Associate Patient Care Coordinator
8 days ago
Cedarhurst
Optum NY/NJ, is seeking anAssociate Patient Care Coordinatorto join our team inCedarhurst, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be whileCaring. Connecting. Growing together. Optum Pediatrics Cedarhurst,part of Optum,has an immediate opening for a friendly, patient focused and detailed orientedAssociate Patient Care Coordinatorto join our team.The Associate Patient Care Coordinatoris responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule:This is a 37.5-hour work week, Sunday 8:30 to 2:00 pm, Monday through Thursday 12:00 pm to 8:00 pm.The schedule will be determined by the hiring manager upon hire. Location:571 Chestnut Street, Cedarhurst, NY 11516 Primary Responsibilities: • Greets patients as they arrive and manage appropriate standard wait times, • Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents, • Collects co-payments, co-insurance, and deductibles and issues receipts, • Processes walk-in patients and visitors, • Answers phones and schedules appointments, • Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed, • Manages medical records (maintains, files/scans, prepares for schedule), • Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc., • Establish and maintain effective working relationships with patients, employees, and the public, • Ability to cover other offices if needed, • Ability to be cross trained as a Medical Assistant (MA), • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Required Qualifications: • High School Diploma/GED (or higher), • 1+ years of customer service or healthcare related experience, • Ability to cover other offices if needed, • Ability to be cross trained as a Medical Assistant (MA), • Ability to work 37.5-hour work week, • Sunday 8:30 to 2:00 pm, • 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records, • Experience working with an electronic health record (EPIC), • Knowledge of medical terminology, • Ability to work independently and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to be empathetic and kind towards patients, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED
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