Inside Distributor Sales Representative
2 years ago
Yonkers
Job Description BASIC FUNCTIONS As an Inside Distributor Sales Representative at Blue Raven Solutions, you play at pivotal role in ensuring our customers receive exceptional service and support. This entry-level position is designed for individuals with a passion for sales, excellent communication skills, and a positive attitude. Your primary responsibilities include quoting prices for in-stock items, managing a designated customer base, responding to heavy email and phone inquiries, and processing sales orders with precision. This individual has the responsibility and authority to carry out assigned tasks. SPECIFIC DUTIES · Support the creation/building of long-term relationship with customers. · Performs order entry, reviews and processes orders, and create credit requests. · Create processes and maintain a variety of reports pertaining to specific clients. · Provide timely and accurate quotes for in-stock items. · Respond promptly to heavy email and phone activity, demonstrating a positive, friendly, and helpful attitude in all customer interactions. · Manage a defined customer base, establishing and maintaining strong relationships by proactively addressing customer needs and providing tailored solutions. · Efficiently process sales orders, ensuring accuracy and timely delivery while collaborating with various teams. · Interfaces with clients, account managers and internal departments to assist in resolving client-related administrative issues. · Identifies delays or problem areas, and suggests solutions for resolving issues. · Gather competitive information, and provide feedback on customer satisfaction, as well as recommendations to improve procedures. · Provide essential administrative support to the sales team. · Maintain customer database. · Help track individual customer quality and delivery ratings. · Comply with all customer quality requirements. · Support a safe work environment, using safety equipment, ensure safety equipment used in the areas is proper, safe, and used in a productive manner. · Follow established departmental policies, procedures, objectives, and safety standards. · Perform other related duties and personnel backups as assigned and contributes to team effort. STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. EDUCATION / EXPERIENCE / COMPENTENCY · High School Diploma – College education preferred. · Strong Microsoft Outlook skills · Strong attention to detail. · Strong follow-up and closing skills to drive sales opportunities to completion. · Customer empathy/ Superior customer service skills. · Highly organized. Job Type: Full-time Salary: $60,000.00 - $75,000.00 per year Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • 8 hour shift, • Day shift Blue Raven Solutions, headquartered in Morristown, NJ and having decades of operating experience, provides tech-enabled, scaleable supply chain management solutions to over 80 OEM partners and a growing list of military customers including the Defense Logistics Agency (DLA), US Navy, US Army and more. Operating through two divisions, CTG and Triman, the Company provides a broad range of solutions including distribution, program management, obolesence management, counterfeit avoidance, kitting and engineering services in support of mission critical components and systems across a wide variety of long-life military programs. This combination of solutions is supported by the Company’s proprietary, industry leading SEDNATM Analytics platform which drives data-informed decisions and outcomes while keeping fleets operational, ready, and safe.Blue Raven Solutions, including Triman Industries, Inc., and Crestwood Technology Group, LLC (collectively, the “Company”) is a portfolio company of AE Industrial Partners, LP (“AEI”), a private equity firm specializing in aerospace, defense & government services, space, power & utility services, and specialty industrial markets. Since August 2019, AEI in partnership with the Company’s management team and other shareholder partners, has been strategically building a unique platform of scale serving the complex military aftermarket with a broad set of capabilities that enable OEMs to increase sales, performance and productivity while allowing military customers to minimize program risks and costs.\r\n\r\nBlue Raven Solutions, headquartered in Morristown, NJ and having decades of operating experience, provides tech-enabled, scaleable supply chain management solutions to over 80 OEM partners and a growing list of military customers including the Defense Logistics Agency (DLA), US Navy, US Army and more. Operating through two divisions, CTG and Triman, the Company provides a broad range of solutions including distribution, program management, obolesence management, counterfeit avoidance, kitting and engineering services in support of mission critical components and systems across a wide variety of long-life military programs. This combination of solutions is supported by the Company’s proprietary, industry leading SEDNATM Analytics platform which drives data-informed decisions and outcomes while keeping fleets operational, ready, and safe.
Jessica L.Active 13 hours ago