Quincy Oakland Associates

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• California Department of Corrections and Rehabilitation

  

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  18 days ago

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• AllClear Plumbing Pros

  

  Office Manager

  21 days ago

  Laguna Hills

  Job Description We are new plumbing company in the Orange County area dedicated to delivering exceptional service to residential and commercial clients. We pride ourselves on quality workmanship, reliability, and professionalism. We are seeking a highly organized and proactive Office Manager to oversee day-to-day office operations, support our team, and ensure smooth business functions. Position Overview The Office Manager will play a critical role in supporting both the plumbing and restoration divisions by managing administrative operations, customer service, payroll, scheduling, and new employee onboarding/training. The ideal candidate will have prior experience in the plumbing, restoration, or construction industries, with strong leadership, communication, and organizational skills. Key Responsibilities · Office & Administrative Management · Oversee daily office operations, ensuring efficiency and organization. · Maintain digital and physical records, job files, permits, contracts, and compliance documentation. · Implement and refine office systems, processes, and procedures. Customer Service · Answer incoming calls and respond to customer inquiries with professionalism and empathy. · Schedule service appointments and coordinate dispatching of field crews. · Resolve customer concerns and follow up on service satisfaction. Human Resources & Training · Assist with recruitment, interviewing, and onboarding of new hires. · Facilitate training for office staff and field technicians on company procedures, systems, and customer service standards. · Maintain personnel records, certifications, and training logs. · Financial & Payroll Management · Process weekly payroll accurately and on time. · Track employee hours, time-off requests, and overtime. · Assist with accounts payable/receivable and expense reporting. · Team Support · Serve as a liaison between management, technicians, and customers. · Support management in preparing reports, budgets, and performance metrics. · Assist in marketing efforts such as social media updates, local advertising, and customer follow-up programs. Qualifications · Proven experience in office management, preferably in plumbing, restoration, construction, or a related trade. · Strong knowledge of customer service best practices. · Experience handling payroll and basic bookkeeping. · Proficiency with office software (Microsoft Office, Google Workspace, QuickBooks or similar). · Strong organizational and multitasking skills. · Excellent communication and leadership abilities. · Experience using industry-specific software (HouseCall Pro, ServiceTitan, Jobber, or similar). · Familiarity with insurance claims processes for restoration projects. · Background in training and staff development. Compensation & Benefits · Competitive salary (based on experience). · Health Insurance · Paid time off · Opportunities for professional development and growth

• AmeriPharma

  

  Home Health Administrator

  10 days ago

  Laguna Hills

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• APFSC

  

  Full Time Executive Admin

  10 days ago

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• AmeriPharma

  

  Enrollment Specialist

  13 days ago

  Laguna Hills

  Job DescriptionSalary: $24-$28 Hourly. DOE About AmeriPharma AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves. AmeriPharmas Benefits • Full benefits package including medical, dental, vision, life that fits your lifestyle and goals, • Great pay and general compensation structures, • Employee assistance program to assist with mental health, legal questions, financial counseling etc., • Comprehensive PTO and sick leave options, • 401k program, • Plenty of opportunities for growth and advancement, • Company sponsored outings and team-building events, • Casual Fridays Summary The Enrollment Specialist is responsible for supporting new patient onboarding by coordinating with internal departments such as pharmacy, referrals, and marketing. This role ensures patient needs are addressed efficiently and that onboarding is completed accurately and in a timely manner. The Enrollment Specialist will also engage with patients through approved communication platforms, providing clear and professional support. This position reports directly to the Pharmacy Manager. Schedule Details • Locations: On-Site, Laguna Hills, CA., • Hours: Monday - Friday, Operational hours are from 5:00 AM to 7:00 PM (training schedule may differ from assigned shift) Duties and Responsibilities • Establish and manage new patient accounts and relationships, • Collaborate with the marketing and referral departments to implement company strategies, • Troubleshoot and resolve patient/customer issues, • Coordinate across departments to ensure efficient patient onboarding, • Handle all tasks related to the onboarding of new patients, • Recognize when to escalate calls or concerns to a supervisor, • Engage new customers through various platforms (e.g., OhMD), • Perform other duties as assigned by the supervisor Required Qualifications • Strong attention to detail with the ability to perform tasks accurately and efficiently, • Excellent oral and written communication skills, including the ability to summarize complex issues clearly, • Proven ability to manage and prioritize multiple tasks simultaneously, • Strong interpersonal skills; able to collaborate effectively with peers, business units, compliance professionals, and external partners, • Self-motivated, able to work independently, meet deadlines, and adapt to changing priorities Education Requirements • High School Diploma or equivalent Preferred Qualifications • Licensed or registered Pharmacy Technician AmeriPharmas Mission Statement Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care! Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus. EEO Statement The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer.All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or based on disability or any other legally protected class.

