office coordinator, we are looking for someone who is friendly, organized, and ready to be a vital part of our practice. Join us and help create a positive atmosphere for our patients! We offer a flexible salary that reflects your experience. Don't miss the opportunity to make an impact!

Join our small, friendly skin care clinic on the Upper West Side as a part-time Personal Assistant (PA). We are looking for someone organized and welcoming to help manage our day-to-day activities. Responsibilities include: • Managing email correspondence (checking and responding), • Supporting daily operations while delivering excellent customer service, • Maintaining a clean, welcoming environment, • Assisting with social media content and basic administrative tasks (preferred), • Requirements:, • Reliable, detail-oriented, and professional, • Schedule:, • Part-time, 4 days per week, 11pm–5pm, • This is not remote job

Join our small, friendly skin care clinic on the Upper West Side as a part-time Personal Assistant (PA). We are looking for someone organized and welcoming to help manage our day-to-day activities. Responsibilities include: • Managing email correspondence (checking and responding), • Supporting daily operations while delivering excellent customer service, • Maintaining a clean, welcoming environment, • Assisting with social media content and basic administrative tasks (preferred), • Requirements:, • Reliable, detail-oriented, and professional, • Schedule:, • Part-time, 4 days per week, 11pm–5pm