Five Guys

Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

About the Role We're looking for a detail-oriented and proactive Catering Order & Marketing Coordinator to oversee all aspects of catering order management and drive marketing efforts specifically for our catering business. This role blends customer service, operations coordination, and marketing execution to help grow and streamline our catering program. Key Responsibilities Catering Order Management • Serve as the primary point of contact for all catering inquiries., • Manage incoming catering orders via phone, email, website, and delivery platforms., • Confirm order details, pricing, delivery logistics, and special requests., • Coordinate with kitchen/operations teams to ensure accurate preparation and on-time delivery., • Maintain an organized pipeline of upcoming orders and follow-ups., • Oversee catering invoices, deposits, changes, and cancellations., • Ensure exceptional customer communication throughout the process. Catering Marketing • Create and execute marketing campaigns specifically aimed at promoting catering services., • Manage catering content across social media, newsletters, website, and digital ads., • Develop promotional materials, seasonal offerings, and sales collateral., • Help maintain and update the catering menu, photos, and product descriptions., • Build and manage relationships with corporate clients, event planners, schools, and community partners., • Monitor performance of marketing initiatives and provide monthly reports.

Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

A Five Guys General Manager is responsible for leading the restaurant's team, ensuring adherence to company standards, and driving financial performance. This role involves managing operations, staff, customer service, and marketing efforts, all while maintaining a focus on profitability and guest satisfaction. Key Responsibilities: Leadership and Team Management: *Motivating and inspiring team to achieve goals *Recruiting, interviewing, hiring, and training team members. *Conducting performance reviews, providing feedback, and taking disciplinary action when needed. *Scheduling and managing staff workload Operational Management: *Ensuring the restaurant operates smoothly and efficiently. *Maintaining consistent, high-quality food preparation and service. *Implementing and enforcing company policies and procedure. *Managing inventory and controlling costs. Financial Performance: *Developing and executing business plans to maximise profitability. *Analyzing restaurant performance and identifying areas for improvement. *Monitoring financial reports and ensuring adherence to budget. Customer Service: *Ensuring a positive guest experience in all areas. *Addressing and resolving costomer complaints promptly. *Creating a welcoming and enjoyable atmosphere. Marketing and Sales: *Implementing marketing and promotional strategies to increase sales. *Developing and excecuting local marketing programs. *Building relationships with the local community. Qualifications: *Previousleadership experience in the restaurant industry. *Strong communication, organizational, and problem solving skills. *Ability to motivate and inspire a team. *Passion for hospitality and customer service. *Experience with inventory management, cost control, and financial reporting. *Servsafe certification (or willingness to obtain). • Maintaining consistent, high-quality food preparation and service. Implementing and enforcing company policies and procedures. Managing inventory and controlling costs. * Financial Performance: Developing and executing business plans to maximize profitability. Analyzing restaurant performance and identifying areas for improvement. Monitoring financial reports and ensuring adherence to budget. Customer Service: Ensuring a positive guest experience in all areas. Addressing and resolving customer complaints promptly. Creating a welcoming and enjoyable atmosphere. Marketing and Sales: Implementing marketing and promotional strategies to increase sales. Developing and executing local marketing programs. * Building relationships with the local community. Qualifications: • Previous leadership experience in the restaurant industry., • Strong communication, organizational, and problem-solving skills., • Ability to motivate and inspire a team., • Passion for hospitality and customer service., • Experience with inventory management, cost control, and financial reporting., • ServSafe certification (or willingness to obtain). Get [Outlook for iOS](https://aka.ms/o0ukef) • Maintaining consistent, high-quality food preparation and service. Implementing and enforcing company policies and procedures. Managing inventory and controlling costs. * Financial Performance: Developing and executing business plans to maximize profitability. Analyzing restaurant performance and identifying areas for improvement. Monitoring financial reports and ensuring adherence to budget. Customer Service: Ensuring a positive guest experience in all areas. Addressing and resolving customer complaints promptly. Creating a welcoming and enjoyable atmosphere. Marketing and Sales: Implementing marketing and promotional strategies to increase sales. Developing and executing local marketing programs. * Building relationships with the local community. Qualifications: • Previous leadership experience in the restaurant industry., • Strong communication, organizational, and problem-solving skills., • Ability to motivate and inspire a team., • Passion for hospitality and customer service., • Experience with inventory management, cost control, and financial reporting., • ServSafe certification (or willingness to obtain). Get [Outlook for iOS](https://aka.ms/o0ukef) • Maintaining consistent, high-quality food preparation and service. Implementing and enforcing company policies and procedures. Managing inventory and controlling costs. * Financial Performance: Developing and executing business plans to maximize profitability. Analyzing restaurant performance and identifying areas for improvement. Monitoring financial reports and ensuring adherence to budget. Customer Service: Ensuring a positive guest experience in all areas. Addressing and resolving customer complaints promptly. Creating a welcoming and enjoyable atmosphere. Marketing and Sales: Implementing marketing and promotional strategies to increase sales. Developing and executing local marketing programs. * Building relationships with the local community. Qualifications: • Previous leadership experience in the restaurant industry., • Strong communication, organizational, and problem-solving skills., • Ability to motivate and inspire a team., • Passion for hospitality and customer service., • Experience with inventory management, cost control, and financial reporting., • ServSafe certification (or willingness to obtain). Get [Outlook for iOS](https://aka.ms/o0ukef) • Maintaining consistent, high-quality food preparation and service. Implementing and enforcing company policies and procedures. Managing inventory and controlling costs. * Financial Performance: Developing and executing business plans to maximize profitability. Analyzing restaurant performance and identifying areas for improvement. Monitoring financial reports and ensuring adherence to budget. Customer Service: Ensuring a positive guest experience in all areas. Addressing and resolving customer complaints promptly. Creating a welcoming and enjoyable atmosphere. Marketing and Sales: Implementing marketing and promotional strategies to increase sales. Developing and executing local marketing programs. * Building relationships with the local community. Qualifications: • Previous leadership experience in the restaurant industry., • Strong communication, organizational, and problem-solving skills., • Ability to motivate and inspire a team., • Passion for hospitality and customer service., • Experience with inventory management, cost control, and financial reporting., • ServSafe certification (or willingness to obtain). Maintaining consistent, high-quality food preparation and service. Implementing and enforcing company policies and procedures. Managing inventory and controlling costs. Financial Performance: Developing and executing business plans to maximize profitability. Analyzing restaurant performance and identifying areas for improvement. Monitoring financial reports and ensuring adherence to budget. Customer Service: Ensuring a positive guest experience in all areas. Addressing and resolving customer complaints promptly. Creating a welcoming and enjoyable atmosphere. Marketing and Sales: Implementing marketing and promotional strategies to increase sales. Developing and executing local marketing programs. * Building relationships with the local community. Qualifications: • Previous leadership experience in the restaurant industry., • Strong communication, organizational, and problem-solving skills., • Ability to motivate and inspire a team., • Passion for hospitality and customer service., • Experience with inventory management, cost control, and financial reporting., • ServSafe certification (or willingness to obtain).

Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.