• AmeriPharma

  

  Patient Care Coordinator

  12 days ago

  Laguna Hills

  Job DescriptionSalary: $24-$27Hourly/DOE About AmeriPharma AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves. AmeriPharmas Benefits • Full benefits package including medical, dental, vision, life that fits your lifestyle and goals, • Great pay and general compensation structures, • Employee assistance program to assist with mental health, legal questions, financial counseling etc., • Comprehensive PTO and sick leave options, • 401k program, • Plenty of opportunities for growth and advancement, • Company sponsored outings and team-building events, • Casual Fridays Schedule Details • In-Person (Laguna Hills, CA), • Monday-Friday 8:30am-5:00pm Duties and Responsibilities • Collects key clinical information via patient URAC assessments, • Collects applicable co-payments from the patient at the time of scheduling (Credit Card, Debit Card, Etc.), • Charges credit card/debit card as needed for all Major Medical and Self Pay patients, • Notifies RPH/RN with any patient side effect and/or request from the customer, • Solves issues that arise in a timely manner, documenting all relevant information on the patients record, • Report any misconduct, suspicious or unethical activities to the Compliance Officer, • Represent the company in a professional and courteous manner in all job-related interactions Required Qualifications • 1+ years of Customer Service experience, • Excellent customer service skills, • Strong communication skills, both verbally and in writing, • Superior interpersonal effectiveness, telephone customer service and relationship building skills., • Ability to adapt to conversations and present interpersonal skills to fit the communication style of the caller, • Able to read, write, and speak English fluently, • Strong time management, organizational skills, and attention to detail, • Basic knowledge in various Microsoft programs including Word, Excel and Outlook, • Typing speed of at least 30 wpm, • Ability to work well under pressure at times and multi-task daily, • Self-motivated, quick learner and able to work independently as well as part of a team Preferred Qualifications • Special Pharmacy experience, • Pharmacy Technician highly preferred but not required, • Bilingual Spanish highly preferred but not required, • CPR + experience highly preferred but not required, • Previous IV Patient, IVIG Scheduling, and Care Coordinating experience highly preferred but not required Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus. EEO Statement The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer.All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or based on disability or any other legally protected class.

• RETINA ASSOCIATES OF ORANGE COUNTY

  

