Apogee Therapeutics

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• Sobi

  

  Hematology Clinical Account Manager/ Sr. Clinical Account Manager - Chicago South

  8 days ago

  Waltham

  Job DescriptionCompany Description Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application! At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients. Our mission and culture at Sobi North America get us excited to come to work every day, but here are a few more reasons to join our team: • Competitive compensation for your work, • Generous time off policy, • Opportunity to broaden your horizons by attending popular conferences, • Emphasis on work/life balance, • Collaborative and team-oriented environment, • Making a positive impact to help ultra-rare disease patients who are in need of life saving treatmentsJob Description The Clinical Account Manager (CAM) acts as the primary customer contact for sales demand creation by executing marketing strategy and promoting Sobi products as lead by the Regional Sales Director. In this strategic role, the CAM provides current and comprehensive clinical knowledge of Sobi’s products and effectively communicates the on-label clinical benefits of the products. As a sales leader, the CAM is expected to achieve territory sales by executing Plan of Action (POA) marketing strategies, which includes delivering branded sales messages to customers, representing Sobi at local meetings, and achieving or exceeding sales targets. *Please note this is a remote position but candidate must reside within the territory • Responsible for representing Sobi’s products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales goals within a specific geographic area and actively promotes the appropriate use of Sobi products to healthcare professionals in accordance with all Corporate, PhRMA, and OIG guidelines, • Comprehensive understand of Sobi and competitor products in their therapeutic area, and an in-depth knowledge of the disease states., • Develops and implements a territory business plan to meet customer needs and achieve sales goals and weekly analysis of territory sales data to help prioritize physician targeting and ensure accurate reporting of physicians, • Strict compliance with all regulatory agencies, state, and federal law is required., • Prepares territory budget plans for customer contacts, local symposia, and other miscellaneous external expenditures, • Assists in the identification and resolution of issues and opportunities and communicates proactively to sales and marketing management., • Reports all adverse events to Sobi’s Drug Safety department as appropriate per required guidelines, • Performs all administrative functions require of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc.Qualifications, • Located within the territory, • BA/BS in business or science, • Minimum of 5 years’ with dedicated hospital selling experience in the Pharmaceutical or Biotechnology industry, with minimum of 3 years’ specialty sales experience in the Pharmaceutical or Biotechnology industry, • A CAM will have a minimum of 3 years’ of biologics sales experience that will utilize a specialty pharmacy or 8 years with dedicated hospital selling experience. Experience with a transition of care/patient journey process from the hospital to the outpatient setting, • Demonstrated history of high sales performance, • Experience with single source pharmacies, reimbursement programs, managed care, and formulary, • Strong work ethic, ability to develop priorities, and manage time appropriately in a large, assigned geography., • Travel within the assigned territory, including overnights, which could be as high as 40-50% in some cases. Must be based in, or located near given geographic territory (relocation will not be provided), • This individual will also be responsible for accurately performing all administrative functions require of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc., and travel within the assigned territory, including overnights, which could be as high as 40-50% in some cases. Must be based in or located in close proximity to given geographic territory (relocation will not be provided). Additional Information Compensation and Total Rewards at Sobi At Sobi, we are dedicated to providing our employees with a comprehensive and industry-competitive total rewards package. Our compensation philosophy is designed to recognize and reward talent, ensuring that your contributions are valued and reflected in your overall rewards. Your total compensation at Sobi goes beyond just your base salary and annual bonus. It also includes a robust suite of benefits, such as: • A competitive 401(k) match to support your financial future., • Tuition and wellness reimbursements to invest in your personal and professional growth., • A comprehensive medical, dental, and vision package to prioritize your health and well-being., • Additional recognition awards to celebrate your achievements. The base salary range for this role is 170,000– 210,000. Each individual offer will be determined based on several factors, including your experience, qualifications, and location. Additionally, this role is eligible for both short-term and long-term bonuses, as outlined in the plan details. All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease. Why Join Us? We are a global company with over 1,900 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we’re ready to take on the world’s diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others’ lives because that’s exactly what we do here. If you’re seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you. We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff. Sobi Culture At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them. As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can’t change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth. An Equal Opportunity Employer Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by sending an email to irina.conc@sobi.com Know Your Rights

• Demo Company

  

