Bilingual Chinese Support Staff - Phuong (Tanya) Ip: Allstate Insurance - Rochester

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• David Jorgenson - State Farm Agent

  

  Account Manager - State Farm Agent Team Member

  hace 8 meses

  Rochester

  Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for David Jorgenson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

• Sherwin-Williams

  

  Bilingual Customer Service Specialist (Spanish)

  hace 1 mes

  Rochester

  Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #1678, located at: 4400 Dewey Ave, Rochester, NY 14616 This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit http://www.myswbenefits.com/ At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: _ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at _. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Ensure high levels of customer satisfaction through excellent sales service, • Assist customers in person and over the phone by determining needs and presenting appropriate products and services, • Build productive trust relationships with wholesale and retail customers, • Process sales transactions accurately and consistent with policies and procedures, • Follow and achieve sales goals on a monthly, quarterly, and yearly basis, • Maintain precise work order files and formulas, • Pull appropriate products from the sales floor or warehouse, • Tint and mix products, as needed, to customer specifications, • Stock shelves and set up displays, • Clean store equipment, • Load/unload delivery trucks, • Assist in making deliveries, as needed, • Maintain in-stock and presentable condition assigned areas, • Remain knowledgeable on products offered and discuss available options, • Comply with inventory control procedures, • Suggest ways to improve sales Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must be able to read, write, comprehend, and communicate in English, • Must be able to read, write, comprehend, and communicate in Spanish, • Must have a valid, unrestricted Driver’s License, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation, • If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal, • If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications:, • Have at least a High School diploma or GED, • Have at least one (1) year of experience working in a delivery, retail, or customer service position, • Have previous work experience selling paint and paint-related products, • Have previous work experience operating tinting and mixing equipment

• Cellular Sales Verizon Authorized Retailer

  

  Call Center Representative

  hace 12 días

  Rochester

  Job Description Overview Call Center Representative Customer Service | Business Development Since opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale. Our more than 7000 team members operate over 770 retail locations in 32 states offering a premium level of customer service. Throughout our continued growth, we’ve remained committed to empowering our customers and our team to achieve their personal and professional goals. Cellular Sales is not only an incredible opportunity, we also specialize in developing less experienced individuals wanting to achieve a new level of professional success. If you have a proven record of success, a strong work ethic and are looking for a career-defining opportunity, apply now to join our award winning team! JOB DESCRIPTION $17- $20 per hour depending on experience and skill level. Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions • Follow up on distributed leads, • Generate store traffic and contribute to the markets success, • Handle customer inquiries both by phone and text, • Support sales force by generating sales leads, • Follow communication scripts when handing different topics, • Research required information using available resources, • Provide customers with product and service information, • Candidates should be able to take feedback and criticism to improve productivity and character Competencies • Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner., • Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals., • Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines., • Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience • High School diploma or GED Preferred Education and Experience • Previous office experience, • Proficient in Microsoft Office, • Knowledge of customer service principles and practices, • Experience in a call center or customer service environment, • Data entry and typing skills (including 10 key) Essentials • Positive attitude, • High school diploma or equivalent; college degree preferred, • Minimum two years of related work experience, • Effective communication skills, • Interest and understanding of technology products and services, • Business ownership mentality Compensation • The highest in the wireless industry

• GF Hotels and Resorts

  

  General Manager

  hace 14 días

  Rochester

  Job Description GF Hotels & Resorts is hiring a Hotel Leader for a new addition to the portfolio, the Marriott Rochester Airport. Do you flourish in a fast-paced atmosphere where you can demonstrate your leadership abilities? If this is the case, we have an excellent opportunity for you as our next general manager. Our busy hotel requires a creative thinker who can introduce new ideas to increase revenue and establish customer relationships to encourage repeat business. You will not only lead our team, but you will also need to provide the best service to our guests. Day-to-day duties will involve hiring new employees, training them, managing all hotel departments, and guaranteeing outstanding guest satisfaction. Our ideal candidate has 5 or more years of experience leading a hotel or hospitality team and is dedicated to providing our customers with a 5-star experience. Apply now if you're ready for a new challenge! Compensation: $120,000 - $150,000 yearly Responsibilities: • Devise the cleanliness and upkeep of the hotel's rooms, public areas, and grounds in order to cultivate a reputation for quality, • Generate a budget that ensures guest satisfaction and quality of services while also keeping costs balanced and profit margins maximized, • Spearhead and develop an effective marketing strategy to promote the hotel services and other offerings, • Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them, • Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest service Qualifications: • High school diploma or equivalent GED; degree in hospitality or related field of study preferred, • Must have a strong focus on putting the guest first with exceptional customer service experience, • A proven record of experience managing a team, preferably in the hospitality field, is required, • Must have superb communication skills, organizational skills, and problem-solving skills, • 5+ years of experience working in a hotel or the hospitality industry required, • Prior full service GM experience is required, • Marriott experience preferred About Company GF Hotels and Resorts, based in Philadelphia, Pennsylvania, is a full-service hospitality ownership and management company that, through its operating affiliates, works on behalf of a variety of individual owners, real estate funds, and institutional lenders. GF believes in the enterprising spirit with a promise of integrity and an overall passion for hospitality. At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture.