  Patient Coordinator

  1 month ago

  Laguna Hills

  Job DescriptionDescription: Retina Associates of Orange County is a retina group of renowned board-certified Ophthalmologists who are fellowship-trained in vitreoretinal surgery and specialize in diseases of the retina, macula and vitreous. Our doctors have a remarkable history that combines teaching at prestigious academic institutions in concert with excellence in patient care in the private practice setting. We are located in Laguna Hills, Newport Beach, and Santa Ana, serving in the southern part of Orange County. We are looking for a team oriented person with a strong work ethic and good people skills. The ideal candidate is responsible for checking patients in and out for their appointments, gathering/updating demographic data, collecting payments. Excellent pay with great benefits! Duties and Responsibilities: • Schedule patient appointments and perform other scheduling tasks, including confirmations, cancellations, and rescheduling., • Performs check-in duties and check-out duties, including scanning required paperwork and insurance cards., • Answers phones quickly and professionally, providing timely and accurate information., • Collects copays, co-insurances, and balances., • 401(k), • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • 8 hour shift, • Monday to Friday Location: This position requires the ability to travel to Laguna Hills, Santa Ana, and Newport Beach. Requirements Experience • Required: Minimum one year of experience in medical front office or hospital.Requirements: Experience • Excellent verbal and written communication skills, • Strong organization skills and attention to detail, • Ability to multi-task and work in a fast pace environment, • Excellent patient service skills, • Ability to work as a team, • Bilingual in English/Vietnamese, English/Spanish, or English/Korean

• Laguna Dermatology

  

  Aesthetic Patient Care Coordinator

  4 days ago

  Laguna Hills

  Job Description Join our dynamic team at Laguna Dermatology and Newport Cove Dermatology, a leading medical and cosmetic dermatology practice dedicated to providing exceptional skincare solutions to our clients. With a reputation for excellence in both medical treatments and cosmetic enhancements, we are committed to helping our clients achieve their skincare goals and boost their confidence The patient care coordinator (PCC) conducts effective and informative client consultations based on the needs and objectives of the patient. The PCC is responsible for promoting the medical practice products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the PCC is to achieve business growth by overseeing the sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer. Responsibilities Duties and Responsibilities: • Accomplishes revenue objectives by meeting or exceeding daily, weekly, and monthly goals., • Accomplishes conversion and expansion objectives by: o Tracking, reviewing, and analyzing metric including number of consultations conducted, number of consults closed, and the revenue per closed consultation. o Continually working on skills such as patient needs assessment, building rapport, consultative selling, treatment and procedure knowledge and presentation, and overcoming objectives. o Being fully educated on all products, procedures, treatments, programs and promotions offered and having the ability to be clear and effective when communicating and educating patients. o Skillful and knowledgeable to educate and inform patients on pre-treatment preparation and post treatment care. o Being fully informed and abreast of all financing options available. o Following all standard protocols for unclosed consultations timely. o Conducting confirmation calls, follow up emails, and post treatment consultations. o Conducting quarterly retention analysis reports and developing strategic plans. o Tracking monthly consults to conversion rations for quantitative analysis. • Achieves business growth objectives by developing business partnerships and relationships via community outreach, presentations at local businesses, distribution of materials and development of referral programs., • Achieves marketing objectives by: o Implementing all marketing plan initiatives and programs offered within the practice. o Making recommendations for marketing plans and promotions that attract and retain patients. o Managing office programs such as treatment plans, reminders, referrals, birthdays, loyalty programs. o Work closely with management and marketing department. • Provides information to the physicians and management by: o Proper use of EMRand or all patient management software systems and running monthly analytical reports based on business. o Tracking success of marketing campaigns and return on investment for each initiative. o Tracking personal performance and activities related to the physician’s surgical goals, as well as the office overall goals for non-surgical and skin care treatments. • Contributes to the overall business operations by: o Assisting the front desk with their day to day on an “as needed” basis. o Communicating in a friendly, personal and respectful manner with all patients and staff members. o Making quick and timely responses to all personal and patient inquiries. Required Skills Position Requirements: • Must be articulate, personable and possess excellent communication skills., • Enjoy working with people and have experience in a consultative sales environment., • A love for the Medical aesthetics field and its services, • Sound listening and customer service skills., • Ability to comprehend and analyze data and metrics., • Computer skills., • Must be a team player with a positive attitude., • Willingness to succeed and grow individually as well as part of a team. Education and Experience Requirements: · 2-4-year college degree or at least 3 years equivalent sales and customer service experience. · At least 1 year working in an aesthetics, plastic surgery or cosmetic dermatology practice.