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• Dallas Arboretum & Botanical Garden

  

  Representative, Guest Experience Customer Service

  25 days ago

  Dallas

  Job DescriptionDescription: JOB SUMMARY: The Representative, Guest Experience Customer Service plays a key role in creating a welcoming and memorable experience for all Dallas Arboretum guests. This position provides high-quality customer support via phone call, assists with ticketing and general inquiries, and upholds departmental standards and Arboretum policies. This role is telework eligible, while maintaining availability for required onsite meetings and support. This is a Seasonal position. ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO: • Provide friendly, professional, and courteous service to guests over the phone, • Assist guests with ticket purchases, reservations, and related inquiries, • Respond to general questions regarding the garden, events, memberships, and policies, • Accurately communicate and consistently enforce Dallas Arboretum policies and procedures, • Troubleshoot and resolve guest concerns while maintaining a positive and solution-oriented approach, • Utilize computer systems and ticketing platforms to manage guest transactions and information, • Collaborate with team members and supervisors to ensure exceptional guest service standards, • Perform additional duties as assigned to support Guest Experience and organizational needsRequirements: SKILLS AND QUALIFICATIONS Required Qualifications • High school diploma or G.E.D., • Excellent verbal and written communication skills, • Strong customer service and interpersonal skills with a guest-focused mindset, • Proficiency with computers, including Microsoft Office products, • Ability to multitask and remain calm and professional in a fast-paced environment Preferred Qualifications • Prior customer service or guest relations experience, • Experience handling customer inquiries, • Ability to work a rotating schedule, including weekends, holidays, and seasonal evening hours Telework Requirements • This position is eligible for telework; however, candidates must reside within the Dallas–Fort Worth Metroplex, • Availability to attend required meetings, training sessions, or support shifts onsite at the Dallas Arboretum is mandatory

• Nothing Bundt Cakes #182

  

  Guest Service Representative

  26 days ago

  Dallas

  Job DescriptionAt Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. But it gets even better: • We close early so you can enjoy your evenings., • We offer flexible work schedules., • We’re keeping it casual. T-shirts and sneakers are where it’s at!, • Cake discounts. Yummm!, • You don’t have to be 18 to work here, so students can join us., • This job is fun. It’s literally a piece of cake!, • This is a great place to make new friends!, • You’ll get trained. Not only on crafting cake, but on growing your career., • We love to celebrate and bring joy to the community. Apply now. Joy is the job.

• Hotel Equities

  

  Guest Services Representative Courtyard Dallas Texas

  16 days ago

  Dallas

  Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Services Representative for the Courtyard Dallas Texas Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

• Sherwin-Williams

  

  Bilingual Customer Service Specialist (Spanish)

  8 days ago

  Dallas

  Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #707505, located at: 2772 N Henderson Ave Dallas, TX 75206 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: _ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at _. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Ensure high levels of customer satisfaction through excellent sales service, • Assist customers in person and over the phone by determining needs and presenting appropriate products and services, • Build productive trust relationships with wholesale and retail customers, • Process sales transactions accurately and consistent with policies and procedures, • Follow and achieve sales goals on a monthly, quarterly, and yearly basis, • Maintain precise work order files and formulas, • Pull appropriate products from the sales floor or warehouse, • Tint and mix products, as needed, to customer specifications, • Stock shelves and set up displays, • Clean store equipment, • Load/unload delivery trucks, • Assist in making deliveries, as needed, • Maintain in-stock and presentable condition assigned areas, • Remain knowledgeable on products offered and discuss available options, • Comply with inventory control procedures, • Suggest ways to improve sales Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must be able to read, write, comprehend, and communicate in English, • Must be able to read, write, comprehend, and communicate in Spanish, • Must have a valid, unrestricted Driver’s License, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation, • If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal, • If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications:, • Have at least a High School diploma or GED, • Have at least one (1) year of experience working in a delivery, retail, or customer service position, • Have previous work experience selling paint and paint-related products, • Have previous work experience operating tinting and mixing equipment #SHWSalesBL

• Chellecomm LLC

  