• Gecko Hospitality

  

  Hotel Assistant General Manager

  hace 13 días

  Rochester

  Job Description Assistant General Manager Hotel Our company is looking for a Hotel Assistant General Manager with incredible leadership skills and a passion for hospitality. If this sounds like you, apply today at our location in Rochester, MN. Our history of hospitality continues to inspire us to always provide a warm and inviting experience for our guests. Our hotel is designed with comfort, function, and welcoming amenities in mind for our guests to work and rest better. Don't miss this great opportunity, apply today for our location in Rochester, MN. Title of Position: Hotel Assistant General Manager Salary: $55k to $60k plus 12% annual bonus, paid quarterly. Job Responsibilities: The Hotel Assistant General Manager is responsible for all aspects of the operations of the hotel, from day-to-day staff management to guest and client relations. The Hotel Assistant General Manager provides leadership and strategic planning to all departments in support of service expectations, maximizing operations, and overall guest satisfaction to maximize profitability. The Hotel Assistant General Manager must plan, organize, direct, and coordinate the operations of all Housekeeping, Sales, Engineering, and Front Desk Management departments. The Hotel Assistant General Manager also evaluates changes in guest needs, industry, and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, in order to maintain market dominance and achieve exceptional financial returns. Benefits: · Competitive Starting Salary · Medical, Dental, and Vision Insurance · Paid Time Off · Bonus Program · 401K Qualifications: · The Hotel Assistant General Manager should always be able to provide consistent supportforo the success of the operation · 2+ years of Hotel Manager experience in a comparable property is necessary for the Hotel Assistant General Manager · The Hotel Assistant General Manager must have a proven track record in the hotel industry, demonstrating achievement of outstanding profit and guest service-related goals · The Hotel Assistant General Manager must be able to work a flexible schedule, including weekends and holidays

• Busch's Inc.

  

  Guest Service Manager Assistant(Full Time)

  hace 16 días

  Rochester

  Job Description Starting wage up to:$19.20/hr with experience. Food Lovers Unite! Busch’s is HIRING and we want you! Love food, fun, and fabulous people? Join our family-owned Michigan team and cook up a career full of flavor! What’s in store? • Flexible schedules, • Employee discounts, • 401K with company match, • Tuition reimbursement, • Daily Pay available Ready to spice up your job and grow with us? Apply now and let’s create the perfect pear together! Specific Accountabilities: • Oversee all aspects of guest service operations as person in charge, • Exemplify key concepts of hospitality when interacting with guests, associates, and community, • Ensure adherence to check cashing, refund, and store charge policies and procedures, • Ensure compliance on WIC, Electronic Benefits (EBT), alcohol, and tobacco purchases, • Assist guests with questions, purchases, store charges, and special orders, • Assist associates in achieving service and labor objectives as directed by GSM, • Ensure completion of daily maintenance (i.e. floor inspections, checkout area, hospitality station, bottle machine area), • Provide input to GSM concerning associate performance and department conditions, • Deliver clear expectations and follow-through on assigned tasks in GSM’s absence, • Assist in training and development of associates Requirements: • High school diploma., • Previous experience in a retail environment., • Proficient leadership skills., • Proficient organization and planning skills, especially to manage multiple deadlines and projects., • Proficient communication and interpersonal skills, including written, verbal and listening skills. Busch’s is a family-owned premier grocery retailer with multiple stores in Southeast Michigan. We are consistently recognized by our guests as an industry leader when it comes to service, product selection, store design and overall atmosphere. You can take pride in being a member of the Busch’s family and working in an environment where we truly care about our guests and the products we serve. We also take great care of the associates that take care of our guests. At Busch’s, we realize that without caring, motivated and personable associates, there would be no guests to serve.

• Indus Hospitality Group, Inc

  

