Friendly's

We are seeking a dedicated and experienced Shift Leader to join our dynamic team. The Shift Leader will play a crucial role in overseeing daily operations, ensuring exceptional service, and leading a team of staff members. This position requires strong leadership skills, a passion for the restaurant industry, and the ability to manage multiple tasks efficiently in a fast-paced environment. Responsibilities Supervise and coordinate the activities of team members during shifts to ensure smooth operations. Provide training and development for new staff, focusing on customer service excellence and operational procedures. Assist in the hiring process by conducting interviews and evaluating potential candidates. Manage shift schedules, ensuring adequate staffing levels to meet customer demand. Oversee food management practices, ensuring compliance with health and safety regulations. Handle customer inquiries and resolve any issues that may arise during service. Collaborate with management to implement strategies for improving service quality and operational efficiency. Maintain cleanliness and organization of the restaurant environment. Qualifications Proven experience in restaurant management or a similar role, with a strong understanding of food management practices. Demonstrated ability in team management, including staff training and shift management. Bartending experience is a plus but not required; willingness to learn is essential. Strong communication skills with the ability to motivate and lead a diverse team. Excellent problem-solving skills and the ability to remain calm under pressure. Flexibility to work various shifts, including evenings and weekends as needed. Join our team as a Shift Leader where you can make an impact while growing your career in the restaurant industry! Job Types: Full-time, Part-time Pay: $16.72 - $18.00 per hour Shift: 10 hour shift 12 hour shift 4 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift License/Certification: Driver's License (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Ability to Commute: Clark, NJ 07066 (Required) Ability to Relocate: Clark, NJ 07066: Relocate before starting work (Required) Work Location: In person

We are seeking a motivated and experienced Manager to oversee daily operations, lead a team, and ensure the efficient achievement of company goals. The ideal candidate is a strategic thinker with excellent leadership and communication skills, capable of driving performance and fostering a positive work environment.

Job description: Assistant Team Leader We are currently seeking an Assistant Team Leader who can execute on all of European Wax Center's policies and procedures while upholding performance standards. The Assistant Team Leader will lead by example and achieve individual KPI's to exceed and uphold profitability. This position is excellent for those looking for growth opportunities! You'll earn hourly pay with the ability to earn uncapped commission. Unlock your earning potential! This role offers a competitive commission structure, allowing top performers to earn well beyond their base pay. About the Role: The Assistant Team Leader is responsible for working along with the Center Sales Leader to ensure every guest has an exceptionable experience while driving the center's KPI metrics. Our Core Purpose is to help people feel more confident about themselves. Requirements: ● 2-5 years of retail/sales experience (required) ● Proven success as an effective sales leader ● Exceptional customer service and social skills including the ability to communicate effectively in all situations including guest relations, conflict resolution, individual coaching and group presentations The Role: ● Responsible for action planning and coaching Front Desk Associates to achieve a center sales goal, in collaboration with the CSL ● Drive center and individual metrics through effective trained processes ● Infuse the team with a passion for creating outstanding customer experiences ● Foster a positive work environment that encourages ideas with the Center Manager ● Create visual tracking and analytical reports ● Assist in all aspects of daily operations with a focus on achieving sales goals and delivering exceptional customer service ● Ability to work a flexible schedule including days/evenings/weekends ● Is self-motivated and a go-getter. Is accountable, punctual, organized, and reflects the Brand and leads and inspires by example, regularly encourages fact-based solutions and celebrates the success of others. ● Understands, believes in and upholds EWC Core Values Benefits: Hourly + uncapped commission structure Discounts on all waxing + products Health, Dental, Vision benefits for full time associates 401(k) Paid Time Off Availability Open and Flexible Must be available for morning, night, and weekend shifts and on call for emergencies