  Call Center Job Fair - Wednesday - July 15th, 2026

  6 days ago

  Dallas

  Job Description Chellecomm LLC Job Fair – Immediate Openings Are you motivated, energetic, and ready to build a rewarding career? We're seeking talented individuals to join our Merchant Services team! Job Fair Hours: • 10am to 4pm, • On-the-Spot Interviews, • Same-Day Hiring Opportunities Now Hiring: • Sales Representatives, • Lead Generators, • Front Desk Receptionist What We Offer: • Competitive Base Pay + Uncapped Commissions, • Performance Bonuses & Incentives, • Paid Training, • Career Growth Opportunities, • Fun, Team-Oriented Environment, • Full-Time Positions, • Weekly Pay What We're Looking For: • Positive attitude and strong work ethic, • Excellent communication skills, • Sales or customer service experience is a plus—but not required, • Ability to work in a fast-paced environment, • Goal-oriented individuals who enjoy helping businesses save money Company DescriptionChellecomm LLC is a powerhouse in the payments industry. Proficient in the merchant services industry, we are an innovative provider, pro-business advocate and payments acquirer that is transforming the financial services industry one payment at a time. As we are expanding our reach, adding new locations across the states, we are looking for good people to grow with us in the building up of the credit and debit card processing industry.Chellecomm LLC is a powerhouse in the payments industry. Proficient in the merchant services industry, we are an innovative provider, pro-business advocate and payments acquirer that is transforming the financial services industry one payment at a time. As we are expanding our reach, adding new locations across the states, we are looking for good people to grow with us in the building up of the credit and debit card processing industry.

• A-Star Heat & Air

  

  Call Center Representative

  25 days ago

  Dallas

  Job Description Company Overview A-Star Heating & Air Inc. has been a trusted leader in the home services industry since 1996, proudly serving the Dallas-Fort Worth area. We specialize in providing top-quality plumbing, electrical, heating, ventilation, and air conditioning solutions. Our commitment to honest and high-quality work sets us apart as we strive to exceed customer expectations. ⭐ Customer Service Representative Astar Heating & Air Inc. | HVAC · Plumbing · Electrical Ready to make a difference with every call? Join our team at Astar Heating & Air Inc., where you'll be the friendly, knowledgeable voice that connects our customers to exceptional home service solutions. We’re a family-oriented company, and your role will be key in creating positive first impressions and long-term relationships. Schedule: Tuesday- Saturday 9am-6pm What You’ll Do: • Be the first point of contact for customers via phone and email (inbound + outbound)., • Answer questions and provide accurate info about our HVAC, plumbing, and electrical services., • Schedule service and installation appointments with precision and care., • Resolve customer concerns with empathy and professionalism., • Keep detailed records of customer interactions and service requests., • Work closely with teammates to improve service and customer satisfaction., • Stay up to date on company offerings and industry trends to better support clients. What You Bring: • Customer service experience, ideally in HVAC, plumbing, or related trades., • Excellent phone and communication skills – you’re confident, clear, and courteous., • Problem-solving mindset – you listen first and offer effective solutions., • Proficiency with basic computer/data entry tasks., • Bonus points for sales experience or Spanish-speaking ability!, • Organized, detail-oriented, and ready to thrive in a fast-paced team. Why Astar? We’re not just fixing homes—we’re building trust. At Astar, you’ll join a team that supports one another, values professionalism, and treats every customer like family. If you're passionate about helping people and love working in a dynamic, service-driven environment, we want to hear from you! Don't miss out on all the great benefits that Astar offers; like FREE medical insurance, benefits: Dental & Vision insurance, Matching 401K 6%, PTO and Paid Holidays. Apply today and take the first step toward a rewarding role with Astar Heating & Air Inc.! Company DescriptionWe specialize in providing high-quality services in plumbing, HVAC and electrical services. Our commitment to honesty and excellence drives us to deliver the best equipment and service to our valued clients. Astar’s mission is to always provide HONESTY in every solution, while delivering the highest QUALITY in service and installations.We specialize in providing high-quality services in plumbing, HVAC and electrical services. Our commitment to honesty and excellence drives us to deliver the best equipment and service to our valued clients. Astar’s mission is to always provide HONESTY in every solution, while delivering the highest QUALITY in service and installations.

• MCI Careers

  

  CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)

  19 days ago

  Dallas

  Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

• MCI Careers

  

  Call Center Customer Service Representative

  6 days ago

  Dallas

  Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you friendly, patient, and passionate about helping others? Do you thrive in fast-paced environments and enjoy solving problems? If so, we’d love to have you on our team! We’re looking for Customer Service Representatives to deliver exceptional support to our clients. In this role, you’ll assist customers with inquiries, provide technical support, and offer product recommendations all while ensuring a best-in-class customer experience. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Answer incoming calls and respond to customer inquiries., • Provide accurate information about products and services., • Resolve customer complaints and issues efficiently., • Document all interactions in the CRM system., • Follow up with customers to ensure satisfaction., • Adhere to company policies and quality standards., • Collaborate with team members to improve service delivery. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older., • High school diploma or GED required., • Fluent in English and Spanish., • Excellent communication and interpersonal skills., • Ability to handle high call volumes and multitask., • Strong attention to detail and organizational skills., • Previous customer service experience is preferred.