  Hotel General Manager

  hace 6 días

  Rochester

  Job Description Summary The Hotel General Manager is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and maintaining high standards of service, cleanliness, and hospitality. This role involves managing daily operations, coordinating departments, supervising staff, optimizing financial performance, and ensuring compliance with company policies and industry regulations. The General Manager also plays a key role in budgeting, marketing, and strategic planning to drive profitability and maintain the hotel's reputation. Essential Duties and Responsibilities • Direct, train and mentor associates and observe performance to ensure adherence to hotel policies and established operating procedures., • Ensure all Owner and brand directed initiatives, perspectives and programs are implemented, followed and supported., • Monitor customer service by speaking with guests, reviewing guest satisfaction surveys and observing associates., • Actively promote the hotel and company., • Assist with the development of sales strategies and action plans., • Develop and maintain positive business relationships with all guests, vendors and other external partners., • Conduct regular physical property inspections to ensure all standards of excellence are being met., • Answer inquiries pertaining to hotel policies and services., • Understand, support and administer all state and local laws/codes in which the hotel is located that govern inn keeping and associate relations., • Develop and maintain hotel budget striving to meet and/or exceed all financial and budgetary goals., • Facilitate and maintain on-going communication and collaboration with all associates., • Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, processing hotel payroll and handling any accounting and purchasing functions., • Maintain up to date records and files., • Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service., • Ensure the cleanliness of all areas of the hotel., • Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Qualifications • Three to five years related experience and/or training; Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience., • Physical Demands, • The associate must be able to lift and/or move up to 25 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to odors; chemicals; dust; and outside weather conditions. The noise level in the work environment is usually moderate. The associate works in an environment that is open to the general public. Why Join Indus Hospitality Group? At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority. We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization. Come grow with us at Indus Hospitality Group!

• Guy Hurley, LLC

  

  Assistant Commercial Lines Account Manager

  hace 1 mes

  Rochester

  Job Description About Us Guy Hurley, LLC is a leading insurance agency based in Rochester Hills, Michigan, specializing in comprehensive insurance and bonding solutions for businesses and our personal lines clients. As insurance professionals, we are committed to helping people just like you find solutions for all your insurance needs. Once we understand your policy needs and goals, we'll work to develop a program tailored to you. Today’s environment can bring concerns, and even, dangers. That's why we work closely with our clients to anticipate these challenges and address them before they happen. Knowledge is power. It’s also the foundation for intelligent, well-considered decisions. When you have questions about which insurance policies are right for you, sound decisions are vital in helping you pursue your goals and protect your future. For many, understanding every aspect of the insurance space can be daunting. We recognize that everyone encounters challenges along the way and strive to anticipate those situations as they occur. Our only goal is to keep you and your loved ones protected with the policies you need. Assistant Commercial Lines Account Manager Job Summary: The Assistant Commercial Lines Account Manager supports the Property & Casualty team by delivering timely, accurate, and professional service to clients and internal stakeholders. Working under the guidance of the Client Service Manager, this role is responsible for policy processing, account support, and administrative coordination to ensure efficient day-to-day operations and a high level of client satisfaction. Key Responsibilities: • Process policy endorsements and maintain follow-up activities within the agency management system, • Prepare renewal documentation, including spreadsheets and supporting reports, • Generate, distribute, and manage vehicle ID cards, • Support assigned small commercial accounts by assisting with quoting, binding coverage (when appropriate), and maintaining accurate account records, • Communicate with clients to gather, verify, and clarify underwriting and policy information, • Maintain accurate and up-to-date client and policy files, • Enter and manage policy details in the agency management system, including coverages such as General Liability, Auto Liability, Workers’ Compensation, Property, and Package policies, • Process Owners & Contractors Protective (OCP) policies and Railroad Protective (RRP) policies, • Assist with premium audits and related documentation, • Manage renewal workflows, including client outreach and certificate processing, • Process policy changes as directed by Account Managers, • Perform general administrative duties such as filing, data entry, mail processing, and document preparation, • Provide backup support for front desk and phone coverage as needed, • Assist with special projects and additional tasks as assigned by leadership, • Maintain strict confidentiality of client and company information Qualifications: • High school diploma or equivalent required, • Active Property & Casualty Insurance License (State of Michigan) required, • Minimum of 1 year of commercial insurance experience preferred, • Proficiency in Microsoft Office Suite (Word, Excel, Outlook), • Experience with Applied Epic, AMS360, or comparable agency management systems preferred, • Strong organizational skills with the ability to manage multiple priorities and meet deadlines, • Professionalism, integrity, and a client-focused mindset, • Effective communication and interpersonal skills to interact with clients, carriers, and internal teams, • Strong time management and multitasking abilities, • Ability to maintain accuracy and attention to detail in a fast-paced environment, • Positive attitude and collaborative approach to teamwork, • Working knowledge of general office procedures and equipment, • Ability to sit for extended periods and perform computer-based work, • Ability to successfully pass a background check, as permitted by law Working Environment: • Normal office environment with little, if any, discomfort due to heat, dust, noise, and the like. Evening or weekend work hours may be occasionally required. Hours: Monday-Friday, 8:30am-5:00pm Office Location: 989 East South Boulevard, Suite 200, Rochester Hills, MI 48307 (Hybrid Work Options) Benefits: • Competitive Compensation, • Health Insurance Plans (PPO, HSA, Copay Options), • Dental Insurance, • Vision Insurance, • Company Paid Disability Insurance, • Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance, • 401(k) with Safe Harbor Match, • Paid Time Off, • Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.