Host / Hostess
2 months ago
Tenafly
As a Hostess, you will be the first point of contact for guests entering the restaurant. Your primary responsibility is to ensure guests have a warm and welcoming experience from the moment they arrive until they are seated at their table. You will manage reservations, answer questions, and assist with maintaining a smooth flow of customers throughout the dining experience. Key Responsibilities: Greet guests promptly and with a friendly attitude. Manage the waitlist and seat guests efficiently. Answer phone calls, take reservations, and provide restaurant information. Maintain the cleanliness and organization of the front-of-house area. Assist with setting up and clearing tables. Communicate with servers and kitchen staff to ensure timely service. Handle guest inquiries, complaints, and special requests with professionalism. Provide guests with menus and inform them of daily specials. Skills & Qualifications: Excellent communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Friendly and approachable demeanor. Previous experience in customer service or hospitality is a plus, but not required. Ability to work evenings, weekends, and holidays as needed.
Blerta G.Active 5 hours ago