  Account Manager

  2 years ago

  Waltham

  Job Description Job Summary: We are seeking a dynamic and results-oriented Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of client accounts, ensuring exceptional service delivery and fostering strong client relationships. This role requires an individual with excellent communication skills, strategic thinking, and a proactive approach to problem-solving. Key Responsibilities: • Client Relationship Management: Build and maintain strong, long-lasting client relationships through regular communication, meetings, and follow-ups., • Account Oversight: Act as the primary point of contact for assigned accounts, understanding client needs and ensuring alignment with company offerings., • Strategic Planning: Develop and implement strategies to enhance client satisfaction, retention, and growth within the assigned accounts., • Project Management: Collaborate with cross-functional teams to manage project timelines, deliverables, and budgets, ensuring successful execution of client projects., • Reporting and Analysis: Monitor account performance and provide regular updates and reports to clients and internal stakeholders. Analyze data to identify trends and opportunities for improvement., • Problem Resolution: Address any issues or challenges clients may face promptly, seeking solutions that meet both client and company objectives., • Upselling and Cross-Selling: Identify opportunities for additional products or services that would benefit clients and contribute to overall company growth., • Market Knowledge: Stay informed about industry trends, competitive landscape, and market conditions that may affect client accounts. Qualifications: • Bachelor's degree in Business Administration, Marketing, or a related field., • [X]+ years of experience in account management, client services, or a related role., • Proven track record of managing client accounts and developing strong client relationships., • Excellent verbal and written communication skills., • Strong organizational and multitasking abilities., • Proficiency in CRM software and Microsoft Office Suite., • Analytical mindset with a focus on problem-solving and strategic planning., • Ability to work independently and as part of a team. Why Join Us: • Competitive salary and performance-based bonuses., • Comprehensive benefits package, including health, dental, and retirement plans., • Opportunities for professional development and career growth., • A supportive and inclusive work environment., • [Any other perks specific to the company, such as flexible work hours, remote work options, team-building activities, etc.] How to Apply: Interested candidates should send their resume and a cover letter to [insert contact email or application link]. Please include "Account Manager" in the subject line of your email. We look forward to hearing from you! We celebrate diversity and are committed to creating an inclusive environment for all employees.

• GL1

  

  Customer Service - Work from Home $45 per hour

  2 months ago

  Waltham

  Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

• GL1

  

  Remote Customer Service Representative $45 per hour

  2 months ago

  Waltham

  Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

• GL1

  

  WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

  2 months ago

  Waltham

  Telecommute (you can work from home, work or school). Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses). There is no

• Professional Careers

  

  Benefits Customer Service Coordinator (50k-90k per year)

  4 months ago

  Waltham

  We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

• Easton Pool & Spa Inc

  

  Customer Service Representative

  7 days ago

  Waltham

  Job Description Position Overview Easton Select Group is seeking a customer-focused and detail-oriented Customer Service Representative to support customers across our growing pool service, construction, and backyard leisure operations. This role is responsible for handling customer inquiries, resolving service-related issues, supporting scheduling coordination, and providing exceptional customer support throughout the customer experience lifecycle. The Customer Service Representative serves as a key communication link between customers, operations teams, service technicians, and leadership to ensure timely responses, accurate information, and a positive customer experience. This position plays an important role in maintaining customer satisfaction and supporting long-term customer relationships. The ideal candidate is organized, professional, and comfortable operating in a fast-paced service environment with strong communication and problem-solving abilities. Core ResponsibilitiesCustomer Support & Communication • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels, • Assist customers with questions related to pool services, maintenance, repairs, products, scheduling, and billing, • Provide customers with accurate information regarding services, timelines, and next steps, • Maintain a professional and customer-first approach during all customer interactions, • Follow up with customers to ensure satisfaction and resolution of service requestsService Coordination & Administrative Support, • Coordinate with Operations, Service Technicians, and field teams to support scheduling and customer communication, • Accurately document customer interactions, service requests, and updates within CRM or scheduling systems, • Assist with service appointment coordination, routing updates, and customer notifications, • Support order processing, service documentation, and administrative workflows as needed, • Maintain organized and accurate customer records and communication logsIssue Resolution & Customer Experience, • Troubleshoot and resolve basic customer concerns related to services, scheduling, products, or billing, • Escalate complex service or technical issues to the appropriate operational or management teams, • Support customer retention efforts through responsive communication and proactive follow-up, • Identify recurring customer concerns and communicate trends to leadership for operational improvement, • Help ensure a positive and consistent customer experience across all service interactionsCross-Functional Collaboration, • Partner with Customer Service, Operations, Sales, and field leadership teams to support efficient service delivery, • Assist with customer onboarding for new services and maintenance programs, • Support process improvement initiatives related to communication workflows and customer service operations, • Participate in team meetings, training sessions, and operational support initiatives as neededQualifications, • High school diploma or equivalent required, • Previous customer service, administrative, or support experience preferred, • Strong verbal and written communication skills, • Strong organizational and multitasking abilities, • Proficiency in Microsoft Office Suite and basic computer systems, • Ability to work effectively in a fast-paced environment, • Professional demeanor with strong customer service and problem-solving skillsPreferred Qualifications, • Experience within pool service, home services, construction, retail, HVAC, plumbing, or related industries preferred, • Familiarity with CRM systems, scheduling software, or dispatching platforms, • Basic understanding of pool products, equipment, or maintenance terminology is a plus, • Bilingual abilities preferred, • Experience supporting multi-location operations or service teams is a plusAbout Us Easton Select Group is a Massachusetts-based company specializing in pool services and backyard leisure products. Built on a 50-year legacy as a second-generation family business, Easton Select Group is recognized for quality, operational excellence, and innovation. The company operates a diversified portfolio of brands, providing tailored pool products, services, and expertise for homeowners nationwide. Easton Select Group continues to grow through strategic acquisitions, strengthening its ability to deliver industry-leading service and support across a highly fragmented market. What We Offer • 9 paid holidays, • Paid vacation and sick time, • Employer-matched 401(k), • Employer-paid life insurance, • Optional supplemental life insurance, • Medical, dental, and vision insurance plansEqual Opportunity Employer We are proud to be an Equal Opportunity Employer and are committed to fostering a diverse, equitable, and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.

• Professional Careers

  

  Remote Customer Service - Benefits Specialist (50k-90k per year)

  4 months ago

  Waltham

  We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!